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Balance Coffee Opiniões 

394
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Coffee quality is outstanding but beyond this, the company is built on great values and commitment to producing a toxin free, high quality product above profit. Everything is on point from customer se... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic customer service. I had a small issue on ordering, got in touch with them and it was dealt with very swiftly which I hadn’t expected as it was the weekend. Can highly recommend the coffee t... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

SCAM site. no sign of order. I placed the order for a coffee lover for their birthday, the order qualified for free 1-2 day delivery as it was over the spent limit. 3 days letter the coffee h... Ver mais

Classificada 5 em 5 estrelas

Over a year of regular purchases with Balance Coffee, I haven't had a single issue. The team always responds instantly and resolves every request positively. The coffee quality is close to excellent,... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Torrefação de café
  2. Fornecedor de máquinas de café
  3. Grossista de café
  4. Loja de café
  5. Loja de comida saudável

Escrito pela empresa

At Balance Coffee, we boost your well-being with our healthy, freshly roasted coffee and powerful mushroom elixirs. Our products are 100% natural, toxin-free, and free from mould and pesticides, ensuring a clean and nutritious coffee experience. We source beans from the top 1% of farms globally, supporting ethical and sustainable practices. Our roasting process maximises health benefits, delivering coffee rich in antioxidants and essential nutrients. Discover our range of ground coffee, whole beans, and mushroom elixirs. Our Lion's Mane Mushroom Coffee enhances focus and cognitive function, while our elixirs blend seamlessly into drinks for added health benefits without altering flavour. We’re committed to exceptional customer service, learning from every interaction to serve you better. Experience the difference with Balance Coffee. Shop now and level up your day.

The Balance Promise

Fresh healthy coffee, delivered with zero risk

Get fast, reliable shipping on every order and relax knowing you're covered by our 60-day money-back guarantee. If the coffee doesn’t meet your expectations, we’ll happily replace it or refund you. Your ritual is protected.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

394 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(394)

129 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Best coffee beans in London

So far the best coffee beans I've managed to get my hands on in London. We have a repeating order for the "Dark Fire Energy" and "Rotate" variants - can't decide which is better...

Great coffee, great service 👍

10 de abril de 2025
Opinião espontânea
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Resposta da Balance Coffee

Thanks so much, Roberto! We're thrilled to be your go-to coffee—can't wait for you to continue enjoying both blends! ✨

Classificada 5 em 5 estrelas

The coffee was delivered quickly

The coffee was delivered quickly, well packaged. I had ordered an espresso grind which unfortunately was not suitable for my coffee machine. Balance Coffee were so good when I emailed and explained my dilemma, and they arranged for a return and replacement. They also advised a more suitable grind for my machine, which they have now sent to me. They have been so helpful throughout and I look forward to trying the coffee soon!

31 de março de 2025
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Resposta da Balance Coffee

Thank you, Christine! We’re so glad we could help and are excited for you to enjoy the perfect brew. Your feedback means a lot to us! ☕️

Classificada 5 em 5 estrelas

What an obliging company Balance Coffee…

What an obliging company Balance Coffee is. Quick to respond to adjusting deliveries but most important Great Coffee — the best I’ve ever had
Smooth with all the nasties taken out .
Everyone who has it in my house loves it
Can’t recommend it more highly
Amazing choices of flavours and add ons. Try it.

29 de março de 2025
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Resposta da Balance Coffee

Thank you so much, Janis! We’re over the moon to know you and your household are loving the coffee—cheers to more coffee sessions! ☕️

Classificada 5 em 5 estrelas

Happy with the outcome and service

Happy with the outcome and service. Balance Coffee are always helpful, prompt and courteous when dealing with order issues. I rarely sign up to subscriptions but this is one product and one company worth my time, investment and commitment.

26 de março de 2025
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Resposta da Balance Coffee

Thank you, Charlie! We're honoured to have earned your trust—your support truly means everything to us. 🙏🏻

Classificada 5 em 5 estrelas

Thank you for caring about what matters

Delicious coffee – first one I’ve ever had that didn’t need milk. Just had that perfect flavour you always imagine coffee should have (like in movies). Now I’m thinking maybe the bitter taste in other coffees was because they weren’t pure. Love that this brand actually tests for all the nasty stuff. Really makes a difference – thank you!

27 de fevereiro de 2025
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Resposta da Balance Coffee

Thank you, Angela! It’s amazing to hear how much you’re enjoying the purity and flavour—your words mean a lot to us! Cheers ☕️

Classificada 5 em 5 estrelas

Getting started

I had the starter pack and wasn't disappointed 🙏🕺

19 de março de 2025
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Resposta da Balance Coffee

Thank you, Matthew! We're so glad the starter pack hit the mark—here’s to many more great brews ahead! ☕💫

Classificada 5 em 5 estrelas

Excellent company

The excellence of customer service, the informative website and the very high quality of coffee all contribute to a pleasurable purchase experience. I found the coffee clean and free from contaminants -as the website points out. A very drinkable coffee (Stability Blend) with a touch of citrus that appeals to me. I tried making the coffee with aeropress, stove top and bean to cup ristretto and all methods produced a most satisfactory taste and mouthfeel. Pleased to recommend Balance Coffee most strongly.

