Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service and advice once again from AutoId, had stance kit fitted to BMW M2, amazing work and looks great. Would recommend everyone to go here or if unsure about anything just give them a ca... Ver mais

Classificada 5 em 5 estrelas

If you’re looking at purchasing car mods from AUTOID then definitely do it! Lovely, clear website with excellent customer service. Ordered a Full Zaero Design Kit for my GTI and it arrived in less... Ver mais

Classificada 5 em 5 estrelas

The customer support for AUTOID is honestly the best I've ever dealt with. They couldn't have done more to help me with my orders. The parts I was looking for weren't available on their site... Ver mais

Classificada 5 em 5 estrelas

I'd already purchased a carbon shark fin cover from Autoid for my 440i and was interested in the matching wing mirror covers. Not sure on fitting, I contacted AutoId by live chat and got an almost ins... Ver mais

Informações sobre a empresa

  1. Loja de acessórios para automóveis
  2. Fornecedor de peças para carroceria
  3. Fabricante de peças automóveis

Escrito pela empresa

Creator and distributor of premium automotive parts & accessories. We specialise in parts for BMW Mercedes Audi & Tesla cars.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

257 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Looks the part

Bought a carbon diffuser from Autoid, and I was very impressed with carbon weave. It matches my Bmw's carbon perfectly. Took time to fit, but very happy with result.

21 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

What a great service

What a great service. Made to feel very welcome on arrival. Was a full day fitting so had to wait in the sitting area. Time flew, had a tv, refreshments and the team kept checking in. Great team and extremely pleased with the fitting. Thanks AUTOID, will definitely be back with my next upgrade.

17 de setembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Faded, poor quality badges.

Order No. #AUT28140ID

Ordered the gloss black fender badge's and rear model badge.

Had them barely on the car for 3 months and the M sport colour stickers on the fenders are already fully peeling off and the red colour on the rear model badge has nearly fully faded.

Would definately not recommend.

#Ammendment

Amended the review as the team phoned me the same day I posted the review offering their apologies, a refund and saying they weren't happy with the product standards either so have stopped selling it.

Can't really complain as a customer in that sense.

Kept as a 4 star as its still an annoyance having removed the old badges, fitted the new ones bought from AutoID to have to replace then again with new ones.

But with this customer service I would recommend them.

17 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

G82 M4 Cobra Spings Fitting

I brought my G82 M4 in for some Cobra lowering springs. On arrival I was advised the wrong springs had been delivered, however the team went above and beyond to go out and collect the correct springs whilst the engineer took the old ones off the car. As a result no delays were incurred and the end result was much as expected. All in all a very friendly and supportive service that I would recommend to anyone. Will be returning for more AutoID parts in the near future 😎👍

6 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Went to get my new car fitted with a…

Went to get my new car fitted with a bodykit, unfortunately there was an issue with some parts ordered incorrectly and others not fitting. They adjusted for a weekend fitting to accommodate the issue. I’m sure everything will go well. Really nice, friendly staff who apologised for the mistake. These things happen! They even gave me some advice on changes to my car wheels. Looking forward to coming back and getting fitted.

5 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Love this Company.

The level of service and product quality is unbeatable. Always worth the 2-3 hour drive for me, never been disappointed.

22 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

They didnt manage to send me a missing…

They didnt manage to send me a missing part from the original order for 3 times and over 3 months, making me spend way more in the mean time and then being really insulting regarding it and offering me 50$ back. The item costed 800$.

1 de agosto de 2024
Opinião espontânea
logótipo da AUTOID

Resposta da AUTOID

Hi Karlo, thanks for your review.

We are quite saddened to hear about your response. I just want to address a few points that you made.

Our customer service representative Brooke was consistently with you on the journey and when you advised us of the issue, she organised a replacement for the missing pieces within 4 days of contacting us about the issue.

Unfortunately, the errors and delayed response time regarding the pieces were on behalf of the supplier, which we had no control of, and tried to rectify as quickly and efficiently as we could. While we understand that the correspondence went over a period of one month, you even advised us that you know this wasn’t our fault and you understood where the issue lied.

When awaiting the parts, we offered you a £50 gift card as a gesture of good will while you waited for the missing parts to arrive.
When you advised you wanted a refund, we happily accepted this, and advised of the returns process, advised that we would refund you in full, and still wanted to offer the gift card for the inconvenience.

At no point did we want to cause any frustration or insult, as we only wanted to rectify the matter.

When we advised of the process, you said you would throw the product away and opened a PayPal dispute, which means that we physically cannot refund the order for you until the dispute was concluded.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais