Web site was good. Price was good. Delivery was good. 2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fit... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... Ver mais
A empresa respondeu
The part arrived promptly as described however it is when fitted it worked well but now only supplying half pressure to the windscreen washer
Great service, Fast transaction... Happy to help when and contacted Aus Post for me after my parcel went Via Western Australia... Chased it up quck smart thank you!!!
Informações sobre a empresa
- Loja de peças automóveis
- Grossista de acessórios auto
- Fabricante de peças automóveis
- Mercado de peças automóveis
- Loja de acessórios para automóveis
- Loja de acessórios e equipamento para carros
Escrito pela empresa
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Informações de contacto
169 Port Hacking Rd, 2228, Miranda, Austrália
- ace@aurus.com.au
- aurus.com.au
4,6
Excelente
191 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Wrong part- limited support- no solution.
The product was the wrong part,
I reached out to return the items for a refund, had 1 email to request the part number, this was given but no further contact made.
What does a customer have to do to get good service these days?
8 de agosto de 2025
Resposta da AURUS Australia
Dear Aaron Maguire,
Thank you for your feedback. It seems there may have been a misunderstanding, and we apologize if our previous communication was unclear. To ensure your return is processed correctly, please submit your request via our contact form, as outlined in our Returns Policy available on our website. You can simply title your message “Return Request,” and our team will guide you through the process and make sure your refund is handled promptly.
We appreciate your understanding and look forward to resolving this for you.
Best regards,
The AURUS Australia Team
Resposta da AURUS Australia
Hi Ian,
Thank you for your kind words! We’re glad to hear you found our team friendly and helpful, and that your order arrived quickly.
Best regards,
The AURUS Australia Team
Quality parts delivered fast
I recieved exactly what I ordered and it was excellent quality, fit the controller and all worked a charm. Fast turnaround from order to dispatch. Thank team
30 de julho de 2025
Resposta da AURUS Australia
Hi Nic,
Thank you for your wonderful feedback! We’re delighted to hear the part fit perfectly and worked as expected. We appreciate your kind words about our fast turnaround and look forward to helping you again in the future.
Best regards,
The AURUS Australia Team
Resposta da AURUS Australia
Hi Gregory,
Thank you for your feedback! We’re so glad to hear everything was good and you’re happy. At AURUS Australia, we truly value our customers and look forward to assisting you again.
Kind regards,
The AURUS Australia Team
Great little water pump
Product was described. postage was fast. and packaging was sufficient.
Thanks
20 de julho de 2025
Resposta da AURUS Australia
Hi Ross,
Thanks so much for your great review! We're glad to hear the water pump met your expectations, and that the fast delivery and packaging were up to standard. We truly appreciate your support and hope to serve you again soon.
Best regards,
The AURUS Australia Team
Resposta da AURUS Australia
Hi Tuan,
Thank you for your kind words and recommendation! We're happy to hear you’re satisfied with the product. We appreciate your support and hope to assist you again soon.
Best regards,
The AURUS Australia Team
Good quality product
Good quality product, fit & worked straight away with no fuss. Excellent pricing. Received it in WA in a very timely manner too.
9 de julho de 2025
Resposta da AURUS Australia
Hi Lenny,
Thank you for the fantastic feedback! We're glad to hear the product fit and worked perfectly right out of the box, and that it arrived promptly all the way to WA. We really appreciate your support and look forward to serving you again!
Best regards,
The AURUS Australia Team
Resposta da AURUS Australia
Hi Nicolas,
Thanks so much for your feedback! We’ll take fast and quality any day. We really appreciate your support.
Best regards,
The AURUS Australia Team
Resposta da AURUS Australia
Hi Craig,
Thanks so much for your feedback! We're glad you liked the product and found our ordering system easy to use — that’s exactly what we aim for.
Best regards,
The AURUS Australia Team
Resposta da AURUS Australia
Hi Steve,
Thank you for the kind words! We're pleased to hear you were happy with our service and delivery. Your support means a lot to us!
Best regards,
The AURUS Australia Team
Resposta da AURUS Australia
Hi Michael,
Thank you for your review! We're glad to hear the parts arrived promptly and as described. We appreciate your support and look forward to helping you again in the future.
Best regards,
The AURUS Australia Team
Fast Delivery and good quality wipers
Fast Delivery and good quality wipers, let’s how long the wipers will stand over the years
1 de julho de 2025
Resposta da AURUS Australia
Hi Christovan,
Thanks for your feedback! We're glad to hear you're happy with the fast delivery and the quality of the wipers. We hope they serve you well over time — and if you ever need support, we're always here to help.
Best regards,
The AURUS Australia Team
My experience with Aurus was all good
My experience with Aurus was all good, the product and delivery were disappointing.
24 de junho de 2025
Resposta da AURUS Australia
Hi William,
Thank you for your honest feedback. We're glad to hear your experience with our team was positive, though we're truly sorry that the product and delivery didn’t meet your expectations.
We always strive to offer both great service and reliable products, so we’d appreciate the opportunity to learn more and see how we can help. Please feel free to reach out via our website’s contact form — we’re here to assist.
Best regards,
The AURUS Australia Team
Good range of products at good prices
24 de junho de 2025
Resposta da AURUS Australia
Hi Ross,
Thanks for your great feedback! We're glad to hear you’re happy with our product range and pricing. We appreciate your support and hope to see you again soon!
Best regards,
The AURUS Australia Team
I have installed the wipers and they…
I have installed the wipers and they give very poor results, lots of streaking? Any clues why?
29 de junho de 2025
Resposta da AURUS Australia
Hi Paul,
Thank you for reaching out and letting us know. We're sorry to hear that you're experiencing streaking with the wipers — that's certainly not the result we aim for.
We’re always happy to help our customers troubleshoot any issues. For the fastest and most accurate support, could you please contact us through the contact form on our website? Our team will look into this promptly and do our best to resolve it for you.
Thanks again for bringing it to our attention — we’re here to help!
Best regards,
The AURUS Australia Team
Product as advertised and delivered on…
Product as advertised and delivered on time.
29 de junho de 2025
Resposta da AURUS Australia
Hi George,
Thank you for your review! We’re happy to hear the product arrived on time and as advertised. We truly appreciate your support and look forward to serving you again.
Best regards,
The AURUS Australia Team
Resposta da AURUS Australia
Hi Paul,
Thank you for your feedback! We're glad to hear you were happy with our prompt service and found good value in your purchase. We appreciate your support and hope to serve you again soon!
Best regards,
The AURUS Australia Team
Excellent service
Excellent service , timely and efficient .
Would not be hesitant to make another purchase in the future .
15 de maio de 2025
Resposta da AURUS Australia
Hi Nishan,
Thank you for your wonderful feedback! We're so pleased to hear that you found our service timely and efficient. It means a lot to us that you'd feel confident purchasing again — we look forward to serving you in the future!
Best regards,
The AURUS Australia Team
Resposta da AURUS Australia
Hi Michaela,
Thank you for your great feedback! We're glad to hear your experience was fast and hassle-free — that's exactly what we aim for. We appreciate your support and hope to serve you again!
Best regards,
The AURUS Australia Team
Quick service item received as ordered
30 de abril de 2025
Resposta da AURUS Australia
Hi Nardia,
Thank you for your review! We're happy to hear that your order arrived quickly and as expected. We truly appreciate your support and hope to see you again soon!
Best regards,
The AURUS Australia Team
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