Aurora Opiniões 

183
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have bought 6 of these. We have seen the real aurora a few times and this reminds of those nights. Having it in our bedroom is not only relaxing but reminds us of seeing it on those nights. The rea... Ver mais

Classificada 5 em 5 estrelas

Such a wonderful experience to go to sleep every nite under the stars. Great product ! Hoping they can provide a way to get more items but, honestly, put on the repeat and auto turn off (1hr,) and w... Ver mais

Classificada 5 em 5 estrelas

This is such a cool projector, I really am enjoying it. It’s fun to see what image shows up next and I like that they stay for a bit especially if the scene is very detailed. Great purchase!!!

Classificada 1 em 5 estrelas

DO NOT GIVE THIS COMPANY YOUR BUSINESS AND ESPECIALLY NOT YOUR MONEY! The vendor that they have chosen damaged my projector and this company just wants to play games and not back up their product. A... Ver mais

Informações sobre a empresa

  1. Decoração e Design de Interiores

Escrito pela empresa

Aurora was built around a simple idea: the way we light our homes in the evening is making it harder to switch off. Harsh overhead lights keep the brain alert long after the day is done. Aurora changes that — filling your room with slow-moving, soft northern lights that signal your nervous system it's time to slow down. Over 200,000 customers have made Aurora part of their evening ritual.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

183 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(183)

181 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Volume control malfunction

I ordered two units - one came without the charging cable. I contacted the company right away, but in the meantime I discovered that both units are malfunctioning - there’s no way to control the volume (remote control or the device it is connected to). I contacted the customer service and although it took quite a few emails and a video I had to record, they shipped two new units. So far they are working correctly.
I wish they had better quality control, but the unit when it works is great. Overall good service recovery.

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We love this device

We love this device. Our atrium great room is 2 stories of windows overlooking the ocean. Now we can bring the stars inside too. Our only criticism is the green stars. Oh well, Saint Patty's Day every day!

15 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered two units...one was faulty...no…

Ordered two units...one was faulty...no stars display...contacted aurora...they asked for video displaying fault...which i provided...they finally escalated my issue and I have heard nothing regarding return...refund or replacement...it has now been over two months...trying to run the refund clock down???

22 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Biggest piece of shit I ever bought

Biggest piece of shit I ever bought. Too bad you can’t give zero stars. What’s even worse is I’m stuck with the piece of shit because to return it would cost me over $200 since the item has to be sent back to the UK even though it was shipped from the United States.

18 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The Aurora Projector is #1 in my book!

I love my Aurora projector with the remote so much that I ordered a second one I can use with my phone. I have a sunroom where I use my Aurora at night, and it’s so relaxing watching the colors slowly move across the ceiling. I have bought 3 other similar projectors from other companies in the past,but I much prefer my Aurora projector. Shipping took a few days but definitely worth the wait! My second one should arrive in a couple of days.The company has been very responsive to any questions I had.

22 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Was not sure what to expect after…

Was not sure what to expect after ordering. Had that feeling that I should not have ordered it. After it arrived I set it up in our bedroom and turned it on when going to bed. The colors are soothing and relaxing. The Moon is really cool. Helps my brain detach from the world and allow me to calm down and go to sleep.

12 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I placed my order on 19 May and…

Beware: I placed my order on 19 May and my experience with Aurora was extremely disappointing.

The projector was supplied with a US power adapter instead of an Australian one, meaning it could not be used as supplied. After repeated emails and follow-up, a replacement adapter was eventually sent. However, at the time of writing, I have still not received the replacement adapter.

I also raised concerns that the carry case did not fit the projector. After weeks of correspondence and providing photos and video evidence, Aurora finally advised that the carry case was designed for a different projector model than the one I own. Despite acknowledging this, no refund was offered for the unsuitable case.

What makes this especially disappointing is that I was evaluating the product for potential use within residential aged care homes where I work. Unfortunately, the product issues and the way they were handled have left me with little confidence in recommending Aurora for a larger purchase.

The entire process took far longer than it should have and required significant effort on my part to resolve issues that should never have occurred in the first place. Based on my experience, I would not purchase from this company again.

19 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I love this product

I love this product. It really does help calm my mind so that I can drift off to sleep! Can't say enough good things about it!

8 de maio de 2026
Opinião espontânea

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