I purchased two rings and two bracelets for my twin cousins 60th birthday! The jewellery is beautiful! I didn’t gift them yet but I am sure they will love everything. My only concern is that there is... Ver mais
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Leia as opiniões dos outros
I cannot express enough how happy I am with Awareness Avenue. Jewellery is great quality at affordable prices, Sizing Amazing and the Customers service I received has gone above an beyond. I mistakenl... Ver mais
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After weeks of research I chose Awareness Avenue. Their lifetime warranty, user friendly site and a wide selection of jewelry sold me. What I didn't anticipate was the professional, prompt and friend... Ver mais
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What made my experience was that they stood by their product with one lifetime guarantee which was totally unexpected.. grateful for the promise. Thank you
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Informações sobre a empresa
Escrito pela empresa
At Awareness Avenue, we create more than just jewelry – we craft meaningful connections. Our collection includes stunning gift jewelry with heartfelt message cards, designed to celebrate life’s special moments between friends and family. We also specialize in customized jewelry, offering premium materials like solid gold and platinum that can be personalized to match your unique style. We provide custom pieces crafted from S925 sterling silver with luxurious gold or platinum vermeil plating for those seeking affordability without compromising quality. Awareness Avenue – where every piece tells a story, and every detail is made with care.
Informações de contacto
7302 Yellowstone Road, Cheyenne, WY 82009 United States, 82009, Cheyenne, Estados Unidos da América
- support@awareness-avenue.com
- awareness-avenue.com
4,2
Bom
1 mil opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 70% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Exactly what I ordered
Exactly what I ordered. The bracelets are beautiful! Arrived in a timely manner. Thank you!
26 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hey Valerie,
Thank you so much for your lovely review!
We’re so happy to hear that the bracelets were exactly what you ordered and arrived on time. We truly appreciate your support and hope they’re loved for a long time.
Best,
The Awareness Avenue Team
The guarantee is real
They helped with my purchase... i order a ring from them which really is a beautiful ring! But when I rings stone fell ont of it setting they\n're customer service , not right back to me. They set me another ring.\nThey were very helpful , very sorry about my experience.
22 de abril de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Naomi,
Thank you so much for taking the time to update your review and share your experience. We’re truly sorry again that the stone came out of your ring, but we’re very glad our team was able to help and send a replacement.
Our guarantee is there exactly for situations like this, and we’ll always do our best to stand behind our jewelry and make things right when something goes wrong.
We really appreciate your patience, kindness, and the chance to fix this for you.
Warmly,
The Awareness Avenue Team
Great customer service and product
Great customer service and product. Very satisfied and would highly recommend...
30 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Thank you so much for your wonderful review, Laird!
We’re so happy to hear you’re satisfied with both the product and our customer service. Your recommendation truly means a lot to us, and we’re grateful for your support.
Best,
The Awareness Avenue Team
I ordered something and Michelle was…
I ordered something and Michelle was very helpful answer all the questions I had and even changed a few things that I needed to make changes on!!! She answered very quickly and nowadays that is so much appreciated!!!
27 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Corey,
Thank you so much for your kind review. We’re really happy to hear that Michelle was able to help answer your questions, make the changes you needed, and respond quickly along the way.
We know how important fast and helpful support is, so it means a lot to hear that this stood out in your experience.
Thank you again for choosing Awareness Avenue. We truly appreciate your support.
Warmly,
The Awareness Avenue Team
I cannot express enough how happy I am…
I cannot express enough how happy I am with Awareness Avenue. Jewellery is great quality at affordable prices, Sizing Amazing and the Customers service I received has gone above an beyond. I mistakenly choose the wrong colour for myself completely my mistake but was so happy to help me and response to my Email so fast so that really impressed me Thank you Cosmin for your help and Thank you Awareness Avenue will be buying more. Kelly
27 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Kelly,
Thank you so much for your wonderful review. We’re so happy to hear that you love your jewelry and that the sizing was perfect for you.
We also really appreciate your kind words about our customer service. Mistakes can happen, and we’re always happy to help make things right as quickly as possible. Cosmin will be especially glad to know he was able to make the experience a positive one for you.
Thank you again for choosing Awareness Avenue. We truly appreciate your support and look forward to welcoming you back again soon.
Warmly,
The Awareness Avenue Team
Beautiful Ruby
Easy to go thru website, nice to have selection of gems and metals for necklaces. Good reviews from others. Came in an expected time period. The simulated ruby was lovely!
11 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Susan,
Thank you so much for your lovely review! We’re so happy to hear you enjoyed the selection of gems and metals, and that your necklace arrived within the expected timeframe.
It means a lot to know the simulated ruby met your expectations. We hope you enjoy wearing it, and we’d love to welcome you back again anytime.
