I have been in the music industry for 40 years. I wanted the ultimate MP3 player and earphones and put my trust in Phil at Audio Concierge. He recommended the new Astell & Kern PD player and the incr... Ver mais
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Leia as opiniões dos outros
Audio Concierge was great. Distribution issues due to COVID and high demand, meant Shanling struggled to get deliveries into Europe. Phil was great with updates and feedback, keeping me informed and... Ver mais
I'm not the type of customers that a dealer wants to get - lots of questions, and very indecisive. Phil, unlike other dealers, is extremely patient and has incredible in-depth product knowledge. Respo... Ver mais
I ordered an usb-cable for my mojo 2 on 04.09.2022. The cable was stock listed and Audio Concierge would send immediately. Until now no delievery and no response. I am so disappointed from... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
UK's only dedicated, luxury headphone and portable audio specialist. Providing bespoke solutions for clients in London and the UK.
Informações de contacto
Covent Garden , WC2H 9JQ, London, Reino Unido
- audioconcierge.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bought my Empire Ears Odin from Audio…
Bought my Empire Ears Odin from Audio Concierge. Very good experience and will 100% buy from them again.
Very good service
Very good service. Queries answered quickly and concisely. Would buy from again.
Great service thank you
Perfect!!
Perfect!!
Great communication, quality products and same day dispatch. What more could you want.
Would recommend.
Great service
Whenever possible I always buy from AC due to the great service they give.
Also present on Headfi which is also very reassuring.
Really great experience purchasing from…
Really great experience purchasing from this company. Initially emailed & phoned up for advice and guidance - nothing was too much trouble, so I decided to purchase from them. Through the whole process they ensured that I was happy with my purchase and even contacted me after I had my products for a few weeks. Highly recommend- I will without hesitation buy from them again - thank you 🙏
Excellent service!
Excellent experience
Quick delivery following an easy check out. An up to date and easy to use store.
AC keeps on impressing
Phil knocked it out of the park, as always!
Can't recommend Audio Concierge enough.
Great experience - Highly recommended
Great experience from every perspective. Phil contacted me directly to update me on my order and ensure the fastest possible delivery. I had the opportunity to chat with him and get great advice to make the best of my Cayin N6ii. I would highly recommend!
Fast delivery
Fast delivery, promt and convenient support and nice bonus in parcel. Definitely recommend it!
great service
I ordered 2 items, one a balanced lead and the other a connector. Both arrived
on time and were in perfect condition.
If your looking for a reliable informed company you won't do better than Audio Concierge.
Super fast delivery!!
Heckin’ next day delivery on my headphones, damn!!
I had a feeling these were the right choice but I didn’t expect that. So good.
Great!!
My first time in this shop. Really great assistance and comunication, fast shipping. All perfect, thanks to Phil and Audio Concierge staff, see you next time!
Antonio - Italy
Je suis déçu
J'ai commandé en toute confiance et je suis déçu.
Phil m'a contacté pour me suggérer le modèle inférieur afin que je puisse économiser de l'argent, je lui ai répondu comment nous allions procéder.
Depuis plus de nouvelles.
J'ai reçu ma commande avec la boîte d'écouteurs ouverte et il me manque les 2 adaptateurs fournis par le fabricant.
Je pense que j'ai eu le modèle inférieur et en plus déballé alors que j'ai payé le modèle supérieur et non déballé.
J'espère avoir une explication de la part du gérant Phil si c'est possible car il n'a pas répondu à mes deux messages envoyés ( par mail et messager ).
J'ai reçu ma commande au bout d'une semaine.
Le reste de ma commande est conforme.
Phil me donnera t'il une explication.
Finalement, Phil m'a remboursé une partie de ma commande.
Je le remercie de ce geste par contre je ne sais pas quel modéle j'ai reçu Obravo Cupid?
Quick delivery and excellent…
Quick delivery and excellent communications, will definitely use again
PAW S1 Lightning Cable
The item was delivered in good time and exactly as described.
Excellent service!
Fantastic service
Fantastic service, clear website and good prices.
When my chosen delivery method want available due to Covid, they upgraded it for free. And called me to check that was ok.
They actually text me first to check that calling me would be ok.
Brilliant
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