BALOLO Opiniões 

289
TrustScore: 4.5 em 5

4,4

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Classificada 1 em 5 estrelas

Unfortunately I can not recommend this product when buying from the USA. I was charged $81 import tax on the product, when I contacted the company they said if I had clicked on a question mark I would... Ver mais

Classificada 5 em 5 estrelas

Mega Produkte. Freue mich sehr über mein Setup. Es gab 2-3 Kleinigkeiten, durch „beide“ verursacht. Im kompetenten und lösungsorientem Austausch, konnte pragmatisch Einigung erzielt werden. Einzig... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased balolo cockpit and accessories .Every piece speaks quality and its modular add-ons are something which you will no find anywhere else. I am so satisfied with my purchase . Made my home wor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ I'm extremely happy with my Cockpit Monitor Stand Large in Solid Wood from Balolo. It looks fantastic on my new desk setup and the build quality is excellent. I also purchased a few accessorie... Ver mais

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  1. Fabricante de móveis

Escrito pela empresa

Seit 2012 entwickelt und produziert balolo hochwertige Produkte aus Holz. Dabei werten wir nicht nur die neusten Produkte, wie den HomePod Mini oder den Apple MagSafe funktional und optisch auf. Mit dem Setup Cockpit haben wir eine Bildschirmerhöhung entwickelt, die durch ihr modulares Zubehör das Arbeiten einfacher, ergonomischer und aufgeräumter macht.


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4,4

Excelente

TrustScore: 4.5 em 5

289 opiniões

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Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de um mês

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4,4

Todas as opiniões

(289)

89 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Beware US BUYERS

Unfortunately I can not recommend this product when buying from the USA. I was charged $81 import tax on the product, when I contacted the company they said if I had clicked on a question mark I would have been told of this issue. This is after paying for shipping. Letting everyone know here so they don’t fall into the same trap

1 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I'm extremely happy with my Cockpit Monitor Stand Large in Solid Wood from Balolo. It looks fantastic on my new desk setup and the build quality is excellent. I also purchased a few accessories, and they attach beautifully while keeping everything neat and organized. The materials feel premium, and the attention to detail is impressive. Highly recommended!

9 de junho de 2026
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Victor,

thank you for your feedback!

We’re really happy to hear you’re satisfied with your setup and overall experience. Great to know it all works well for you.


Your BALOLO-Team

Classificada 5 em 5 estrelas

From a cluttered desk to a clean setup (Premium quality but expensive)

I recently upgraded my desk setup with the Setup Cockpit Monitor Stand (Large) along with a bunch of accessories, and the result is just awesome. The quality is definitely there, and it feels incredibly sturdy.

Before this, I had a basic monitor stand where I just "hid" my cables and hubs underneath. My desk always felt cluttered because I lacked actual space. Now, everything has its dedicated spot. My cables aren't just hidden anymore; they are properly sorted, and the overall look is incredibly clean.

Here is what I got to customize my setup:

Large Tray for Setup Cockpit: Perfect for storing random everyday items (knives, tools, etc.) out of sight.

MagSafe Holder & Apple Watch Holder: Great for keeping my devices charging and visible.

Cable Organizer: A must-have to keep the wire management on point.

Stream Deck XL Holder: Fits perfectly and keeps it right where I need it.

Catch All Tray Large: Super convenient for quick storage.

I also bought the standard Tray for Setup Cockpit, but honestly, with everything else, it was overkill for my needs so I'm not even using it.

The only downside is the price. While the quality is premium, the total cost gets quite high, and some of the individual add-ons feel a bit overpriced for what they are.

That being said, if you have the budget and want a sturdy, premium, and highly functional upgrade for your desk, I still highly recommend Balolo. Love the final result!

20 de maio de 2026
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logótipo da BALOLO

Resposta da BALOLO

Hi,

thank you so much for your kind feedback. We really appreciate it! :)
We’re very happy to hear that you’re enjoying your new setup and that everything is working well for you.

Thanks again for taking the time to share your experience and for your support!


