Barbell Standard Inc Opiniões 

166
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m extremely impressed with Barbell Standard. The plates look great, were packed incredibly well, and the weights have been very accurate. I weighed the 45s, 25s, and 10s I received, and everythi... Ver mais

Classificada 5 em 5 estrelas

I ordered some weights (plates) for my home gym. Unfortunately, the delivery company broke one of the smaller plates. The company quickly replaced the plate. Fantastic customer service, quality we... Ver mais

Classificada 5 em 5 estrelas

Absolutely amazing iron plates for the price. Came packaged exceptionally good and shipped surprisingly fast, got them in less than a week from when I ordered. Each plate weighed well within the 2% gu... Ver mais

Classificada 5 em 5 estrelas

Ordered from their team based on some positive recent reviews. I was not disappointed overall. The quality of weights that came in were great, and the price point was the best out there. The website c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamento fitness

Escrito pela empresa

We Set the Standard for Iron Plates and Steel Bars


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

166 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

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4,4

Todas as opiniões

(166)

15 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Impressed

Overall, easy ordering experience, quick shipping, and pleased with the products so far. I'm just starting out in my weightlifting journey and was happy to find quality products at an affordable price point. There was a delay with one of the products I ordered, but they quickly notified me of the situation and offered reasonable solutions to rectify the situation. Their communication was honest, professional, ethical, and friendly. I rarely experience such good customer service these days, and I am completely blown away by this company so far. So glad I stumbled upon this company and will be a lifelong customer.

30 de maio de 2023
Classificada 5 em 5 estrelas

I had a pair of 10s that got lost in…

I had a pair of 10s that got lost in the mail and Barbell Standard replaced them for free! The plates I recently received also seemed to have smoother edges than the previous version, which is indicative of higher quality.

3 de maio de 2023
Classificada 5 em 5 estrelas

Great customer service but some shipping problems

The equipment itself is amazing and has that classic look and feel to it. Only issue is my last two orders haven't showed up, however one was refunded and they are working on the other. The customer service is also amazing and respond quickly to emails.

Review Edit - 5 stars now, customer service helped me through and made sure my order arrived.

16 de fevereiro de 2023
logótipo da Barbell Standard Inc

Resposta da Barbell Standard Inc

Edited: Thank you for your feedback Claudio. I'm sorry that you experienced an issue with your last two orders, and I'm glad that we were able to start the process of making this right for you today.

But our job isn't done yet, we'll be in touch!

Classificada 3 em 5 estrelas

It’s taken over 6 months and I still…

It’s taken over 6 months and I still haven’t received my weights

UPDATE: Apparently under new management after a sale, the new team got this settled up quickly and painlessly.

17 de fevereiro de 2023
logótipo da Barbell Standard Inc

Resposta da Barbell Standard Inc

Hello James please accept our apologies for your experience. There was a change of ownership at the start of this year and we're here to make it right. We're always available to talk at 888 - 979 - 0382 or you can reach us at support@barbellstandard.com.

UPDATE: Thank you for your update James, I'm glad that we were able to start the process of making this right for you today.

But as I mentioned by email, our job isn't done yet. We'll be in touch by the end of March '23 to make sure you've got everything you need, at the absolute best prices possible.

Classificada 1 em 5 estrelas

Scam

Scam. Bought 2 sets of 45s in june, never got them, and reached out in august and they said they would come within 2 days. It’s December and over 7 emails sent later not a single one answered and still no weights or refund.

12 de dezembro de 2022
Opinião espontânea
logótipo da Barbell Standard Inc

Resposta da Barbell Standard Inc

Hello Keegan. Please accept our deepest apologies for your experience. You shouldn't have to send seven emails to get get this made right, and the fact that you've sent that many is just a testament to your patience. I completely understand if you have no patience left for us.

Get in touch and we'll do everything we can to make it right - 888 979 0382 or support@barbellstandard.com. Once we have your info we can investigate your order and either send you an immediate refund or schedule a delivery.

Classificada 1 em 5 estrelas

Scam. Do not order.

Placed an order for a pair of 45lb plates on July 12, 2022. Item never shipped. Support lied when contacted. Money was never refunded.

12 de julho de 2022
Opinião espontânea
logótipo da Barbell Standard Inc

Resposta da Barbell Standard Inc

Jeffrey,

My apology for the late reply. I've made sure this order was refunded. Let me know if there's anything else I can do to help.

New ownership edit Feb 17, '23: Please reach out to us at 888 979 0382 if there is anything we can do to make this right.

Classificada 1 em 5 estrelas

Still nothing after months.

Absolutely horrible experience and customer service. I pre-ordered 2 pairs of 45 milled iron plates on July 12th. I understand that pre-orders can take a few weeks/months so I went into it knowing that I would be waiting a bit. Every month I emailed checking for an update, and was told that my order would be "delivered for certain" that month. After September ended, I have been repeatedly ignored via email and can't get in touch with anyone. I have tried to give them leniency, but after so many failed promises, I cannot and will not recommend them to anyone.

3 de novembro de 2022
Opinião espontânea
logótipo da Barbell Standard Inc

Resposta da Barbell Standard Inc

Hi Sean,

My apologies for the late reply. I've made sure your order was refunded. For now unfortunately we're out of stock on 45's, but we'll let you know the moment we get more.

Sincerely,

Michael

New ownership edit Feb 17, '23: Please reach out to us at 888 979 0382 if there is anything that we can make this right for you.

Classificada 5 em 5 estrelas

Good quality weights great customer service

Good quality weights. Great service. Thank you to Michael M. He was patient and responsive. One of my plates was lost in the FedEx system, Michael then immediately sent out another one and it was aldo lost in the FedEx system . Both times where at the Fedex Bloomington hub. ( not standards fault).
Anyways Standard barbell didn't have any plates at the time, then when they did Michael sent one right away.
Thank you again for the great customer service.

2 de novembro de 2022
Classificada 5 em 5 estrelas

I still have not received my entire…

I still have not received my entire order! Plus I have no updates on delivery date or refund! I finally received my refund Jared was extremely helpful! I appreciate the fact that they did not forget about me but made everything right!

22 de setembro de 2022
Classificada 5 em 5 estrelas

I was skeptical when I saw the price…

I was skeptical when I saw the price but I ordered 2 barbells and a few pairs of 10lb and 25lb plates. All packages were delivered within a week and all in great condition. I will definitely look to Barbell Standard when I’m ready to purchase some more.

22 de setembro de 2022

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