Bad Brownie Opiniões 

3695
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Received the brownies as a gift! They were all delicious, especially the gold metal salted caramel. I will definitely order in the future

Classificada 5 em 5 estrelas

These brownies were absolutely delicious!! Each one is bite sized and perfect soft consistency, not too sweet, generous frosting and wonderful flavours. I had the Christmas pack, mince pie brownies... Ver mais

Classificada 1 em 5 estrelas

Received email Monday to say shipped, via next day delivery. When tracked showed as not received by courier. Tuesday same. Wednesday same. Eventually showed as received by courier late Weds afternoon.... Ver mais

Classificada 5 em 5 estrelas

Super fast delivery (next day). Beautifully packaged and brownies themselves look beautiful, as well as taste amazing. All 4 versions of keto brownies deliciously indulgent, better than anything... Ver mais

Informações sobre a empresa

  1. Padaria
  2. também em
  3. Loja de bolos
  4. Loja de lembranças
  5. Loja de sobremesas

Escrito pela empresa

We are makers of the most exquisite and delicious chocolate brownies you will ever taste. We think our brownies are the best in town – in fact in any town we deliver to in the UK. It’s not just us who think so – the Dragons in their Den loved them, as have thousands of people who’ve visited us at food markets over the years, and our tens of thousands of happy online customers. We are totally passionate about our handmade brownies. We gave up our day jobs in a branding agency because we believe in these brownies, and we are constantly, relentlessly, whole-heartedly creating, evolving and improving what we bake, to give our fellow brownie-lovers the most luxurious, delicious, chocolatey, delightful products we can. One of the reasons we feel so proud of our little squares is because of the quality of ingredients we use – only the finest Belgian dark chocolate, the creamiest churned butter, nuts sourced from the finest nut growers.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(3695)

5 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Not buying from Bad Brownie again

I ordered vegan brownies as a special birthday present for my vegan daughter, but Bad Brownie delivered non-vegan brownies which she couldn't eat. Worst birthday present ever. Thanks, Bad Brownie.

18 de dezembro de 2021
Classificada 5 em 5 estrelas

Brilliant service as always

Brilliant service as always. Can't wait till Christmas when i will be serving the amazing brownies as a surprise dessert for my family. They freeze very well and taste as good as fresh once thawed. Just perfect all round!

17 de dezembro de 2021
Classificada 5 em 5 estrelas

Delicious brownies,

Excellent service with very quick delivery- bought three different boxes as presents and all my friends raved about the delicious brownies they received- will definitely use again!

17 de dezembro de 2021
Classificada 3 em 5 estrelas

No brownies for me..

I’ve gone fairly neutral purely on the customer service of Bad Brownie. But in actual fact the order still hasn’t been correctly delivered. I feel this is more a failing of the delivery company DPD than Bad Brownie. They attempted to deliver as expected and posted a photo confirming delivery but the person wasn’t the intended recipient and there was no note to where it was actually delivered despite me leaving instructions to leave with the concierge of the building. I contacted Bad Brownie to ask if they had any further information and to express my frustration at the goods not being sampled or indeed wasted by the time they show up. Bad brownie we’re so good and immediately resent the order, even changing the delivery address for me. But alas, it still hasn’t turned up on the expected date. So still no brownies.

16 de dezembro de 2021
Classificada 5 em 5 estrelas

excellent service

i ordered a selection of Brownies to be delivered to work colleagues, the absolutely loved them and they arrived in rapid time

would use this service again, definitely

16 de dezembro de 2021
Classificada 4 em 5 estrelas

Such a wonderful gift to send.

Our niece and nephew loved the brownies as our gift to them but I wouldn't describe the online ordering process as good as many other sites I often use.
Chocolate is a migraine trigger for me so I can never sample one 😢 - maybe one day Bad Brownie will create a Blondie or two, ie using white chocolate instead as it contains no migraine triggering cocoa mass.

15 de dezembro de 2021
Classificada 5 em 5 estrelas

Excellent product and fantastic…

Excellent product and fantastic service. I have used Bad Brownie for gifts numerous times now and after ordering a large batch for client gifts I cannot recommend them more. I even encountered an issue with the courier on one order and they couldn't do enough (even at 5pm on a Friday!). Will certainly be using in the future and 100% recommend.

15 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Brownies themselves were delicious but…

Brownies themselves were delicious but customer service was terrible. I ordered these late at night and wanted them sent to our daughter for delivery Christmas week - I was sure I had ticked the box for this and I also input my daughter’s address however when the order was accepted seconds later I received a confirmation saying they would be despatched and sent to me.

I contacted them straight away by email and tried first thing the follow morning to contact by phone - no answer. I then received a message to say the order had been dispatched and nothing could be changed the best they could do was offer to contact the courier to change the address for an extra charge. They then advised this was too late to be altered.

While I appreciate they are very busy at this time of the year there was very little by way of trying to resolve a customer issue - the brownies were delivered the following day and I then had to pay another £5.90 to get them sent to my daughter. She says the brownies are delicious so that’s a big plus but just sorry that I felt let down by their lack of service or even willingness to help.

15 de dezembro de 2021
Classificada 5 em 5 estrelas

Heaven in a box

I received a box of bad brownies from a friend recently and was blown away. Absolute heaven, so I have sent some to a very dear friend and expect his reaction will be the same as mine. I will let you know.

15 de dezembro de 2021

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