Lied about shipping time and won’t refund me after I found out it gets shipped out of china (it says they’re based out of America and that they make the rings to order) so they make it sound like they... Ver mais
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Leia as opiniões dos outros
I purchased two rings and two bracelets for my twin cousins 60th birthday! The jewellery is beautiful! I didn’t gift them yet but I am sure they will love everything. My only concern is that there is... Ver mais
A empresa respondeu
I cannot express enough how happy I am with Awareness Avenue. Jewellery is great quality at affordable prices, Sizing Amazing and the Customers service I received has gone above an beyond. I mistakenl... Ver mais
A empresa respondeu
What made my experience was that they stood by their product with one lifetime guarantee which was totally unexpected.. grateful for the promise. Thank you
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Awareness Avenue, we create more than just jewelry – we craft meaningful connections. Our collection includes stunning gift jewelry with heartfelt message cards, designed to celebrate life’s special moments between friends and family. We also specialize in customized jewelry, offering premium materials like solid gold and platinum that can be personalized to match your unique style. We provide custom pieces crafted from S925 sterling silver with luxurious gold or platinum vermeil plating for those seeking affordability without compromising quality. Awareness Avenue – where every piece tells a story, and every detail is made with care.
Informações de contacto
7302 Yellowstone Road, Cheyenne, WY 82009 United States, 82009, Cheyenne, Estados Unidos da América
- support@awareness-avenue.com
- awareness-avenue.com
4,2
Bom
1 mil opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 76% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lied about shipping time and won’t…
Lied about shipping time and won’t refund me after I found out it gets shipped out of china (it says they’re based out of America and that they make the rings to order) so they make it sound like they hand craft them when they’re just reselling. I just want a refund man, times are tough right now and that was such a huge waste of money for my engagement ring
25 de junho de 2026
Opinião espontânea
My piece was exactly what I wanted and…
My piece was exactly what I wanted and as perfect as it looked online
17 de junho de 2026
Opinião espontânea
I am soo angry with this company
I am soo angry with this company, I purchased a eternity bracelet for my sister's 50th birthday and it started tarnishing the 2nd week she had it, and when I reached out to awareness avenue, they asked for pictures of the bracelet so that they could send me another one, I took the pictures and sent them proof of the tarnished bracelet and haven't heard from them since. Their products are costly but cheaply made, don't buy from this jeweler
5 de fevereiro de 2026
Opinião espontânea
The whole time I was involved with…
The whole time I was involved with awareness avenue and being updated all the time very efficient and a pleasure dealing with you Thank-you
20 de junho de 2026
Opinião espontânea
The bracelet I ordered was beautiful
The bracelet I ordered was beautiful. I’ll definitely shop here again.
17 de junho de 2026
Opinião espontânea
Love the Ring and service was excellent.
Love the Ring and service was excellent.
11 de junho de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi George,
Thank you so much — this means the world to us! We're thrilled you love your ring, and knowing the service lived up to it, too, makes it even better.
Thank you for choosing Awareness Avenue. We're always here whenever you need us.
Warmest regards,
The Awareness Avenue Team
Beautiful ring and quality
Beautiful ring and quality, girlfriend loved it (:
22 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Serena,
Thank you so much — this made our day! There's nothing we love more than hearing a piece landed just right, and knowing your girlfriend loved it is the best part of all. (:
Thank you for choosing us for something so special. We're always here if you ever need anything down the line.
Warmest regards,
The Awareness Avenue Team
What made my experience was that they…
What made my experience was that they stood by their product with one lifetime guarantee which was totally unexpected.. grateful for the promise. Thank you
13 de junho de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Stacy,
Thank you so much for this — it genuinely means a lot to us. Standing behind what we make is something we care about deeply, so hearing that the lifetime guarantee stood out to you, and that it came as a happy surprise, is the best kind of feedback we could hope for.
The promise really is exactly that — a promise. If anything is ever needed down the line, our team will be right here for you.
Thank you again for your kind words and for placing your trust in us. We're so grateful, and we look forward to being here for you for years to come.
Warmest regards,
The Awareness Avenue Team
I purchased two rings and two bracelets…
I purchased two rings and two bracelets for my twin cousins 60th birthday! The jewellery is beautiful! I didn’t gift them yet but I am sure they will love everything. My only concern is that there is no paperwork accompanying the jewellery as far as lifetime warranty or anything about the company, especially when the items are gifted the receivers need to know something about the product. Other than that I am very pleased and will be a returning customer for future gifts and personal items!
8 de junho de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Anna,
Thank you so much for your thoughtful review and for choosing us for such a special 60th birthday gift. We’re so happy to hear you loved the rings and bracelets, and we hope your twin cousins love them just as much when they receive them.
We also really appreciate your feedback about including paperwork with the jewelry, especially for gifted items. That’s a very helpful point, and we completely understand why the recipient would want information about the piece, our company, and the lifetime warranty.