Your BALOLO-Team

Classificada 1 em 5 estrelas

The absolute worst customer experience…

The absolute worst customer experience plus goods are way way overpriced, i ordered 2 small trays and 2 pen holders.then I get him with import duty of 60 dollars by UPS,STAY AWAY JUST AWFUL

1 de junho de 2026
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logótipo da BALOLO

Resposta da BALOLO

Hi Ken,

thank you for your feedback and sorry to hear that your experience has not met your expectations.

We completely understand that unexpected customs fees are disappointing. While we do mention possible import duties in our shipping section and also reference this during checkout, we know this can still come as an unwelcome surprise.

We’ve already been in touch with you about your order and would really like to sort this out with you. Please get back to us so we can go through it together and find a good solution.

Thanks again for taking the time to share your thoughts.


Your BALOLO-Team

Classificada 5 em 5 estrelas

Sehr zufrieden, 6/5 Sterne, obwohl Retourenpolitil

Mega Produkte. Freue mich sehr über mein Setup. Es gab 2-3 Kleinigkeiten, durch „beide“ verursacht. Im kompetenten und lösungsorientem Austausch, konnte pragmatisch Einigung erzielt werden.

Einzige Manko: Retourenpolitik. Man weiß anfangs u.U. nicht 100% ob und wie das Setup final wird oder man bestellt ggf. 1-2 Dinge mehr oder weniger und stellt dann fest: vielleicht doch nicht. Die Produkte sind hochpreisig, weil sie eben auch durchdacht und qualitativ hochwertig sind. Eine kostenlose Retourenpolitik ab beispielsweise 49€ oder 99€ Bestellwert wäre ein guter Kompromiss. Der Gewinn sollte in dieser Einordung weiterhin gegeben sein. Es vermittelt unterm Strich dem Kunden automatisch: wir wollen gemeinsam das beste Setup schaffen.

30 de maio de 2026
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Resposta da BALOLO

Hi,

vielen Dank für dein tolles und ehrliches Feedback!
Es freut uns wirklich sehr zu hören, dass du mit deinem Setup und der Qualität unserer Produkte so zufrieden bist und wir gemeinsam eine gute Lösung finden konnten.

Deinen Hinweis zur Retourenpolitik nehmen wir uns ebenfalls gerne zu Herzen. Solche Rückmeldungen sind für uns sehr wertvoll und helfen uns, uns stetig weiterzuentwickeln.


Dein BALOLO-Team

Classificada 5 em 5 estrelas

Premium desk setup products with outstanding design and support

I’m extremely happy with my experience with BALOLO. The product quality is genuinely premium, with beautiful craftsmanship, excellent materials, and a very clean, minimalist design that instantly improved my workspace setup. Everything feels thoughtfully designed and very well engineered.
Setup was straightforward, packaging was secure and high quality, and the final result looks even better in person.
What impressed me most was the customer support. They were responsive, professional, and genuinely helpful throughout the process. It’s clear that they care about both their products and their customers.
If you’re looking for high-end desk setup accessories with a premium feel and aesthetic, I can definitely recommend BALOLO.

2 de maio de 2026
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Resposta da BALOLO

Hi Maximiliano,

thank you so much for your kind words! We really appreciate you taking the time to share your experience!

We’re truly happy to hear that you’re enjoying your setup and that both the product and our support met your expectations. It means a lot to us!


Your BALOLO-Team

Classificada 5 em 5 estrelas

High-quality product and great customer experience

The product gives a very high-quality impression and looks really great.

You can clearly notice that a lot of thought went into the design and the overall experience. I especially liked the build quality and the premium feeling right from the unboxing.

Overall, I am really satisfied with the product and the customer experience.

3 de abril de 2026
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Resposta da BALOLO

Hi Tim,

thank you so much for your kind feedback!
We’re very happy to hear that you’re satisfied with both the product and the overall experience.

We hope you continue to enjoy your BALOLO products!


Your BALOLO-Team

Classificada 5 em 5 estrelas

Superb Quality, Love it !

I purchased balolo cockpit and accessories .Every piece speaks quality and its modular add-ons are something which you will no find anywhere else. I am so satisfied with my purchase . Made my home work setup beautiful and practical . Thank you Balolo for this nice experience !

