Grandado Opiniões 

480
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Women Vintage Mesh Neck Ruff Detachable Tulle Ruffle Collar Renaissance Victorian Halloween Cosplay Costume Clown Choker Women Vintage Mesh Neck Ruff Detachable Tulle Ruffle Collar Renaissance Vict... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our order was lost with Australia post Alexandra was quick to rectify and send me a new package. The new package arrived within the week Product is as described

A empresa respondeu

Classificada 5 em 5 estrelas

What a great product self adhesive film to cover a glass window - I love it & all my neighbours now want to know where I got it from! It was so easy to apply & it looks great. Grandado kept me infor... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Bought a 30PCS/pack Baby Children Educational Colorful Plastic Traditional Mikado Spiel Pick Up Sticks With Box Game Kids. The sticks are really small and of poor quality. Photos make believe the stic... Ver mais

A empresa respondeu


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

480 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(480)

74 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Good product at a good price.

Good product at a good price.

18 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Marilyn,

Thank you for your review.

We're glad you found our product to be good and priced well.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

speed …

I found the part I was looking for easily on the website and the delivery was very fast indeed , one very happy customer

10 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Dave,

Thank you for your review.

We're happy to hear you found the part easily and that the delivery was very fast.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Took a little while for the item to be…

Took a little while for the item to be processed but as the cable is an older model I’m more than happy with the service provided

1 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Caleb,

Thank you for your review.

We appreciate your patience with the processing time, especially given the older model cable.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Wonderful

Total experience was fast and professional, part of my product was missing and was given a refund. Very happy with the outcome.

17 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Rosemarie,

Thank you for your review.

We're glad to have resolved the issue with the missing part of your product swiftly and to your satisfaction.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

My part arrived exactly as specified…

My part arrived exactly as specified and worked perfectly. The tracker was useful and accurate.

18 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Peter,

Thank you for your review.

It's great to hear the part arrived exactly as specified and worked perfectly.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Excellent service

Excellent service, easy to find what I wanted, very fast delivery

21 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Rob,

Thank you for your review.

We're thrilled to hear about your excellent service experience and that you found what you wanted with very fast delivery.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Product was exactly as described

Product was exactly as described, fast and friendly service with great delivery times for international shipping.

16 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Elspeth,

Thank you for your review.

We're delighted to hear that the product was exactly as described and that you were pleased with our service and delivery times.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Great company to deal with item is…

Great company to deal with item is just what I wanted kindest regards malcolm codrington

21 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Kalene,

Thank you for your review.

It's great to hear you found just what you wanted and had a positive experience dealing with our company.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 4 em 5 estrelas

Good value

Ordered Iridium spark plugs ... Best price I could find. They arrived as described in a timely manner.

18 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Neil,

Thank you for your review.

We're glad to hear you found good value in our Iridium spark plugs and that they arrived on time and as described.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Easy to order arrived on time exactly…

Easy to order arrived on time exactly as expected

17 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Janet,

Thank you for your review.

We're pleased to hear that ordering was easy and your item arrived on time and met your expectations.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Good quality doesn’t leave a mark on…

Good quality doesn’t leave a mark on your neck

16 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Noah,

Thank you for your review.

We're glad to hear the quality of the product met your expectations and that it’s comfortable to wear.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

product was very well priced

product was very well priced. communication was great from the get-go.

1 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Sue,

Thank you for your review.

We appreciate your feedback on the pricing and communication.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

Das Paket wurde an eine falsche adresse geschickt und plötzlich nicht mer lieferbar aber im Internet noch erhältlich

Das Paket wurde an eine komplet falsche Adresse geschickt. Und als das geklärt war und mir das selbe Produkt zugeschickt werden sollte ist es nicht mehr Lieferbar aber es ist im Internet noch erhältlich.

15 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Anita,

Thank you for your review.

I'm sorry to hear about the confusion regarding the delivery and availability of the product. Please, share your order details with me. I will find it and contact you. I just clicked "find reviewer".

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

10/10 customer service

I’d a very touching and wonderful experience dealing with Mariia and Sam over the course of about five weeks from Grandado.

