My experience with refund in my last purchase was harrowing till Shradha finally came to my rescue and resolved a 2 week or maybe more issue in less that 20 min. Aza needs ppl like Shradha who... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
The order process was really smooth via Whatsapp after viewing from website. Also the product order status was continuously received in Whatsapp. As requested per self convenience, the order was d... Ver mais
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Item is good but Aza repeatedly asks for review is annoying. If Aza really needs constructive criticism regarding their services, I would suggest them to post neutral and bad reviews too. Please be h... Ver mais
A empresa respondeu
Don was incredibly helpful and patient throughout the process. He took the time to answer all my questions and concerns, even going back and forth to get clarity on details about the outfit. I truly a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de roupa
- Loja de vestidos de noiva
- Loja de vestidos
- Estúdio de alta costura
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
Aza curates the finest in Indian fashion and represents the pinnacle of modern luxury and service. Founded in 2005 by Dr. Alka Nishar, Aza has become a leading fashion authority in India. We envision bringing Indian craftsmanship to the forefront of global retail, and are committed to delivering an extraordinary shopping experience. Every season, our experienced merchandisers handpick the most fashion forward, trendsetting pieces from each designer’s latest collection, selecting outfits crafted in the most luxurious fabrics with flattering silhouettes and immaculate tailoring. Aza clients enjoy personalized attention from trained fashion consultants who help select and style each outfit. Aza houses an extensive range of bridal, couture and prêt collections for men and women, as well as accessories, footwear, and jewellery. Our boutiques carry the latest creations by India’s most prominent and acclaimed designers, including Manish Malhotra, Sabyasachi, Anamika Khanna, Anju Modi, Neeta Lulla, Varun Bahl, Rohit Bal, Gaurav Gupta, Rajesh Pratap Singh, Rahul Mishra & more.
Informações de contacto
Naman Midtown, A Wing, 18th Floor, Dr. Ambedkar Nagar, Senapati Bapat Marg, Elphinstone Road, Mumbai , 400013, Mumbai, Índia
- 12132135273
- contactus@azafashions.com
- azafashions.com
4,3
Excelente
5 mil opiniões
Respondeu a 95% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Aza fashion service is good Delivery to…
Aza fashion service is good Delivery to overseas service is great and they respond well. Easy to shop around with them. They carry excellent products.
Thanks Aza.
17 de abril de 2026
Opinião espontânea
Twinkle did a wonderful job helping me…
Twinkle did a wonderful job helping me with this order. She thoroughly explained measurements, outfit, and helped customize the blouse to my preference. I will definitely reach out to her again with any future orders.
16 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Ami,
Thank you so much for your wonderful review! Your kind words truly mean a lot to us. We look forward to assisting you again with your future orders!
Regards,
Aza Fashions
Item is good but Aza repeatedly asks…
Item is good but Aza repeatedly asks for review is annoying. If Aza really needs constructive criticism regarding their services, I would suggest them to post neutral and bad reviews too. Please be honest with your customers.
16 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello,
Thank you for sharing your feedback and for your continued trust in Aza. We apologize for the inconvenience you’ve recently faced. Your inputs are noted and will be worked on to ensure a more seamless process going forward. We look forward to assisting you better in the future.
Regards,
Aza Fashions
Sachin helped me with all my doubts and…
Sachin helped me with all my doubts and promptly sent me a payment link which made the shopping experience easy and pleasant.
16 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Anu,
Thank you so much for your kind words!. We truly appreciate your support and look forward to serving you again soon!
Regards,
Aza Fashions
Ur manager aakash is a great and…
Ur manager aakash is a great and efficient guy and he alwaz made easy to shop with aza..very great and efficient humble agent
16 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Swati,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your great experience. We appreciate your support and look forward to serving you again soon.
Regards,
Aza Fashions
Terrible customer service as well as the outfit !
