Coffee quality is outstanding but beyond this, the company is built on great values and commitment to producing a toxin free, high quality product above profit. Everything is on point from customer se... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Coffee quality is outstanding but beyond this, the company is built on great values and commitment to producing a toxin free, high quality product above profit. Everything is on point from customer se... Ver mais
A empresa respondeu
Fantastic customer service. I had a small issue on ordering, got in touch with them and it was dealt with very swiftly which I hadn’t expected as it was the weekend. Can highly recommend the coffee t... Ver mais
A empresa respondeu
SCAM site. no sign of order. I placed the order for a coffee lover for their birthday, the order qualified for free 1-2 day delivery as it was over the spent limit. 3 days letter the coffee h... Ver mais
Over a year of regular purchases with Balance Coffee, I haven't had a single issue. The team always responds instantly and resolves every request positively. The coffee quality is close to excellent,... Ver mais
A empresa respondeu
At Balance Coffee, we boost your well-being with our healthy, freshly roasted coffee and powerful mushroom elixirs. Our products are 100% natural, toxin-free, and free from mould and pesticides, ensuring a clean and nutritious coffee experience. We source beans from the top 1% of farms globally, supporting ethical and sustainable practices. Our roasting process maximises health benefits, delivering coffee rich in antioxidants and essential nutrients. Discover our range of ground coffee, whole beans, and mushroom elixirs. Our Lion's Mane Mushroom Coffee enhances focus and cognitive function, while our elixirs blend seamlessly into drinks for added health benefits without altering flavour. We’re committed to exceptional customer service, learning from every interaction to serve you better. Experience the difference with Balance Coffee. Shop now and level up your day.
Fresh healthy coffee, delivered with zero risk
Balance Coffee, 167-169 Great Portland Street, W1W 5PF, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
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I'm not big fan of real coffee but I thought I will try it....it's DELICIOUS and organic!!! Good price, very fast delivery and smooth communication. Highly recommended.

Resposta da Balance Coffee
I usually buy my coffee from USA, but with ? over tariffs, I decided to try the UK market. I have had cancer in the past and have been left with a delicate digestive system. I have a ration of one coffee a day. Balance coffee has not caused me any problems whatsoever. Plus it has a selection of variants to try. I had a few problems with my second order, but the matter was patiently rectified by Christian and his team. Many thanks to Balance coffee for both excellent flavoured coffee and service.

Resposta da Balance Coffee
Well I've just ordered my first lot of mushroom coffee - I LOVE my coffee but it can really push my jitters!
The customer service from Balance has been fab. Really quick to respond and not pushy at all. I have been umming and ahhring for a while and they are patient and give me info which is useful, plus they offer great deals to get you going. I chose Balance coffee because they have everything I want, integrity! Which isn't true with many companies so I would recommend to everyone, especially if this is your first time using mushroom coffee.

Resposta da Balance Coffee
Great customer service and tasty coffees to boot!

Resposta da Balance Coffee
They must write their own reviews.
Tried to order twice from this company. First time they took two weeks to send a sample. The second time the wrong order and wouldn't change it.
Do they leave their own reviews? I'd say so. Even coffee pros say how bad their customer service is, which consists of an email and a defunct answering machine. The words of the reviews are very similar, plus only 219 in five years of trading..... mmmmm
They pass themselves off as hip and fair trade but my experience left me openmouthed with shock at being scammed.
No doubt they'll answer my review with the normal PR nonsense, but no customer should be treated so unfairly. Be warned.

Resposta da Balance Coffee
Great coffee, tastes wonderful and its healthy. . Great customer service. Couldn't be happier.

Resposta da Balance Coffee
Part of my order was missing. I contacted customer services and they replied quickly to resolve the issue. Sending out the missing coffee bag asap. Very happy with service and the product is excellent too.

Resposta da Balance Coffee
Great coffee! Clean and taste notes that match the descriptions. Impressive customer service with a generous ethos.

Resposta da Balance Coffee
Really good coffee sent reliably every two weeks. Very helpful with queries. Would thoroughly recommend!

Resposta da Balance Coffee
Nice tasting coffee. Bit more expensive than others I've tried but nice packaging and good service

Resposta da Balance Coffee
The coffee is fantastic and the customer service when I had a bit of trouble with ordering was brilliant. I can’t fault them at all!

Resposta da Balance Coffee
I had a delivery issue. Balance coffee sorted it out straightaway. Great coffee, great customer service. What more can I say. Good luck to you guys!
All the very best
Tom

Resposta da Balance Coffee
I’ve been using Balance coffee for a year now and really love it. Every two weeks, their delicious coffee beans arrive at my door - just lovely. Also, very kind customer service!

Resposta da Balance Coffee
I use a bean to cup machine and buy the whole beans. My previous coffee would grow mould in the container before I emptied it. Balance coffee not only tastes good, but does not grow mould, which must be better for health.

Resposta da Balance Coffee
Love everything about this company! The quality of the product itself is superb and I haven't found better whole beans for our Eletta machine. But on top of this, customer service and delivery is absolutely spot on - quick, personal responses and a genuinely good reward programme for repeat purchasers. We started with the discovery bundle and quickly found our favourites - would recommend this to anyone considering a subscription. I took a 6 month break from caffeine while pregnant and with my baby due next week, I am counting down the days to my first cup of Balance Coffee!

Resposta da Balance Coffee
I seldom leave reviews but there are some experiences that compels. Balance Coffee is one of them. It is the only coffee roaster that supplies coffee which does not give me jitters or side effects after caffeine intake - pure quality! After trying several roasters across the country, I think Balance is probably best in the country imho. The best in taste, quality and customer service.

Resposta da Balance Coffee
I have been ordering with Balance for several months now and not only is their coffee outstanding in terms of quality and taste but their customer service is also fantastic! I would highly recommend giving them a go! We love the Darkfire brand as its delicious!

Resposta da Balance Coffee
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