BarkBox Opiniões 8560

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and chang... Ver mais

Classificada 5 em 5 estrelas

Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... Ver mais

Classificada 5 em 5 estrelas

BarkBox is such a fun monthly treat for our girls, and their customer service is amazing! We have been customers since 2018, and they have adjusted our plan several times as our dogs' toughness needs... Ver mais

Classificada 5 em 5 estrelas

We have been getting bark box for our dogs for almost 7 years. I’ve never had a bad experience with the products or the customer service. Absolutely the best company to deal with, they truly do care... Ver mais

Informações sobre a empresa

  1. Animais

Escrito pela empresa

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

9 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Customer service is amazing

Customer service is amazing. I had emailed to say that the smell of one of the toys was very strong and threw me into a major migraine attack. Customer service was incredibly kind and said they would note that it happened & would not send me anything like it again. They even offered to send a replacement toy. Also, when asked to submit thoughts and reviews-they actually cared what I wrote about my dog, Lucy. When hearing that Lucy didn’t like a toy very much-they offered to send her one she liked instead! I don’t know of any other company that treats its customers so well. I wish other companies of all types would take notice and adopt this model of kindness and integrity.

19 de março de 2026
Classificada 5 em 5 estrelas

Favorite Day of the Month

My dogs absolutely love getting their bark box every month. They love seeing all the new toys. Our little Frenchie gets so excited, she'll try to open the box herself!

19 de março de 2026
Classificada 5 em 5 estrelas

We love BarkBox

We love BarkBox, the fact that you can specify which toys your dog prefers and they will pack your box/bag according to your preferences is amazing. I love that I can send videos of my dog getting her monthly bag and someone always responds!

19 de março de 2026
Classificada 5 em 5 estrelas

She loved them all

She loved them all, the winner though was the peas in a pod. Absolutely her favorite now, last favorite was purple mummy guy from Halloween theme bag.

19 de março de 2026
Classificada 5 em 5 estrelas

My dog loves Barkbox

My dog loves Barkbox! The variety of superchewer toys keeps her busy and content. The variety of options for the monthly box (toys and treats or just toys) is great to ensure my puppy gets what she needs.

19 de março de 2026
Classificada 5 em 5 estrelas

Puppy LOVIN'

My pups go crazy every month when the bark box goodies arrive. They know what it is immediately and lose their minds!!

19 de março de 2026
Classificada 5 em 5 estrelas

BarkBox has been a great fit!

BarkBox has been a great fit for our two boys. We get three soft toys, a special treat, and two bags of treats each month, and they love every bit of it. Their favorite part is the interaction — hiding treats inside the toys and using their puzzle toy keeps them busy, happy, and mentally engaged. It’s a fun surprise every month and always gets their tails wagging.

19 de março de 2026
Classificada 5 em 5 estrelas

We love getting our Bark Box every…

We love getting our Bark Box every month! It is always a big joy for everyone since our Ellie girl knows that it is a package for her and even tries to open it herself. Anytime there has ever been an issue Bark Box resolves it immediately. We have been getting it for three years now and look forward to many more!

19 de março de 2026
Classificada 5 em 5 estrelas

Happy dog

My dog absolutely loves bark box. He loves getting his package in the mail once a month and the excitement of opening it up and choosing a toy. It’s like Christmas every month. The toys are high-quality and he loves trying the different snacks and cheese sticks. It is definitely worth it to make him so happy

19 de março de 2026
Classificada 1 em 5 estrelas

Love the boxes hate tge deals and transpirtationThe boxes are great transporting them…

The boxes are great transporting them stinks asking about deliveries bored we recieve rhe wrong I love them boxes so I disregard the glitches but lately it stinks.

19 de março de 2026
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Resposta da BarkBox

Thank you for sharing your feedback. We’re glad to hear you love the boxes, but we’re sorry to hear about the delivery issues and any items that weren’t right. Our Leadership team will be reaching out via email to help make things right and ensure your experience improves. We truly appreciate your patience and for being a valued member of the pack.

Classificada 5 em 5 estrelas

BARKBOX ROCKS!!

Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the delicious wholesome treats are just an added bonus! The always imidiate compassionate customer is exceptional. Prices are more than fair... never have to buy treats elsewhere and never run out of the toughest toys available. Also... I have a lot of fun myself with the changing monthly themes! ❤️

19 de março de 2026
Classificada 5 em 5 estrelas

They listen and read all email and…

They listen and read all email and respond to you right away.
When I have had any issues, they have contacted me to ask how to fix it. When I had an item that was too small, so I was afraid my dog could choke on it, they sent a different toy and helped me to reset to large dog instead of medium dog.
A great company that listens!

19 de março de 2026

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