28 de maio de 2026
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Amitesh,

thank you so much for your kind words!
We’re really happy to hear that you’re enjoying your BALOLO products. It means a lot to us!

Your BALOLO-Team

Classificada 5 em 5 estrelas

Surprise!

Initially, I found the price difficult to justify, but the moment you unbox it and feel the build quality and materials, the reasoning becomes clear. For my setup, I was looking for something that would integrate naturally

11 de maio de 2026
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Puneet,

Thank you so much for your feedback!
We’re very happy to hear that you’re enjoying the product and truly appreciate your support.


Your BALOLO-Team

Classificada 5 em 5 estrelas

Finally, order in the chaos (with a lot of style)

To be honest, it was hard for me to decide on the price, but once you take it out of the box and see the robustness of the materials, you understand everything. In my case, I needed a piece that coexisted well with my MacBook and my Hifiman Edition XS, and Balolo's Setup Cockpit gives it that organic touch that breaks with the excess metal and plastic of the gadgets.

The walnut wood is beautiful and the assembly feels super solid. I love that it allows me to raise the monitor to the right height while underneath is the perfect space to hide cables or put the audio interface, keeping the desktop clear for the keyboard and mouse.

Now the setup feels much more professional and broad. It's one of those purchases that, although they hurt at first, brighten your day every time you sit down to work or listen to music. If you are looking for that premium but functional look, it is worth every penny.

14 de maio de 2026
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logótipo da BALOLO

Resposta da BALOLO

Hi Luis,

thank you so much for your review!
We’re really happy to hear that the Setup Cockpit fits so well into your setup and that you’re enjoying the overall experience.

We truly appreciate your support and kind words - it means a lot to us! :)


Your BALOLO-Team

Classificada 5 em 5 estrelas

BALOLO cockpit

J’ai récemment acheté le BALOLO Setup Cockpit et honnêtement, je comprends totalement pourquoi il est autant présent dans les setups haut de gamme.
La qualité de fabrication est vraiment premium : bois massif, finitions impeccables, structure solide et système modulaire extrêmement bien pensé. L’installation est simple et le rendu sur le bureau est immédiatement plus propre et plus professionnel.

Ce que j’apprécie le plus, c’est la modularité. Les accessoires s’intègrent parfaitement et permettent de garder un setup minimaliste sans câbles visibles partout. On sent clairement que le produit a été conçu pour les créateurs, photographes et personnes qui passent beaucoup de temps à leur bureau.

Oui, le prix est élevé, mais on est clairement sur un produit “buy once”. Après plusieurs jours d’utilisation, je ne regrette absolument pas l’investissement.
Si vous aimez les setups propres, ergonomiques et esthétiques, je recommande sans hésiter.

Andrew

20 de abril de 2026
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Andrew,

thank you so much for your wonderful review!
We truly appreciate your kind words and are happy to hear that you're enjoying your setup. Thank you for your trust and support.

We hope you continue to enjoy your BALOLO products!


Your BALOLO-Team

Classificada 5 em 5 estrelas

Great company...great experience.

I purchased a desk shelf and couldn't be happier. I researched many of them for several weeks before I pulled the trigger on the Balolo. I also purchased a couple of the trays as well. It is what you would expect from a German company. The shelf is beautifully made and everything fit precisely as it should. If I am need of any other desk accessories in the future, this company will be my first stop.

20 de abril de 2026
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Gregg,

thank you so much for your review!

It's great to hear that you're happy with your purchase. Your kind words mean a lot to us and motivate the whole team.
We hope you continue to enjoy your setup and look forward to welcoming you back in the future!