I bought a $400 outfit/ pre draped saree and the blouse is very short (did not even ask for the customization ). When I raised the query, all automated robotic and repeated questions and after wasting a few hours the customer rep was very rude and dismissed the query. Basically, I am stuck with the outfit I can`t wear. If I return it, I lose 50%money and if I keep it I can`t wear it!
Terrible customer service!!!!! Would not recommend this to even my dog!
16 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Vimala,
We’re sorry to hear about your experience, as this is not what we intended. Your concerns are being reviewed, and we’ll share an update soon.
Regards,
Aza Fashions
Aditya was genuinely helpful
Aditya was genuinely helpful, thanks so much!
16 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hi,
We really appreciate your kind feedback! Your satisfaction means a lot to us and we look forward to assisting you again.
Regards,
Aza Fashions
Resposta da Aza Fashions
Hello Shruti,
Thank you for the fantastic review! We appreciate your support and look forward to working with you again!
Regards,
Aza Fashions
Great experience
Great experience! Very helpful with all of my questions for custom sizing, etc
15 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Lauren,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your great experience. We appreciate your support and look forward to serving you again soon.
Regards,
Aza Fashions
Helpful and Smooth Support Experience
Junaid was very helpful in canceling my order and made the entire process simple and hassle-free. He also answered all my questions related to Aza Wallet credit. Really appreciate the support—thank you again!
15 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello,
Thank you so much for your wonderful feedback! We’re delighted to hear about your positive experience and truly appreciate you taking the time to share it. We look forward to assisting you again soon
Regards,
Aza Fashions
Junaid helped me through a return…
Junaid helped me through a return seamlessly ! It was extremely helpful !!
16 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Sash,
We really appreciate your kind feedback! Your satisfaction means a lot to us and we look forward to assisting you again.
Regards,
Aza Fashions
Stylist was quick and had given good…
Stylist was quick and had given good options to pick from.
16 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Bharat.
Thank you so much for your kind words!. We truly appreciate your support and look forward to serving you again soon!
Regards,
Aza Fashions
Resposta da Aza Fashions
Hello Aanchal,
Thank you for your 5-star review! Your feedback means a lot to us!
Regards,
Aza Fashions
Resposta da Aza Fashions
Hello Shagun.
Happy to hear you loved the fit—thanks for calling it a must buy! Thanks for your kind words and recommendation
Regards,
Aza Fashions
Absolutely love getting my Indian…
Absolutely love getting my Indian clothes from AZA. Excellent customer service and gorgeous clothes!
2 de janeiro de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your great experience. We appreciate your support and look forward to serving you again soon.
Regards,
Aza Fashions
Thank you ayesha
Thank you so much, you really helped and assisted me with the request.
I’m happy to deal with you.
You deserve a good rating.
Thank u ayesha
14 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Shahad,
Thank you for your kind words! Glad to know Ayesha could assist you promptly—your feedback truly means a lot.
Regards,
Aza Fashions
No answer to my messages
13 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Euclides,
This is certainly not the experience we intended for you. We have sent you a message on WhatsApp—please check and respond so we can assist you further.
Regards,
Aza Fashions
Good communication and customer service…
Good communication and customer service via whatsapp
14 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Ganesh,
Thanks a lot for your 5-star review! Your feedback keeps us motivated to do even better!
Regards,
Aza Fashions
Don was incredibly helpful and patient…
Don was incredibly helpful and patient throughout the process. He took the time to answer all my questions and concerns, even going back and forth to get clarity on details about the outfit. I truly appreciate his support and would love to have him assist me with all my future orders.
13 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Manisha,
Thank you so much for your wonderful feedback! We’re delighted to hear about your positive experience and truly appreciate you taking the time to share it. We look forward to assisting you again soon
Regards,
Aza Fashions
Loved the material and design.
11 de abril de 2026
Opinião espontânea
Resposta da Aza Fashions
Hello Amisha,
We truly appreciate your feedback! So glad to hear that the material and design met your expectations. Hope to see you shop with us again soon.
Regards,
Aza Fashions
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