Terrible customer service ! Avoid this company ! I ordered a dress that I’d seen on Facebook a few times, so decided to try it. The fabric quality is poor, it’s extremely over sized and I’ve emailed... Ver mais
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Leia as opiniões dos outros
Didn’t expect the cuffs to have no rough threads at all, so I ended up wearing it straight out the bag and never reached for my old cardigan again.
They work to an extent: only cope with small leakages and become smelly by the end of the day. Also water doesn’t wick away very quickly so pants can feel wet. Reverted to using moderate absorbency's... Ver mais
Bought a bag which I loved. Unfortunately the strap started tearing. I got a reply quickly with a friendly representative from customer service. A new bag was shipped promptly. Very happy with my expe... Ver mais
2,6
Mau
84 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I ordered car polish from this company…
I ordered car polish from this company Ref.. ad on facebook..
Order confirmed almost as quick as money took from my account, notified that evri was waiting for then had collected the item, only to be informed 1 week later the shipment was still somewhere other than UK. Tracking details, numbers DONT work.
I believe this is a scam..am starting process of chargeback... BEWARE
3 de outubro de 2025
Opinião espontânea
Resposta da Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
It's a scam i ordered the Peter thomas…
It's a scam i ordered the Peter thomas eye cream waited 2 weeks for it and its fake wasnt branded as Peter thomas and didn't work total rip off
13 de outubro de 2025
Opinião espontânea
Resposta da Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
What a scam
I decided to give this company a try and ordered car polish. What a waste of time and money. I still haven't received my order two weeks later l, having had to pay for delivery. My advice...buy it from Amazon or the high street, it will be much quicker and cheaper. I will not be buying from this company, or any other Facebook online trader, again. Awful service.
12 de outubro de 2025
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Resposta da Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
order never arrived
order never arrived? EVRI lost it??
company not interested? I was told to contact post office? they don't have anything to do with EVRI
29 de agosto de 2025
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Resposta da Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address service@baybyy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Excellent service and lovely coat
Excellent service and lovely coat
No problems all good
24 de setembro de 2025
Opinião espontânea
Good company
Had a query regarding my purchase, it was dealt with very quickly. Good customer service. Would use again.
19 de setembro de 2025
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The charger is good ,but it doesn’t…
The charger is good ,but it doesn’t charge very fast ,it takes the whole of the charge and then you have to put it back on to charge it up again ?
25 de setembro de 2025
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service review
Good quality product .After being tracked for receipt of goods I emailed the company who informed me that they had contacted EVRI and could I wait a week .The product arrived the next day .
27 de setembro de 2025
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Ordered 2 clip lights with buy 2 get 1…
Ordered 2 clip lights with buy 2 get 1 free only received 2 and about half the size of ones shown another scam company.
1 de setembro de 2025
Opinião espontânea
Resposta da Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Bought 2 dresses…the material is…
Bought 2 dresses…the material is horrendous cheap ie don’t stand near a naked flame! They are now giving me the run around trying to get a shipping label to return. Do not buy from this company!
13 de agosto de 2025
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Resposta da Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Lovely romper online, terrible quality
Looked like Lovely romper on website, great ad said its cotton. Now received weeks later it’s polyester and super cheap. DO NOT USE. Refund customer service loop so you will never get a refund. Always check here before using random site. Should have known better
30 de julho de 2025
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Resposta da Baybyy
Dear Customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We have a comprehensive return and refund policy, and we take full responsibility for every product. Please send your detailed information to our customer service email address service@baybyy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us the opportunity to make it right.
Do not order anything from this company
Do not order anything from this company
You are bombarded with emails and there us nowhere on the emails or website where you can unsubscribe
Despite numerous emails to service and support they still do not unsubscribe you when requested to
Very unhappy customer
30 de julho de 2025
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Resposta da Baybyy
Dear customer, thank you for your feedback.
We understand how you feel. You may not have contacted the correct email address for our store, which may have caused a delay in resolving the issue. You can contact our customer service team to ask how to unsubscribe from emails. We assure you that we will prioritize resolving the issue from the customer's perspective. Please send the specific details to our customer service email address: service@baybyy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make it right.
AVOID LIKE THE PLAGUE!!
Purchased 2 all in one shorts suits,when they came very large on top compared to bottom half so decided to return,that's where the problem starts!!,no phone number for customer service and no replies to emails.i am now stuck with them and down £30. NEVER AGAIN will I purchase from any company who advertised on FACEBOOK.
28 de julho de 2025
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Resposta da Baybyy
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@baybyy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
False advertising, do not get what ordered!
Wish I’d read these reviews before ordering! Bought 2 of the “ice cold” fans, when they arrived they are not as the advertised picture, only had the different strength fan part not the a/c function as advertised. E-mailed to ask why the false advertising to be told sorry I am disappointed and a code for 20% off another product!
25 de julho de 2025
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Resposta da Baybyy
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Cheap dresses, poor material and very poorly made
I made the mistake of buying two dresses which looked absolutely lovely on the models on line. But obviously not made of the same material as the models were wearing. Both dresses are made of the thinnest nylon material known to man and both are extremely poorly made. I would never buy again from this company.
12 de julho de 2025
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Resposta da Baybyy
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
If I could give less than one star then…
If I could give less than one star then I would. Absolutely shocking. A dress that looked like cheesecloth or linen turned out to be nothing more than a nylon overall. Absolutely shocking. Do yourselves a favour . Don’t buy from this site. Daylight robbery.
16 de julho de 2025
Opinião espontânea
Resposta da Baybyy
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
AVOID AVOID AVOID
AVOID AVOID AVOID - do not buy from here! you have been warned! They send you sub standard garments absolutely nothing like what was advertised!
Customer Service is appalling when you ask for a refund!
6 de junho de 2025
Opinião espontânea
Resposta da Baybyy
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
DO NOT USE
DO NOT USE. I emailed regarding a return/exchange. Emailed to get a return address over a week now and no response. Shame as i saw lots more i wanted to buy. BEWARE no customer service
6 de julho de 2025
Opinião espontânea
Resposta da Baybyy
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store via the correct email address, which may have delayed resolving your issue. We assure you that we prioritize our customers' perspectives when resolving your issue. Please contact our customer service email address at service@baybyy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
Striped dress with pockets
Bought what I thought was a linen look dress instead I got an oversized men’s cotton shirt that I will not wear and going by other reviews there’s no point in requesting a refund I think this company uses several different names
8 de julho de 2025
Opinião espontânea
Resposta da Baybyy
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
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