Your BALOLO-Team

Classificada 1 em 5 estrelas

Order never shipped — DHL confirmed Balolo never handed over the parcel

The situation has deteriorated, and Balolo's public reply below is worth reading next to what they have actually written to me in private.
In private emails over the past five days, the same support representative has told me, in writing:
– 8 May (morning): "Your parcel was definitely handed over to DHL."
– 8 May (evening): "We do not have any verified information about the status of the shipment."
– 9 May: "We have all the necessary proof of handover."
– 13 May: "We need DHL's investigation to determine what exactly happened."
Four different positions in four days, from the same person. The confident "handed over with multiple scan events" claim Balolo posted in their public reply is not consistent with what they have written privately when asked to verify.
I gave them a clear written deadline of 11 May to either refund the order or dispatch a verified replacement. The deadline expired. Their reply today: "your set deadline cannot be met." The customer's deadline does not matter to this company. Only DHL's free email investigation does.
I also escalated directly to the CEO, Ruben Keferstein, CC'd on multiple emails over 5 days. He did not personally respond. The founder of this brand chose not to engage, even after being shown the contradictions in his own team's communications.
A competent operation, faced with a parcel stuck for nearly four weeks, would have called DHL through their B2B account contact, verified physical handover from their own warehouse, or simply refunded a single €362 order to retain a customer. Balolo chose none of these. They chose instead to make the customer absorb their entire operational risk while they wait for a free DHL email inquiry that, by their own admission, has produced no result after a week.
The refund is being recovered through a Mastercard chargeback, not through Balolo. The parcel never arrived. The reputation cost is now theirs to absorb.
Avoid until they fix how they handle non-delivery cases.

8 de maio de 2026
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hello George,

Thank you for your feedback.

We would like to give a quick update and also clarify the situation. The parcel has in the meantime been successfully delivered.

Throughout the whole process, our communication has been consistent. We opened an official DHL investigation, as this is required to properly track and clarify the exact location and status of a shipment. In these cases, DHL needs some time to carry out their internal checks before we can take further steps.

From the beginning, we informed you that there was most likely a delay during import and customs processing, which has now also been confirmed. After clearance, the shipment continued its journey and reached you a few days later.

We also want to highlight that we always support our customers when there are delivery issues and work towards finding the right solution. If a parcel is genuinely lost, we of course arrange a replacement or refund once the investigation is completed. However, this always requires a confirmed status first.

Thank you for your understanding, and please feel free to reach out if you have any further questions.


Your BALOLO-Team

Classificada 5 em 5 estrelas

Very happy with my BALOLO setup.

Very happy with my BALOLO setup.

I initially received a few damaged parts upon delivery, but I have to say the customer support handled the situation professionally and sent replacement parts quickly without requiring any return.

The overall quality and design of the setup are excellent, and it fits perfectly into my workspace. Clean, minimal and premium-looking.

Thank you again to the BALOLO team for the support and resolution.

7 de maio de 2026
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Antoine,

Thank you very much for your feedback!
We’re glad we could quickly resolve the issue with the damaged parts for you.

Great to hear you’re happy with your setup and that it fits your workspace so well.
Thanks again for your support!

Your BALOLO-Team

Classificada 5 em 5 estrelas

Schreibtischorganisation in Manufakturqualität

Das Desktop Cockpit und das dazugehörige Zubehör hat eine außerordentliche Qualität. Selbst das auspacken ist schon ein Erlebnis. Besonders positiv finde ich, das fast gänzlich auf Kunststoff verzichtet wird. Organisation und Look sind einfach klasse. Ich werde sicherlich noch weitere Add-ons bestellen.

1 de maio de 2026
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logótipo da BALOLO

Resposta da BALOLO

Hi,

vielen Dank für diese tolle Bewertung!
Es freut uns sehr zu hören, dass dich nicht nur das Desk Cockpit selbst, sondern auch das gesamte Auspackerlebnis überzeugen konnte.

Wir wünschen dir weiterhin viel Freude mit deinem Setup und freuen uns schon darauf, dich bald wieder bei uns begrüßen zu dürfen!


Dein BALOLO-Team

Classificada 5 em 5 estrelas

I'm really happy with my purchase :)

I'm really happy with my purchase, everything feels premium and heavy. It's really easy to assemble. I really love the modular aspect, you can customize everything as you wish. I really recommend Balolo !

30 de abril de 2026
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Dylan,

thanks a lot for the great feedback. We’re really happy to hear you’re enjoying your setup!

Awesome that the quality, feel, and modular system are working so well for you. That’s exactly what we’re going for.

Your BALOLO-Team

Classificada 5 em 5 estrelas

Comes highly recommended

Top product (high quality - beautiful - functional).
Top shipping communication and speed.
Responsive to queries.
Highly recommend!

