BarkBox Opiniões 8560

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and chang... Ver mais

Classificada 5 em 5 estrelas

Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... Ver mais

Classificada 5 em 5 estrelas

BarkBox is such a fun monthly treat for our girls, and their customer service is amazing! We have been customers since 2018, and they have adjusted our plan several times as our dogs' toughness needs... Ver mais

Classificada 5 em 5 estrelas

We have been getting bark box for our dogs for almost 7 years. I’ve never had a bad experience with the products or the customer service. Absolutely the best company to deal with, they truly do care... Ver mais

Informações sobre a empresa

  1. Animais

Escrito pela empresa

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

9 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Terrible experience

Terrible experience. Provided a 1 time gift to someone and without ANY authorization and without any approval kept renewing and shopping out the gift.
NEVER have I had such a terrible experience. NEVER order from here. Unauthorized and will NOT refund me. Awful!!

18 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best customer service!

I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and changing our dogs toys to nylon only so hopefully that's can't be destroyed as easily. You can't ask for better customer service than that! If the toys don't work, we will stay with Bark Box for their amazing treats. Bagheera salivates every time he sees the bag.

20 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bark Box a miss for us three times in a row

I got three months of bark box for my 50 pound goldendoodle. none of the treats interested him, they were just regular treats nothing special. Toys were straight to landfill..my dog was not having any of them!

17 de abril de 2026
Opinião espontânea
logótipo da BarkBox

Resposta da BarkBox

Thank you for sharing your experience. We’re truly sorry to hear your dog didn’t enjoy the treats or toys. This isn’t the experience we aim for, and we’d like the opportunity to make it right. Our team will be reaching out via email to help further. Thank you for giving BARK a try.

Classificada 1 em 5 estrelas

I started a 6 month prepaid…

I started a 6 month prepaid subscription. My first box was full. A real box. 3 toys and 3 bags of toys. My dog didn't like the treats. But he is picky. 3 toys. He chewed through all 3. He is only 16 lbs! My 2nd box came as a plastic bag with 3 very small toys. A ball, a small rock and a 3" stuffed toy. $33.00! Hardly worth your time and certainly not worth the money.
I'm greatly disappointed. BTW, it was shipped on the 1st of April and delivered on the 16th!!
Unfortunately, I will not be renewing.

16 de abril de 2026
Opinião espontânea
logótipo da BarkBox

Resposta da BarkBox

Thank you for taking the time to share your feedback. We’re really sorry to hear that your recent boxes didn’t meet expectations, especially after such a strong first delivery. We understand how frustrating it must feel to receive items that didn’t match the value or durability you were hoping for, and the shipping delay only adds to that disappointment. Our Leadership team will be reaching out to you directly via email to look into this further and work toward a resolution that feels fair.

We appreciate you giving us a try and for bringing this to our attention.

Classificada 5 em 5 estrelas

Fun stuff!

Good delivery on some very entertaining dog toys and treats. I think it's more entertaining for me than my pups! I've been a BarkBox customer for years!

19 de março de 2026
Classificada 3 em 5 estrelas

Unable/unwilling to resolve shipping problems…

I've ordered Bark Dental Chews off and on, and right now I'm in off mode. I repeatedly received my subscription order with several of the chews broken. The company was excellent when it came to being willing to send no charge replacements, but the replacements were received also with several broken chews. The chews are designed to be used with dental paste, but when broken, they become useless for what they are designed to be used for. BarkBox was unable or unwilling to solve this shipping problem.

6 de abril de 2026
Opinião espontânea
logótipo da BarkBox

Resposta da BarkBox

Thank you for sharing your feedback. We sincerely apologize for the ongoing frustration with broken Bright Dental Chews. We understand how disappointing this has been, and this is not the experience we want for you or your dog.

Your feedback has been shared with our Fulfillment team as we work to prevent this from happening in the future. Our Leadership team will also be reaching out to you directly via email to assist further. We truly appreciate your patience and the time you’ve taken to share your experience.

Classificada 5 em 5 estrelas

Great box

He loves the nom stick. It's always a fun surprise to get the package every month. Zeke gets so excited for the toys and treats.

19 de março de 2026
Classificada 5 em 5 estrelas

I love Bark Box

I love Bark Box, they work with you, when A treat or toy is not bringing happiness to my dog. they work with you and keep tabs if all is alright with a new toy or treat to replace the other treat or toy that my dog did not like.

19 de março de 2026
Classificada 5 em 5 estrelas

We love the opportunity to switch up…

We love the opportunity to switch up what our pup needs or wants depending on the toys she is more focused on! Thank you for providing toys she loves. When we get the new Bark Box and set it on the counter she stares at it and whines until we put it on the floor for her to start opening!!!

19 de março de 2026
Classificada 5 em 5 estrelas

Lucy's favorite toys!

My dog absolutely loves getting new toys every month! She is so excited that she will go back and forth squeaking each one. Then she stops and will sit there whining at them for awhile, then back to squeaking them again.

19 de março de 2026
Classificada 5 em 5 estrelas

My dog always loves the toys

My dog always loves the toys, and (most of the time) loves the treats.. if there's ever a problem, BarkBox is quick to respond and fix. It's great to know that if there were a problem, they want to fix it and make it right..

19 de março de 2026

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