Babybrezza Opiniões 74

TrustScore: 4 em 5

4,2

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Classificada 1 em 5 estrelas

I would give no stars if I could. I received a baby breeza formula maker from a friend at my baby shower. I mostly breastfeed and would use my breeza once a day or every other day so it wasn’t used ve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have the bottle washer pro and also the super quick 10 minute steriliser and dryer. Both products I simply could not be without now. The service has been fantastic.

Classificada 5 em 5 estrelas

I have the baby brezza bottle washer pro and prep machine, I can say that both items are my most favourite baby gadgets. They have made mum life (first time) more efficient and easier. My family and f... Ver mais

Classificada 5 em 5 estrelas

Incredible customer service from Sophie! Fast response when dealing with an issue and all sorted by email in only a couple of hours! On top of this we absolutely adore our Babybrezza Formula Adv... Ver mais

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4,2

Bom

TrustScore: 4 em 5

74 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 1 em 5 estrelas

I would give no stars if I could

I would give no stars if I could. I received a baby breeza formula maker from a friend at my baby shower. I mostly breastfeed and would use my breeza once a day or every other day so it wasn’t used very often. It stopped working and I reached out to baby breeza to use my warranty. I provided videos of what was wrong with my machine and proof and purchase what they requested for and still told me they were unable to proceed with a replacement of the parts under warranty. Don’t buy baby breeza unless you want to waste your money.

12 de junho de 2026
Opinião espontânea
logótipo da Babybrezza

Resposta da Babybrezza

Hi Vanessa,

We are sorry to hear about your experience and appreciate you taking the time to share your feedback.

We are the UK Baby Brezza Team and have carried out a search of our records using the information available to us and can see that you are based in the USA.

We have reached out to the Baby Brezza USA Team to look into this matter for you. They will be in touch.

Kind Regards,
The Baby Brezza UK Team

Classificada 4 em 5 estrelas

Customer service

I bought a baby brezza bottle washer pro and unfortunately got 3 weeks use from it until it stopped working. I contacted Baby Brezza and they were super helpful, quick response and replaced my machine with expected delivery within 1-2 working days. Fabulous customer service.

27 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

baby brezza bottle washer and prep machine

I have the baby brezza bottle washer pro and prep machine, I can say that both items are my most favourite baby gadgets. They have made mum life (first time) more efficient and easier. My family and friends can’t believe how impressed they are with the products when using them. The team have also been on hand for any questions, replying to me very quickly and giving me all the information I asked for when starting out. Fully recommend!

10 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY BABY BREZZA FORMULA MACHINE!!!

We purchased the Baby Brezza formula pro bottle machine in December 2025 and as excited parents we got it out of the box and put it on our bottle making station in the kitchen along with the instruction manual (and stupidly threw the box away). Fast forward to April when baby arrived and as soon as we got home from the hospital my husband opened up the instruction manual to set up our all singing all dancing bottle making machine.. only to find out it DOES NOT filter the water, you have to fill it up with either cooled down boiled water or bottled water, there is no filter inside the machine and it also DOES NOT heat up the water before adding it to the formula to kill any potential bacteria (unlike the tommy tippee machine) it just warms the water up to body temperature and mixes it with the formula. To be honest I couldn’t believe such an expensive, promoted, high end product could be so USELESS. After googling (which I should have done before purchasing) I found out this is an American product and in America the tap/drinking water is believed to be safe for consumption, therefor no filter is needed in the machine and also baby formula is not believed to contain any bacteria as it is so highly regulated, therefore baby bottles do not need to be made with boiling water. In the UK we have different standards of tap water and advice guidance from the NHS regarding making baby’s bottles safe for consumption.
As I discarded the box and it has been a number of months since purchasing the product, I can’t return it. So I wanted to leave this review for other Mums like me who may purchase this product based on word of mouth or celebrity advertisement. IT IS NOT WORTH £2.50 LET ALONE £250!!!!

1 de abril de 2026
Opinião espontânea
logótipo da Babybrezza

Resposta da Babybrezza

Hi Hayley,

We’re really sorry to hear how disappointed you’ve been, and we’d genuinely value the opportunity to put things right.

The Baby Brezza Formula Pro doesn’t use a “hot shot” method and is designed to give parents choice and flexibility when preparing feeds. It also helps remove the inconsistency that can sometimes come with making bottles by hand, offering a more precise and reliable way to prepare each feed.

We’d be more than happy to talk you through exactly how the machine works and answer any questions you may have. Please feel free to get in touch with our support team at help@cheekyrascals.co.uk — we’re here to help and would really appreciate the chance to restore your confidence in the product

Warm Regards,
Baby Brezza

Classificada 1 em 5 estrelas

Absolutely disgusted with this company

Absolutely disgusted with this company. I purchased a Baby Brezza and the motor has stopped working. Because I’m slightly out of my 1 yr guarantee there is nothing they can do. £300 machine not working, they can’t fix and won’t replace.
Beware when purchasing!