Warmly,
The Awareness Avenue Team
Bought a necklace and a bracket didn’t…
Bought a necklace and a bracket didn’t even last a week. Their should be a age restriction on who could wear this. This didn’t last not one bit and worst it was a waste of money and worse than that it was embarrassing
25 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Owen,
Thank you for sharing your feedback. We’re truly sorry to hear that your necklace and bracelet didn’t hold up as expected, especially within such a short time.
We tried to locate your order using the details provided in this review, but unfortunately we weren’t able to find a matching order. We also sent a request through Trustpilot asking for more information, but we did not receive a response within the expected timeframe.
That said, we still want to help. We stand behind our products and offer a lifetime warranty for issues related to craftsmanship or manufacturing defects. If something went wrong with your jewelry, we’d be happy to review it and work toward a fair solution.
Please contact us directly at support@awareness-avenue.com with your order number, the email used at checkout, or any other order details, and our team will gladly look into this for you.
Warmly,
The Awareness Avenue Team
Got my ring today and is beautiful
Got my ring today and is beautiful. Customer service was fantastic and I will definitely be ordering again.
23 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Thank you so much for your lovely review, Colleen!
We’re so happy to hear your ring arrived and that you love it. It also means a lot to know that our customer service team made the experience positive for you.
We truly appreciate your support and can’t wait to help you find your next piece.
Warmly,
The Awareness Avenue Team
Made a mistake on my end and they fixed…
Made a mistake on my end and they fixed it the next day.
12 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Thank you so much for your kind review, Hatcheo!
We’re really happy we could help get everything fixed quickly for you. Mistakes happen, and we always do our best to make the process as smooth and stress-free as possible.
We truly appreciate your support and are so glad we could make things right.
Warm regards,
The Awareness Avenue Team
Garnet Ring
I love this ring. It’s beautiful. Thank you! Prompt delivery and exactly what I ordered!
13 de abril de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Trish,
Thank you so much for your kind review! We’re so happy to hear you love your Garnet Ring and that it arrived promptly and exactly as expected.
We truly appreciate your support and hope you enjoy wearing it! 💛
2K 3 Stone Ring
I was so excited to receive my 2K 3 Stone Ring. It exceeded my expectations. It’s stunning!! I will, without a doubt, be a returning customer. My experience with Awareness Avenue was flawless. They were very professional. Thank you to everyone at Awareness Avenue. I am a very happy customer!!!
12 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Cynthia,
Thank you so much for this beautiful review! We’re truly happy to hear your 3 Stone Ring exceeded your expectations and that you had such a flawless experience with us.
It means a lot to our whole team to know you’re so happy with your piece. We’re grateful for your trust and would be honored to welcome you back anytime.
Thank you again for choosing Awareness Avenue! 💛
This company goes beyond the call of duty to make things right!
I had an issue (damaged product) and was taken care of in a timely manner. This company has great customer service!!!
6 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Thank you so much for sharing this, Cynthia. We’re truly sorry there was an issue with the product when it arrived, but we’re very happy to hear our team was able to make things right quickly.
We always want our customers to feel taken care of, especially when something doesn’t go as expected. Your kind words about our customer service mean a lot to us, and we truly appreciate your patience and trust.
Thank you again for giving us the chance to help!
Warm regards,
The Awareness Avenue Team
This company is a masterclass in how to…
This company is a masterclass in how to say “we appreciate your service” while doing absolutely nothing to actually help.
I notified them immediately that I am an active duty service member facing a short notice and unexpected deployment to a secure location with no mail access, and requested cancellation while the order was still early in production. Their response? Repeated policy copy-paste and zero flexibility.
They openly acknowledged my situation—and still chose to proceed with shipping a ~$600 item to an address they know will be unoccupied for an extended period of time. That’s not a limitation. That’s a deliberate business decision.
What’s most frustrating is the illusion of customer service: polished emails, polite language, and repeated apologies—paired with absolutely no meaningful action. No escalation, no attempt at a reasonable accommodation, no ownership of the situation—just rigid adherence to policy regardless of context.
When given the opportunity to exercise basic discretion and support a time-sensitive, real-world circumstance, this company chose their convenience over integrity.
If everything goes perfectly, you’ll probably be fine. But if anything requires even minimal flexibility, don’t expect help—expect scripted responses and a company that prioritizes process over people.
5 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Kayla,
First, thank you for your service. We truly do not take your situation lightly, and we’re sorry this has felt cold or scripted. That was never our intention.
We also want to be transparent about what happened here. Your order was for a customized, made-to-order piece, and before production began, our team informed you of the customization policy and the cancellation window. Once that window passed and the piece moved through production, the ring was completed specifically for your order and could no longer be cancelled or returned to general inventory.
That said, we completely understand that your deployment created a difficult and unexpected situation. Our inability to cancel the order at that stage was not because we didn’t care, but because the item had already been produced for you under the made-to-order terms agreed to before we started work on it.
