Order process was quick and easy and I received a call to arrange a suitable delivery day to fit in with work commitments. Unfortunately, bathroom cabinet was damaged when delivered so has to be retur... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We were very pleased buying some exciting and beautiful free standing stainless steel items to put in our bathroom and cloakroom from Back2Bath. They are as follows: 2 toilet roll holders 2 toi... Ver mais
Excellent service and contact from your company. The products ordered were very well made and extremely well packed. Only down point was that the carrier did not contact us beforehand to arrange deliv... Ver mais
Absolutely terrific. They delivered exactly when they said they would with no extra charge. They e-mailed to let you know when your goods were coming and telephoned to say they had received the orde... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Back2Bath is dedicated to bringing the best bathroom furniture and accessories to your home, helping to make your bathroom beautiful. We pride ourselves on having the highest quality products we can and in giving the highest levels of customer service when you shop online with us.
Informações de contacto
Lynnat House, 4th Avanue, The Village, Trafford Park, M17 1DB, Manchester, Reino Unido
- 01618868515
- sales@back2bath.co.uk
- back2bath.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brilliant Free Standing Toilet Accessories
We were very pleased buying some exciting and beautiful free standing stainless steel items to put in our bathroom and cloakroom from Back2Bath. They are as follows:
2 toilet roll holders
2 toilet brushes
2 upstands for spare toilet rolls
2 door clothes holders/hooks
1 towel holder
They fit perfectly in both rooms and they were very reasonably priced with a reduction of 15% being first time customers.
Great quality product delivered on time
Excellent service
Excellent service, product despatched that evening and arrived when planned. Very pleased all round.
Ordered the Super-suction axis chrome…
Ordered the Super-suction axis chrome shower riser, #26.99
Doesn't hold for more than a few seconds. Can't return item as I had to send it to another part of the country.
Excellent product and delivery
Superb service
Superb service.
Called as soon as order made to advise everything about delivery.
Delivered exactly as advised and well packed.
No hesitation in recommending.
Will order again.
Perfect
Prompt efficient service. Reasonable price. The only place I could find the item I was looking for, and free delivery ! Perfect !
Excellent
Excellent - arrived promptly and packaged very well. I would recommend this company to anyone.
Not recommended
1 star because delivery was on time and and eventually got a refund.
Everything in between from opening the box was a disaster and gets zero stars.
'Customer Service' was appalling, would not accept fault, didn't listen, was rude and I was treat with arrogant contempt (wouldn't dream of dealing with my customers like this).
Whilst trying to get somewhere with my issue it was discovered that the 'manufacturer' of the product purchased and the stockist of this product had exactly the same postal address and post code, but neither would comment and kept saying that they have nothing to do with each other (?). Be wary.
Long story and too much time wasted with this 'company' already.
good product
good product, reasonable price, delivered as promised
I love my new mirror
I love my new mirror. The delivery was very fast and the mirror was extremely well packed.Would definitely use this company again.
Floral shaped shower mats
Purchased two for new shower. Prompt delivery and good quality but not cheap.
Mirror came the day after and was…
Mirror came the day after and was really really well packaged
Very pleased with my product
Very pleased with my product, works as it should and looks as shown. Received it quickly and the product was secured properly
Rude and unreasonable.
I ordered a mirror for my mum as she does not shop online. Unfortunately, the mirror had a mark in the middle of it that I hoped could be wiped off, and although was a small mark, I knew my mum would not like it in her new bathroom. When I phoned customer services and spoke to a lady called Michelle, I could instantly tell she was unhappy with my problem and said to send photos. I did this but she said she could not see the mark, and that the mirror would have to be returned. When they received it, she again said she could not see the mark. I asked them to look in a natural light but they did not. She said I was being too fussy, and implied that whatever I received would not be good enough!! Without my knowledge, she refunded the money for the mirror and just sent a email confirming this. On the several occasions that i spoke to Michelle, I felt like she spoke down to me and was totally unreasonable. I am a reasonable person but certainly did not want a mirror with a mark on it. I would have orderd the mirror elsewhere but my mum liked this particular one and size as well. I had to ask my daughter to order the mirror under her name and the mirror she received was perfect....no marks at all. I am still flabergasted at the terrible customer service skills received by Michelle and the way she made me feel. I certainly was not being overly fussy, but if you pay lots of money for a new bathroom that you have waited a long time for, you certainly do not want an imperfect mirror. I do not often post bad reviews but felt I had to this time....totally unacceptable.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