20 de março de 2025
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Resposta da Balance Coffee

Thank you so much, Crosby! We're grateful for your thoughtful feedback and thrilled to know you’re enjoying the Stability Blend across all your brew methods. Cheers! ☕️

Classificada 5 em 5 estrelas

I purchased three different types of…

I purchased three different types of beans and the Lions Mane Elixer from Balance. Royal Mail had some delivery issues however the support in helping to resolve them by the team at Balance was excellent. The coffee is Deee-licious - I've only tried the Rotate Espresso so far and it tastes exactly as described. I normally shop around to see what is new on the market but I will be a repeat customer from these guys. Don't miss out - try them.

26 de fevereiro de 2025
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Resposta da Balance Coffee

Thank you so much, Ribeana! We're thrilled to have you with us and can’t wait for you to try the other blends too—your support means the world to us. ☕🧡

Classificada 5 em 5 estrelas

I love this coffee

I love this coffee. When I finished my subscription bag early i had to go back to my old premium supermarket stuff and did not enjoy it half as much. Great beans guys ☕️

10 de março de 2025
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Resposta da Balance Coffee

Thank you so much for your kind words, Tom! We're thrilled to hear you’re loving the coffee. ☕️✨

Classificada 5 em 5 estrelas

Great products and service

Great products and friendly, helpful customer service!

6 de março de 2025
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Resposta da Balance Coffee

Thank you so much for the wonderful words, Julienne! We are happy that you are enjoying the coffee! Cheers ☕️

Classificada 5 em 5 estrelas

Excellent Customer Service

Customer service was excellent.

New coffee arrived with no concern, packaged well, and prompt delivery. Brewed well and tastes good. Will use again.

5 de março de 2025
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Resposta da Balance Coffee

Glad to hear you’re happy with your order, Paul! We appreciate your support and look forward to serving you again. ☕😊

Classificada 5 em 5 estrelas

Lions Mane gets me focused for the day

I love a cup of lions mane coffee every morning. I am so much more alert and on my A game, genuinely feel like my brain has been flossed :)
It is a quality coffee and whilst it may seem a bit pricier than your supermarket roast it is worth the money and so much cheaper than a daily shop bought coffee. Love it!

4 de março de 2025
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Resposta da Balance Coffee

Thank you for your amazing feedback! We're thrilled to hear you're enjoying the coffee and feeling the benefits. Your support means a lot to us! 😊☕

Classificada 5 em 5 estrelas

Love it the Coffee, easy Customer Service

I really enjoy the coffee, but I never really realised the actual benefit of it until recently when I ran out.
The company have been great to deal with Via email and fast to respond, easy to make changes to my subscription.
Looking forward to never running out again!

3 de março de 2025
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Resposta da Balance Coffee

Thank you for your kind words, Mike! We're so glad to hear you've had a great experience with us. We appreciate your support and look forward to keeping you stocked with your favorite coffee! 😊☕

Classificada 5 em 5 estrelas

My wife bought me an aero press and a…

My wife bought me an aero press and a few packages of Balance's coffee. Fast to brew and tastes delicious.

Recently, bought new coffee from the shop on my own, but accidentally picked whole bean coffee. Wrote the team about the mistake and they quickly updated my order. Thanks!

28 de fevereiro de 2025
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Resposta da Balance Coffee

Thank you for your support, Oleg! We're so glad you're enjoying the coffee and that we could help with your order. Happy brewing! ☕😊

Classificada 5 em 5 estrelas

I can definitely recommend this company…

I can definitely recommend this company and the products I have tried so far. The coffee tastes clean, not bitter at all, and well-balanced. It is important that they test it for mold, heavy metals and other contaminants which are present in so many other brands. Delicious--a true pleasure!

20 de fevereiro de 2025
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Resposta da Balance Coffee

Thank you so much for your kind words, Ingrid! We're thrilled to hear you're enjoying the clean, well-balanced taste of our coffee. Your support means the world to us! ☕

Classificada 5 em 5 estrelas

Excellent customer service!

When we experienced a recent delay in receiving our shipment from Royal Mail, Balance Coffee made things right by sending an overnight replacement order. They were professional, apologetic and responsive. Excellent customer service + fabulous coffee = Loyal repeat customers!

14 de fevereiro de 2025
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Resposta da Balance Coffee

Thank you for your kind words, Lisa! We're glad we could make things right and truly appreciate your support. Enjoy your coffee! ☕

Classificada 5 em 5 estrelas

Amazing coffee

Amazing coffee, wonderful company ethos.
Highly recommended x

17 de fevereiro de 2025
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Resposta da Balance Coffee

Thank you for your kind words and recommendation! Cheers to more coffee sessions ☕

Classificada 5 em 5 estrelas

Great tasting and functional mushroom coffee

Absolutely love Balance have been drinking the Mushroom coffee now for as long as they have been producing it. I can honestly say it has literally changed my brain function.. At 54 I've never been sharper, if only this had been available during my younger years. The taste is incredible and with this stuff there is no spike and no low after. I love quality stuff and this is exactly what you get an ethical quality business and products, fast delivery and great service.

13 de fevereiro de 2025
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Resposta da Balance Coffee

Thank you for your fantastic feedback, Nicola! It's wonderful to hear how much you’re enjoying the Mushroom Coffee and the positive impact it’s had. We truly appreciate your support and are delighted you value the quality and service we strive to provide. ☕

Classificada 5 em 5 estrelas

Lovely company and great products

The coffee and elixirs are excellent, and I always get really personal feeling service.

13 de fevereiro de 2025
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Resposta da Balance Coffee

Thank you so much, Maitiu! We're really pleased to hear you're enjoying the coffee and elixirs. We truly appreciate your support and kind words! 😊☕

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