Ballroomshoes.com Opiniões 

75
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I like Ballroomshoes.com, because they carry the brand "Very Fine" which fits me well. I can order my shoes with a custom 1.5 inch heel. I have 2 artificial hips, and most ready to ship shoes have a... Ver mais

Classificada 5 em 5 estrelas

I used the measuring tools provided by the website and ordered Latin dancing shoes. They are a perfect fit. Despite a little rubbing in the top of the toe area, they are very comfortable. I don’t wear... Ver mais

Classificada 1 em 5 estrelas

I followed the sizing guide and ordered a custom wide, but these are not truly wide. The upper has slight extra room, but the footbed is very narrow—my toes don’t fully fit on the sole, which has nev... Ver mais

Classificada 5 em 5 estrelas

Initially I bought a pair of shoes from the sale category. I wanted to save a little money, and thought they might be pre-owned but didn't fit correctly and were returned. When I received the shoes, t... Ver mais

Informações sobre a empresa

  1. Loja de artigos para dança

Escrito pela empresa

Ballroomshoes.com is an online retailer specializing in ballroom and Latin dance shoes for men, women, and youth. The website offers a wide range of footwear styles tailored for various ballroom dance championships and social dances such as salsa, tango, and waltz, quick step and more. Additionally, the site carries practice shoes and shoes for tango and social dancing, ensuring dancers of all levels can find dance shoes that meets their needs and fit their personal style. The site provides a vast selection from well-known dance shoe brands, including Ray Rose, International Dance Shoes, and Aida, Werner Kern, BD Dance Very Fine and others. It also offers a variety of related dance accessories, such as shoe brushes, dance bags, and heel protectors. The company prides itself on providing high-quality products at affordable prices and offers extensive sizing and product details to assist customers in making informed purchases. With corporate headquarters being based in Liberty, Missouri. ballroomshoes.com ships worldwide and focuses heavily on customer satisfaction, offering quick shipping and top-notch customer service. Whether you are looking for shoes for competitions or casual social dancing, the site aims to be a one-stop-shop for all ballroom dance teachers and students.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

75 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 60% das suas opiniões negativas

Geralmente responde em 14 horas

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4,3

Todas as opiniões

(75)

45 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The easiest shopping experience

The easiest shopping experience! Ballroomshoes.com is the most reliable distributor of IDS in my experience, and they have been more than accommodating to my previous customization. Highly recommended!

22 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This was my first purchase

This was my first purchase, and frankly I held my breath that the shoes, which were a custom order, would fit since I could not return them. I needed new practice shoes, and I have a very wide foot. I took the chance, and I must say that not only did they fit, but they also turned out to be the most comfortable dance shoes I have ever worn (and I have been dancing for 20+ years). I will be back for more.

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Met Expectations!

Met Expectations!
So pleased with my recent order of dance shoes for my granddaughter. I paid for expedited shipping and was pleased when the shoes arrived quickly and as expected. My granddaughter was especially thrilled with the shoe brush, an extra gift.

4 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

So far so good

So far so good. I will continue with updates. They were very responsive needing more information on my order when I followed up she provided an excellent customer service over the phone. I’m still waiting for some orders to come in and I will keep you all posted.

25 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered IDS shoes based upon the…

I ordered IDS shoes based upon the shoes I order direct from the manufacturer. What I received fit nothing like IDS. There was zero customer service. I ordered direct from IDS and shoes are perfect… Edit to add: Vendor only offered refund minus shipping and restocking after chargeback and refused to consider the dramatic size difference. I did reorder and they still hold the funds for the new orders and refuse to ship unless I reverse the chargeback. It appears that the only way to receive my payments even for shoes that I’ve not received in months is to work through my card and bank. Please note that I only ordered here due to the extreme tariffs. To order from UK at this time costs international shipping plus an additional 141.00$US for one box of shoes.

14 de junho de 2025
Opinião espontânea
logótipo da Ballroomshoes.com

Resposta da Ballroomshoes.com

We’re sorry to hear you’re dissatisfied, but we’d like to clarify a few important details. The shoes you ordered were indeed authentic IDS shoes — the same brand you mentioned purchasing directly from the manufacturer. We never send imitations or alternatives.

We also offered you the option to return your shoes for a refund, as shown in our email correspondence, but instead you chose to file a chargeback with your credit card company. This limited what we could do until the dispute was resolved.

We take customer service very seriously and always aim to resolve issues fairly, but it’s important to note that we did not refuse assistance and your order was fulfilled with genuine IDS shoes.

We’d like to provide some additional clarification regarding your updated comments.

The shoes you received were 100% authentic IDS shoes — identical to those purchased directly from the manufacturer.

When you first reached out, we offered you a return for a refund or an exchange, which is documented in our email correspondence. You later placed a new order for the same shoes in a half size smaller.

The claim that we “charged twice” is incorrect — you placed two additional orders yourself, which is why two charges appeared.

The chargeback you filed through your credit card company limited our ability to process refunds or ship new pairs until the dispute was resolved, which is standard practice for all merchants.


We always work in good faith to resolve customer concerns, but in this case, the situation stems from the chargeback process and international shipping policies outside of our control.

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