Baybyy Opiniões 84

TrustScore: 2.5 em 5

2,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Terrible customer service ! Avoid this company ! I ordered a dress that I’d seen on Facebook a few times, so decided to try it. The fabric quality is poor, it’s extremely over sized and I’ve emailed... Ver mais

Classificada 3 em 5 estrelas

Didn’t expect the cuffs to have no rough threads at all, so I ended up wearing it straight out the bag and never reached for my old cardigan again.

Classificada 3 em 5 estrelas

They work to an extent: only cope with small leakages and become smelly by the end of the day. Also water doesn’t wick away very quickly so pants can feel wet. Reverted to using moderate absorbency's... Ver mais

Classificada 5 em 5 estrelas

Bought a bag which I loved. Unfortunately the strap started tearing. I got a reply quickly with a friendly representative from customer service. A new bag was shipped promptly. Very happy with my expe... Ver mais


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

84 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Terrible customer service

Terrible customer service ! Avoid this company !
I ordered a dress that I’d seen on Facebook a few times, so decided to try it. The fabric quality is poor, it’s extremely over sized and I’ve emailed twice now to request a return address (as per their website returns policy), but I’m still being ignored ! I can almost write the next part …. I’ll be too late to return !

1 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered a dress I had had my eye on for…

Ordered a dress I had had my eye on for ages thought I’d take the plunge. Took a while to come but when it did hated the material and was dragging on the floor. Tried to arrange return and refund but was persuaded to not return as would be costly in the end they offered me £18 (dress was £26 with £3 delivery) I have begrudgingly agreed but now I wait to see if I get any money. Avoid don’t buy especially if it’s not right

24 de maio de 2026
Opinião espontânea
logótipo da Baybyy

Resposta da Baybyy

Dear Customer, thank you very much for your valuable feedback.
We are deeply sorry to hear that you are dissatisfied with the quality of the product you purchased. It is our responsibility to ensure that every product meets our quality standards, and clearly, on this occasion, we have failed to meet your expectations. We fully understand your disappointment and take your shopping experience very seriously.
Please send details of the specific issue and the relevant order information to our customer service email address: service@baybyy.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a satisfactory resolution.
We would like to offer our sincere apologies once again for this unpleasant shopping experience, and thank you for your trust and patience. We look forward to the opportunity to provide you with a better service in the future.

Classificada 1 em 5 estrelas

Want to return an item

Want to return an item. Told address abroad so will be expensive. Offered half price.
All I want is a return address and my money back…..

8 de abril de 2026
Opinião espontânea
logótipo da Baybyy

Resposta da Baybyy

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@baybyy.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Classificada 1 em 5 estrelas

Ordered toe nail clipper sent 10-98…

Ordered toe nail clipper sent 10-98 ...have received nothing. Complete scammers ....

27 de março de 2026
Opinião espontânea
logótipo da Baybyy

Resposta da Baybyy

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@baybyy.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Classificada 1 em 5 estrelas

Warning

Warning! Do not buy from this company! They are a scam company. They sell faulty products and refuse to refund you. I have sent numerous emails and they still will not refund me.
Baybyy do not comment on this post asking me to contact you, there is ZERO point as you have ignored me countless times. I will never order from you again.

25 de março de 2026
Opinião espontânea
logótipo da Baybyy

Resposta da Baybyy

Dear Customer,
We are truly sorry for the terrible experience and deep disappointment you have suffered. We fully understand your frustration and regret all the inconvenience this has caused you.
We sincerely value every customer's experience and take your feedback very seriously. If you are willing to give us a chance, please kindly check and send your valid order information, and our dedicated team will prioritize handling your issue properly. Thank you.

Classificada 1 em 5 estrelas

Item had hole in leg

3 de dezembro de 2025
Opinião espontânea
logótipo da Baybyy

Resposta da Baybyy

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@baybyy.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Classificada 4 em 5 estrelas

Lovely item

Quick delivery. Good communication.
Lovely item, i just ordered the wrong size, i would certainly order a smaller size next time.

12 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Product is aweful

Product is aweful. Not the correct colour at all. Very cheap

3 de dezembro de 2025
Opinião espontânea
logótipo da Baybyy

Resposta da Baybyy

Dear valued customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we completely understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We take responsibility for every product. Please send your detailed information to our customer service email address: service@baybyy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us an opportunity to make amends. Thank you very much.

Classificada 1 em 5 estrelas

This site is a scam

This site is a scam, do not order.
Item not delivered following it being ordered on 28th September.
Phone number not connectable and they have failed to respond to my emails.
Will be reporting it as a fraudulent site

1 de dezembro de 2025
Opinião espontânea
logótipo da Baybyy

Resposta da Baybyy

Dear Customer, thank you so much for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@baybyy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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