I live in New South Wales Australia. I was in the process of renovating my bathrooms and toilets and I had bought all related items for the renovation except for some switches and power point sockets.

I searched high and low for many weeks looking for some black tempered glass switches and sockets to match my new 1200mmx1200mm Sensi Signoria Port Gold Luxury handcrafted Italian tiles.

Finally the sleek and elegant designs of the black tempered glass switches and power point sockets from Grandado caught my eyes. I bought four switches and two power point sockets after much enquiries about the dimensions and the compliant with Australia standards with Sam on live chat. He was so patient, responsive and helpful in answering so many of my questions and I was very impressed with his professionalism.

However, when I showed my electrician what I bought on Grandado website, he refused to install them for me solely because he was not confident that the switches and power point sockets would meet Australia standards as they were not sold in Australia.

My electrician asked me to return the items to Grandado and only buy switches and power point sockets that were sold in Australia because they would definitely comply with Australia standards.

I emailed Sam about the sad news. He told me to wait until all the items were delivered and he would then guide me through the return and refund processes.

When all the six items were delivered, I contacted Sam but Mariia returned my email by offering me a 50% refund and I get to keep all the six items for my own use or gift them to my friends.

However, after talking to some other electricians in town, they all shared my electrician’s concern and wouldn’t install them. So I decided to return them and request for a full refund from Grandado.

This afternoon, I received an email from Mariia and she generously refunded all my money and told me to keep the items to save me the hassle of returning them.

I couldn’t believe this was happening and I told my husband about it. We were both very touched by the support and understanding of the staff that they went out of their way to help us. This is unheard of!

So I told Mariia that when Grandado eventually sets up a store in Australia, please let me know as I’ll highly recommend Grandado to all my friends, colleagues and families based on my wonderful experience dealing with them.

I’m forever grateful!

13 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Li Fong Haynes,

Thank you for your review.

We're touched by your story and thrilled to hear about your positive experiences with Mariia and Sam. It's wonderful that they could assist you so effectively. We appreciate your kind words!

Wishing you a pleasant day!

With best regards,

Lia
Grandado

Classificada 4 em 5 estrelas

The product arrived on time.

The product arrived on time.

12 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado


Hi Tammy Amasuomo,

Thank you for your review.

We're glad to hear that your product arrived on time. We always strive to meet our delivery promises!

Wishing you a pleasant day!

With best regards,

Lia
Grandado

Classificada 5 em 5 estrelas

Refund

They gave me a full refund after understanding how I ordered the wrong part. Had no questions or worries and didn’t hesitate to send back the full amount, very happy with the service

9 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Clayton C,

Thank you for your review.

We're happy to hear you were satisfied with the refund process.

Wishing you a pleasant day!

With best regards,

Lia
Grandado

Classificada 5 em 5 estrelas

Excellent product and Great service

Excellent product and Great service, Thankyou.

11 de outubro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Jason Parsons,

Thank you for your review.

We're delighted that you're pleased with both the product and the service.

Wishing you a pleasant day!

With best regards,

Lia
Grandado

Classificada 5 em 5 estrelas

Delivery faster than expected

Delivery faster than expected. The power chain is similar with what I have from my ortho. I change it between my appointment as clear rubber easily stained.
Im happy with my purchase

10 de setembro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Yms,

Thank you for your review.

We’re happy to hear your order arrived faster than expected and that you’re pleased with your purchase!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 4 em 5 estrelas

300 watt transformer

Ordered a 300watt transformer for my small overseas electrical goods. Ordering was easy, product received in reasonable time and transformer works well.
Only negative issue was the cost..almost twice as much as the 2000watt transformers we bought.

20 de setembro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Jeffrey,

Thank you for your review.

Great to hear the transformer is working well! We understand the price difference can be frustrating, and we appreciate your feedback.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

I didn’t receive my order!

I didn’t receive my order!

20 de setembro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Christina,

Thank you for your review.

Sorry to hear your order still hasn’t arrived. I will contact you via your email address. I believe we will find a solution.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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