This company are con men as sent out wrong part and then after 1 hour trying to get a way to contact them find out you need to pay for the return after already paying extra postage to get hassle free... Ver mais
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Leia as opiniões dos outros
Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ord... Ver mais
A empresa respondeu
Easy to identify the required parts on your site. Quick and user friendly order process. Timely and well packaged items received at my door. Generally a 5-Star Service. Keep up the good work & pr... Ver mais
A empresa respondeu
Spare part was good quality and very well packed and fitted perfectly. Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, i... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Your car parts shop for ✓ low-priced auto parts ✓ brakes ✓ filters and more - we have almost everything for your vehicle at attractive prices
Informações de contacto
Reino Unido
- trust@autopartspro.co.uk
- autopartspro.co.uk
3,7
Aceitável
312 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
7 de novembro de 2022
Resposta da Autopartspro - Great Britain
Hello!
Thank you very much for your time and appreciation.
Best regards,
Autopartspro Team
Postage charge ridiculous
Postage charge ridiculous. Packaging for a tiny item absolutely huge. Part fine and promptly delivered but I will not use them again.
11 de outubro de 2022
Resposta da Autopartspro - Great Britain
Dear Customer,
We are sorry for any inconvenience caused.
Our quality control team will contact you in shortest terms in order to specify the issue occurred and provide you with help.
Best regards,
Autopartspro Team
Exactly as promised
1 de outubro de 2022
Resposta da Autopartspro - Great Britain
Dear Customer,
Thank you so much for rating us 5 stars. Glad to be of service.
Best regards,
Autopartspro Team
Quite good service
Quite good service, a small issue delivery time but worked out OK in the end. Thankyou.
30 de setembro de 2022
Resposta da Autopartspro - Great Britain
Hello Martin!
We want to thank you for your time and positive feedback!
Best regards,
Autopartspro team
Good company to purchase from
Good company to purchase from, order dealt with and delivered promptly
15 de setembro de 2022
Resposta da Autopartspro - Great Britain
Hi Robert!
Thank you very much for the kind words. Please, feel free to contact us if you have any questions.
Best regards,
Autopartspro Team
Sent the wrong part
9 de setembro de 2022
Resposta da Autopartspro - Great Britain
Hi,
We are sorry for any inconvenience caused. Our quality control team will contact you in shortest terms in order to specify the issue occurred and provide you with help.
Best regards,
Autopartspro Team
I ordered a window wiper motor for my…
I ordered a window wiper motor for my daughters car citron Ds3. You sent totally the wrong part she couldn't drive her car with no windscreen wipers and as a result she nearly lost her job! so thanks for the mix-up I will never be ordering from you again!
28 de setembro de 2022
Resposta da Autopartspro - Great Britain
Dear Kevin!
We completely understand your displeasure and we feel sorry you faced such inconveniences. Please be informed that our quality control manager will look into the issue that occurred and get back to you in the shortest term.
Best Regards,
Autopartspro Team.
not uk based
sadly they are not a uk company,they are part of autodoc which is german not that i have a problem with german sites.my issue was postage time took way longer than i was hoping for which wasnt good for my customer.and you dont find out where you parts are untill you check tracking in the email they send and by then its to late.
27 de agosto de 2022
Resposta da Autopartspro - Great Britain
Dear Larry!
We are sorry that delivery took longer time than it expected.
Please be informed we always strive to our best to speed up delivery process, however some delays still happen. We noticed that you have already received the parcel and decided to keep the parts.
We'd appreciate, if you could update your review to let us know if everything is fine now. If you have any questions, feel free to contact us at trust@autodoc.co.uk.
Best regards,
Autodoc Team
Great service
Great service, competitive prices, fast delivery.
Will use them for all my Chrysler 300 parts
21 de setembro de 2022
Resposta da Autopartspro - Great Britain
Hi Andrew!
Thank you for your feedback. We are very happy to know that we were able to please you!
Best regards,
Your Autopartspro Team
Slow and expensive
They charged £11.90 to deliver a small plastic part that was in stock costing £9.23 and it took them 6 days to deliver it.
7 de setembro de 2022
Resposta da Autopartspro - Great Britain
Hi Andy!
Thanks for your feedback.
We deliver goods from Germany, so the shipping is more expensive and takes longer than from your local store. We offer free shipping if the order value exceeds £ 120,00. The price of shipping is available for your acquittance on our website: https://www.autopartspro.co.uk/shipping .
Our goal is to offer a wide range of products and brands for your vehicle, no matter where you are. We will be grateful if you give us a higher rating and hope that part will serve you well.
Feel free to contact us at trust@autopartspro.co.uk, if you have any questions.
Best regards,
Autopartspro team
It’s not 24hr but it’s perfectly…
It’s not 24hr but it’s perfectly phished from Germany and at a good price.
6 de setembro de 2022
Resposta da Autopartspro - Great Britain
Hello!
We want to thank you for your time and positive feedback!
Best regards,
Autopartspro team
Stress free got just the right part…
Stress free got just the right part could have been quicker with the delivery but got there on the end will definitely use again
30 de agosto de 2022
Resposta da Autopartspro - Great Britain
Hey Martin!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Autopartspro team
Good product and fitted as desired
Good product and fitted as desired. Good value product too and swift delivery but I felt the posting charges were expensive.
31 de agosto de 2022
Resposta da Autopartspro - Great Britain
Dear Customer,
Thank you for taking the time to write a review. We're thrilled to see you had a positive experience with us.
Best regards,
Autopartspro Team
Delivered good buy on time we’ll packaged good…
Delivered on time we’ll packaged good buy thanks
26 de agosto de 2022
Resposta da Autopartspro - Great Britain
Hello!
Thank you very much for the kind words. Please, feel free to contact us if you have any questions.
Best regards,
Autopartspro Team
Pleased with the price and quality
Pleased with the price, quality of the item and speed-packaging of the delivery process.
5 de agosto de 2022
Resposta da Autopartspro - Great Britain
Hi Chris,
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Autopartspro Team.
Good quality.
9 de agosto de 2022
Resposta da Autopartspro - Great Britain
Good day Mr G Viveiros!
Thank you for your feedback.
We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro Team.
The exact part IE high pressure AC…
The exact part IE high pressure AC pipe.
Better than original.
Prompt delivery.
Life saver.
3 de agosto de 2022
Resposta da Autopartspro - Great Britain
Hi Stevan!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro Team
completely mis-sold an item after using…
completely mis-sold an item after using their own make and model selection criteria. Please look at how poor overall their reviews are on trust pilot (I wish I did) before you part with any money !!!!!!
They will not give me a refund even though the part simply does not fit.
Should be zero stars.....
You cannot even put bad feedback onto their website, it will NOT accept 1 STAR feedback. I think that says it all.
25 de julho de 2022
Resposta da Autopartspro - Great Britain
Dear Customer,
We are sorry for any inconvenience caused.
Please contact us on trust@autopartspro.co.uk in order to specify issue occurred and we will help you.
Best regards,
Autopartspro Team
Superb Service
19 de julho de 2022
Resposta da Autopartspro - Great Britain
Hi John Martin Gee!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro Team
Part ordered
Part ordered, part delivered, still cam from AUTODOC from Germany but was quick , if your not in a hurry, would recommend.
12 de julho de 2022
Resposta da Autopartspro - Great Britain
Hello Lee!
Thank you for your positive feedback!
We and our partners are glad to be of service.
Best regards,
Autopartspro Team
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