For peace of mind, all eligible Awareness Avenue pieces are backed by our lifetime warranty for manufacturing defects, and our team is always here to help if anything is ever needed.
Thank you again for your kind words and helpful suggestion. We’re grateful for your support and look forward to serving you again in the future
Warmest regards,
The Awareness Avenue Team
The orderring process went smoothly
The orderring process went smoothly, and the item arrived in a reasonable time.
7 de junho de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Glenn,
Thank you so much for your review. We’re happy to hear the ordering process went smoothly and that your item arrived within a reasonable time.
We truly appreciate you choosing Awareness Avenue!
Have a wonderful day.
My Son will love his gift
The piece is stunning and the process was seemless. Great experience
7 de junho de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Joanne,
Thank you so much for your kind words. We’re so happy to hear you loved the piece and had a seamless experience with us.
We hope your son absolutely loves his gift, and we truly appreciate you choosing Awareness Avenue!
Resposta da Awareness Avenue
Hi Ryan,
Thank you so much for your kind review. We’re really happy to hear you had an amazing experience with us.
We truly appreciate your support and hope to serve you again soon!
Warm regards,
The Awareness Avenue Team
Beautiful High Quality Necklace
The jewelry I ordered came in carefully packaged and is beautiful, even more so in person and in perfect condition! Exactly what I was hoping for!
6 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Christine,
Thank you so much for your lovely review. We’re so happy to hear your necklace arrived carefully packaged, in perfect condition, and even more beautiful in person.
That’s exactly the experience we want every customer to have, and we truly appreciate you choosing Awareness Avenue!
Beautiful and well made but smaller…
Beautiful and well made but smaller than it appear on photos.
14 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Jean-Marc,
Thank you for your honest feedback. We’re happy to hear you found the piece beautiful and well-made, but we’re sorry it appeared smaller than expected from the photos.
We always want our customers to feel confident about what they’re receiving, so we truly appreciate you sharing this. Your feedback helps us improve how we present our jewelry online.
Thank you again for choosing Awareness Avenue.
My girlfriend‘s ring was delivered…
My girlfriend‘s ring was delivered promptly and in perfect shape! I surprised her with the ring while in the Bahamas and she loved it very, very much! It fit perfectly. Made and delivered as promised. Thank you Awareness Avenue!
24 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Randy,
Thank you so much for sharing this. We’re so happy to hear the ring arrived promptly, fit perfectly, and helped make your Bahamas surprise even more special.
It means a lot to know your girlfriend loved it, and we’re grateful you trusted Awareness Avenue for such a meaningful moment.
Warm regards,
The Awareness Avenue Team
Great product
Great product. Great customer service and support. Top quality merchandise. I will be purchasing from you again soon.
1 de junho de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Ronald,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the product, our customer service, and the quality of your order.
We truly appreciate your support and can’t wait to have you shop with us again soon.
Warm regards,
The Awareness Avenue Team
The jewel itself is a different color…
The jewel itself is a different color it is a nice ring yes I’m satisfied js not with the discoloration.
4 de junho de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Lauran,
Thank you for your honest feedback. I’m really glad to hear you like the ring overall, but I’m sorry the jewel color wasn’t quite what you expected.
Because stones can sometimes appear different depending on lighting, screen settings, or the exact stone variation, we’d love to take a closer look and make this right if something seems off. We’ve sent you a request through Trustpilot for your order details so our team can review this properly.
You’re also welcome to contact us directly at support@awareness-avenue.com with your order number and a photo of the ring. We stand behind our jewelry and will always do our best to help when something isn’t right.
Kind regards,
The Awareness Avenue Team
Exactly what I ordered
Exactly what I ordered. The bracelets are beautiful! Arrived in a timely manner. Thank you!
26 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hey Valerie,
Thank you so much for your lovely review!
We’re so happy to hear that the bracelets were exactly what you ordered and arrived on time. We truly appreciate your support and hope they’re loved for a long time.
Best,
The Awareness Avenue Team
The guarantee is real
They helped with my purchase... i order a ring from them which really is a beautiful ring! But when I rings stone fell ont of it setting they\n're customer service , not right back to me. They set me another ring.\nThey were very helpful , very sorry about my experience.
22 de abril de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Naomi,
Thank you so much for taking the time to update your review and share your experience. We’re truly sorry again that the stone came out of your ring, but we’re very glad our team was able to help and send a replacement.
Our guarantee is there exactly for situations like this, and we’ll always do our best to stand behind our jewelry and make things right when something goes wrong.
We really appreciate your patience, kindness, and the chance to fix this for you.
Warmly,
The Awareness Avenue Team
Great customer service and product
Great customer service and product. Very satisfied and would highly recommend...
30 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Thank you so much for your wonderful review, Laird!
We’re so happy to hear you’re satisfied with both the product and our customer service. Your recommendation truly means a lot to us, and we’re grateful for your support.
Best,
The Awareness Avenue Team
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