We absolutely still want to help find a practical solution. If the original address will be unoccupied, we can ship the order to a trusted family member, friend, or alternative address instead. We can also hold the completed order for you until you are available to receive it safely.
We are sorry we could not provide the cancellation outcome you were hoping for, but we are not trying to leave you without options. Please reach out to us directly with your preferred address or hold date, and we’ll do our best to ensure your order is handled safely from here.
Warm regards,
The Awareness Avenue Team
The bracelet I purchased was a birthday…
The bracelet I purchased was a birthday gift to my bestfriend and it was everything I needed it to be. It was heartfelt and she loved it! I got happy tears from giving this gift. The bracelet is beautiful and shipping was fast! I ordered very last minute and received the order in perfect timing. I would purchase again.
30 de abril de 2026
Opinião espontânea
Resposta da Awareness Avenue
Thank you so much for sharing this, Daneisha. It truly means a lot to hear that the bracelet made such a special birthday gift for your best friend and brought happy tears, too. That is exactly the kind of moment we hope our pieces can be part of.
We’re also so glad it arrived in time, especially with it being a last-minute order. Thank you again for choosing us, and we’d be honored to help you find another meaningful gift in the future.
Warm regards,
The Awareness Avenue Team
Simply stunning
I love my necklace it's stunning and I would order from you guys again and recommend u to anyone wanting a fine piece of jewelry 💗
3 de maio de 2026
Opinião espontânea
Resposta da Awareness Avenue
Thank you so much for your lovely review, Melissa! 💗
We’re so happy to hear that you love your necklace and that it feels stunning to you. It truly means a lot to know you would order from us again and recommend Awareness Avenue to others.
We appreciate your support and hope you enjoy wearing your new piece for a long time!
Warm regards,
The Awareness Avenue Team
My girlfriend loved the ring
My girlfriend loved the ring. Appears to be very well made and great quality. And the color of the stone matched what was shown on the website.
3 de abril de 2026
Opinião espontânea
Resposta da Awareness Avenue
Thank you so much for your kind review, Daniel! We’re so happy to hear your girlfriend loved the ring and that the stone color matched what you expected from the website.
We put a lot of care into making sure each piece looks beautiful in person, so it means a lot to know you’re happy with the quality and craftsmanship. We truly appreciate you choosing Awareness Avenue and hope she enjoys wearing it for a long time.
Warm regards,
The Awareness Avenue Team
Affordable
The customer service representative Michelle is the best with quick responses. Ring was very affordable and I’m excited to see it when it arrives.
18 de abril de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Emanuel,
Thank you so much for your kind words! We’re really happy to hear Michelle was able to help you quickly and make the experience smooth.
We’re also excited for you to receive your ring, and we hope you absolutely love it when it arrives. Thank you for choosing Awareness Avenue!
I absolutely love the piece
I absolutely love the piece. I felt that it took way too long to arrive though. Luckily, I ordered it plenty early since it is a gift.
17 de abril de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Cheryl,
Thank you so much for your kind words. I’m really happy to hear you absolutely love the piece, especially since it was chosen as a gift.
I’m sorry it took longer than expected to arrive. Many of our pieces are made with care and undergo quality checks before shipping, but I completely understand that waiting can be frustrating, especially when it’s for someone special.
We truly appreciate your patience and are so glad it arrived in time. Thank you again for choosing Awareness Avenue. We hope the gift is loved just as much as you love the piece.
Purple Moisonite Ring
The pricing was fair and the ring I ordered was exactly what they were advertising. It took a little time, but was well worth the wait. It was a stunning piece and made my now future wife extremely happy. I would be more than happy to order from Awareness Avenue again in the future!
31 de março de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hey Cory,
Thank you so much for this amazing review.
It really means a lot to hear that the ring matched your expectations and that you felt it was worth the wait. Knowing it made your future wife so happy makes this especially meaningful for us — that is exactly the kind of moment we hope to be part of.
We truly appreciate your trust in Awareness Avenue, and we’d be honored to create something for you again.
Wishing you both all the best and a very happy future together.
Warm regards,
The Awareness Avenue Team
The bracelet was advertised under Kate Spade, but it's not. The ring was supposed to have a ruby colored stone, but it was orange.
The purse was advertised under Kate
30 de março de 2026
Opinião espontânea
Resposta da Awareness Avenue
Hi Meegan,
Thank you for sharing your feedback. We’re sorry to hear about this experience.
We tried to locate an order under your details, but we couldn’t find a matching purchase with Awareness Avenue. Based on the items mentioned, it’s possible this may be connected to another store or listing.
That said, if you did place an order with us or need any help, please reach out to support@awareness-avenue.com
with your order number or the email used at checkout. Our team will gladly look into it and help clarify everything for you.
Kind regards,
Awareness Avenue Customer Support
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