Customer services and Sales been very helpful. Just waiting to see the end product on 5th October. Should hopefully go well, they looked nice beds online, and the floor standing headboard looked ver... Ver mais
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Leia as opiniões dos outros
Easy ordering process, great bed and mattress. Communication lacked as I received no acknowledgement of my order only the receipt I paid. After 4 days I called them to check they had received my order... Ver mais
Delivery came after 2 weeks for 3 items, changed my mind on some of the delivered items. Hoping the customer service team will be able to resolve the issues as soon as possible. Happy with Zuba for re... Ver mais
Really great service. Can not fault this company at all. I ordered our bed on the 30/11/21 & it was delivered 11/12/21. A week earlier than advised. Received a call the day before delivery to advise... Ver mais
Informações sobre a empresa
Escrito pela empresa
Home of quality hand crafted Beds, Headboards and Bedroom Furniture. Choose from a wide range of products made within the UK
Informações de contacto
Annexxe 3A, Hickwell Mills, Hick Lane , WF17 5TD, Batley, Reino Unido
- sales@barclaybeds.com
- barclaybeds.com
3,8
Bom
128 opiniões
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Terrible experience with this company.
Terrible experience with this company.
I have never experienced such bad customer service. No contact number. After two months of complaining to social media platforms we were told that the social media pages are run by third party companies - which are giving wrong information. Absolutely avoid using this company at all costs. Quality is awful and every worse customer service. STEER CLEAR
13 de abril de 2021
Opinião espontânea
Sent the wrong bed
Sent the wrong bed. Missing parts. No contact phone number. Avoid. Joke of a company
6 de março de 2021
Opinião espontânea
Bed with no fixings!! Avoid
Received the bed head with no fixings still waiting a week later!!! They have no phone number nor do they respond to live chat!! Avoid Avoid
2 de março de 2021
Opinião espontânea
Poor quality and worse service
I bought a headboard, there were no linen swatches available so I went with what was visible on the website. It arrived and was not the mid grey I had ordered it was charcoal black. The headboard fabric was poor and ruched in places. They wouldn’t refund or exchange without me paying to return it and seemed to not accept any accountability, my emails returned as not delivered after the second time
25 de fevereiro de 2021
Opinião espontânea
Resposta da Barclay Beds
Thank you for taking time out to leave a review. We are sorry to hear that you feel this way. I can see from the audit trail you had advised the colour you chose was grey but you received "Black" - upon requesting images of this from us you had changed your message to you have received "Grey" but are not happy with this. Nevertheless our products are hand made to order. We do provide free swatches however these are based on availability which we update accordingly.
We are sorry that you feel that we failed you on this occasion.
Very happy with my purchase and the…
Very happy with my purchase and the service I received - highly recommend!
27 de novembro de 2020
Opinião espontânea
If i could give it 6 stars I would!!
I have bought a blanket box and a headboard from this company and I am absolutely delighted with them!
The quality is fantastic, I went for soft velvet on both items and the fabric is just gorgeous, the overall finish of both items is perfect as well.
It's a shame we don't have more beds we need headboards for, or I'd be back buying more!
The delivery was a little slow, but in these difficult times it was to be expected, but communication from the sellers was excellent.
Thankyou to all at Barclay Beds.
Very satisfied customer!
Take care & stay safe.
26 de agosto de 2020
Opinião espontânea
Excellent value for money
Ordered a padded ottoman blanket box from this company. It arrived on the day they said it would. It looks fantastic. Much better quality than I expected. Would definitely use this company again and would definitely recommend them to others.
17 de março de 2020
Opinião espontânea
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