24 de março de 2026
Opinião espontânea
logótipo da Babybrezza

Resposta da Babybrezza

We’re really sorry to hear how disappointing this experience has been – we completely understand how frustrating it is when a product stops working, especially when you rely on it daily.

We’ve looked into your case carefully and can confirm that your Baby Brezza machine is unfortunately outside of the 12-month manufacturer’s warranty period. While we’re unable to offer a free repair or replacement beyond this timeframe, we did review your situation in full and offered a discounted replacement as a goodwill gesture.

We appreciate this isn’t the outcome you were hoping for, and we’re sorry for that. If you would still like support with troubleshooting or to discuss the discounted option further, our team would be more than happy to help.

Classificada 5 em 5 estrelas

Bottle Washer Pro

I have the baby Brezza bottle washer pro and it’s life changing, I have saved so much time it’s such a shame I didn’t have it for my first baby!

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Formula pro and formula pro mini …



We’ve been using both the Baby Brezza Formula Pro and the Formula Pro Mini and honestly they’ve been amazing for us.

We keep the Formula Pro downstairs and the Mini upstairs in our bedroom, which has made feeding so much easier, especially during the night. The Mini has been perfect for night feeds as we can make a bottle in seconds without having to go downstairs or fully wake up.

Both machines are really easy to use and prepare bottles quickly at the right temperature, which is such a help when you have a hungry baby and need a bottle fast. It takes away the hassle of measuring powder and waiting for bottles to cool, which has made a big difference to our daily routine.

Having one on each floor has been a game changer for convenience, and we use them multiple times every day. I genuinely wish we had them when we had our first baby

If you’re formula feeding and looking for something to make life easier, I’d definitely recommend them.

29 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really grateful for the incredibly…

Really grateful for the incredibly customer service received after a product I’d purchased had a fault. Sophie responded quickly and helpfully and my issue was sorted within one day and a few emails. Really grateful to not have to wait 48 hours between emails and go through multiple customer service agents like other companies. Sophie is a credit to the company!

6 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Incredible customer service

Incredible customer service from Sophie! Fast response when dealing with an issue and all sorted by email in only a couple of hours!

On top of this we absolutely adore our Babybrezza Formula Advanced. It has well and truly been an absolute lifesaver - by far the best purchase we made in the lead up to having our baby girl.

Incredible products, an incredible team and a very satisfied customer.

18 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service received and…

Great customer service received and prompt resolution to my issue as unfortunately I had a fault with my steriliser. Polly quickly resolved this and has sent out a replacement machine as I was within warranty and has advised me how to correctly look after the machine.

3 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Honoured Price

I'm very grateful for the support i received from the customer agent (Sophie Baker) who helped me with my Baby Brezza bundle. She honoured the original price without hesitation and handled everything professionally and kindly. Buying things for a new baby is stressful as it is and this experience has left me delighted today. Thanks again for the great service.

5 de janeiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Quite honestly the worst designed…

Quite honestly the worst designed products I have ever used. It seems really clear to me that no one on this design team has babies. Not one part of the design is efficient or easy to disconnect/slot in. Bottles fall over in the bottle washer, you need the steady hand of the bomb squad to balance lids and teets in the top shelf or slot back on the lid, and when taking the lid off, everything falls off, the handle of the water tank gets in the way of the lid & it is so odd that they don’t have an automatic quick wash-quick sterilise option without having to hang around waiting in between to manually select it, and the bottle maker is equally arduous and inefficiently made. Such an expensive, disappointing brand.

13 de dezembro de 2025
Opinião espontânea
logótipo da Babybrezza

Resposta da Babybrezza

Hi Marina,

Thank you for your feedback, we're truly sorry to hear you’ve not had a positive experience with your Baby Brezza Bottle Washer Pro. Your feedback will be passed directly to the manufacturer for further investigation.

We understand how important it is for baby equipment to work effectively in saving time for busy new parents such as yourself. We’re sorry that the design of the machine did not meet your expectations.

We’d be more than happy to assist with some troubleshooting and see if we can find a better way for the current machine to work for you. Please don’t hesitate to reach out to us directly should you wish to go ahead with this.

Kind Regards,
The Cheeky Rascals Team

Classificada 5 em 5 estrelas

Ideal for when mums away

We loved our baby brezza milk warmer! It was particularly handy for whenever I was away and my husband needed to warm up some breast milk. It’s so good that it warms it without loosing any nutrients and goodness.

24 de maio de 2025
Opinião espontânea

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