29 de abril de 2026
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Sven,

we’re very happy to hear that you’re satisfied with the quality, design, and functionality, as well as our service and communication.

Enjoy your setup, and thanks again for the recommendation!

Your BALOLO-Team

Classificada 5 em 5 estrelas

Hochwertiges Setup mit durchdachtem System – klare Empfehlung

Ich habe mir mehrere Produkte von Balolo für mein Schreibtisch-Setup geholt (Monitorständer Large, Laptophalter und das große Fach für das Setup Cockpit) und bin insgesamt sehr zufrieden.

Der Monitorständer ist aus meiner Sicht das Herzstück. Die Verarbeitung ist hochwertig, das Holz wirkt massiv und sauber verarbeitet. Gleichzeitig sorgt er für eine deutlich bessere Ergonomie, da der Monitor auf eine angenehmere Höhe kommt. Besonders praktisch ist der zusätzliche Stauraum darunter, der den Schreibtisch deutlich aufgeräumter wirken lässt.

Der Laptophalter ergänzt das Setup sinnvoll. Er ist stabil, minimalistisch gehalten und fügt sich optisch nahtlos ein. Der Laptop steht sicher und leicht erhöht, was sowohl für die Nutzung als auch für die Belüftung ein Vorteil ist.

Das große Fach ist für mich das unterschätzte Highlight. Es sorgt dafür, dass mein Arbeitslaptop, iPad und Stifte sauber verstaut werden können, ohne dass sie ständig sichtbar sind. Dadurch entsteht insgesamt ein sehr cleaner und strukturierter Arbeitsplatz.

Unterm Strich überzeugt mich vor allem das durchdachte Gesamtkonzept. Die einzelnen Komponenten greifen gut ineinander und werten den Schreibtisch nicht nur funktional, sondern auch optisch deutlich auf.

Klare Empfehlung für alle, die Wert auf Ordnung, Design und Qualität legen.

30 de abril de 2026
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Oliver,

vielen lieben Dank für dein tolles Feedback. Das freut uns wirklich sehr!

Super zu hören, dass dein Setup als Gesamtbild so gut funktioniert und die einzelnen Teile für dich genau das tun, was sie sollen. Genau darauf kommt es uns an: ein aufgeräumter, funktionaler und gleichzeitig schöner Arbeitsplatz.

Großes Danke dir auch für die klare Empfehlung! :)

Wir wünschen dir viel Freude weiterhin mit deinem Setup!

Dein BALOLO-Team

Classificada 5 em 5 estrelas

Premium Product and Customer Support That Delivers

I had such a positive experience with BALOLO that I wanted to leave a review.

I already owned one large Setup Cockpit and was so happy with the quality and functionality that I decided to purchase a second one for my work desk. My first unit has been excellent, which is why I had no hesitation ordering again.

When the second Setup Cockpit arrived, I noticed the board was slightly bowed, which caused one leg not to sit flush with the desk. I contacted BALOLO customer support and they responded very quickly. They were friendly, professional, and walked me through a few troubleshooting steps to confirm whether the issue was with the leg or the board itself.

After reviewing the photos and video I sent, they promptly agreed to replace the board without any hassle. The replacement arrived quickly, was perfectly flat, and everything is now set up exactly as it should be.

What impressed me most was how they handled the situation. Issues can occasionally happen with any product, but great customer service is what sets a company apart. BALOLO stood behind their product, communicated clearly, and resolved everything promptly and professionally.

I’m now the happy owner of two Setup Cockpits—one for my music production desk and one for my workspace—and I’m genuinely impressed with both the product quality and the level of service.

I would absolutely recommend BALOLO to anyone looking to elevate their desk setup.

28 de abril de 2026
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Chad,

thank you so much for taking the time to share such a detailed review . We really appreciate it!
We’re very happy to hear that both of your Setup Cockpits are now working perfectly and supporting your music production and workspace setups. It also means a lot to us that you highlighted how our support team handled the situation - that’s exactly the experience we aim to provide.

Thanks again for your trust and recommendation. :)
Enjoy your setups!

Your BALOLO-Team

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