Customer service was first class unfortunately I had ordered the wrong size BBQ cover and Karl made the return and exchange painless. He kept me informed of the progress of the return and the delivery... Ver mais
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Leia as opiniões dos outros
BBQ Model Jupiter absolutely brilliant. Delivered on a pallet it was perfectly packed. Assembly and supporting instructions excellent. Such a pleasure to eventually switch on and go for our first BBQ.... Ver mais
The item was delivered promptly in a sound sealed box. No damage was apparent on the box and all the items on the instruction sheet were contained therein. Altogether a good, responsive service. BBQ... Ver mais
Amazing service, I hadn’t quiet put the bbq together correctly so I emailed what I had done wrong, they got back to me within an hour and had the manufacturer response within a couple of hours Could... Ver mais
Informações sobre a empresa
Escrito pela empresa
The BBQ Outlet sells Barbecues. Online retailer of Outback BBQs, premium covers and spare parts.
Informações de contacto
Unit 3 Maidenhead Ent Centre, Cordwallis Street, SL6 7BE, MAIDENHEAD, Reino Unido
- 08006344484
- orders@bbqoutlet.co.uk
- bbqoutlet.co.uk
Pede aos clientes que escrevam opiniões
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Good online shop but not delivered on…
Good online shop but not delivered on the day it was expected. Still waiting for delivery

Resposta da BBQOutlet.co.uk
Fast and efficient service
Fast and efficient service
We love the bbq can’t wsit to use the rotisserie
Item arrived on time and in good…
Item arrived on time and in good condition. Pleased with the barbecue but took time to follow the somewhat vague instructions.
Received very quickly.
great cover for the price quick delivery
Forget to dispatch the BBQ ,even though…
Forget to dispatch the BBQ ,even though we paid for a extact day. Only when we called to question the delivery did they realise it hadn't been dispatched.
We also purchased a rotisserie which we were informed after payment it wasn't in stock , but would be dispatched within 3 days , 3 weeks later I requested a refund.
Overall the Bbq is a good product customer service is very poor.

Resposta da BBQOutlet.co.uk
Excellent quality
Good unit let down with instructions
Good unit and well made, unfortunately the instructions aren't that great,some components are incorrectly marked. The use of the correct spanners are needed as adjustable spanner doesn't fit in where needed, so 8mm, 10mm and 17mm are required and a long shafted Philips/crosshead screwdriver is a must... Take care not to over tighten screws as adjustments maybe needed 👍
Arrived on Time
BBQ arrived on time and with no P&P charge. Haven't tried it out yet.
The BBq was delivered on time and looks…
The BBq was delivered on time and looks great but was not as described on the web site, wanted a griddle but it's not on the 2019 model but was described as such hense only 4 stars.
Good service and the product is as…
Good service and the product is as described.
I am a lover of Outback
I am a lover of Outback, great products at a reasonable price
Service & cost was good
Service & cost was good - but still in box on way its way to Portugal so cannot comment on buildability or usage - since built & using BBQ & ITS EXCELLENT
They had what I wanted
They had what I wanted, delivered it quickly at a good prive. Very pleased thank you.
This is a good quality product
This is a good quality product, others I have had were so light. This product I’d made of heVy material.
Great product
Great product, excellent value, delivered ahead of time.
What's not to like?
Quick delivery,
Excellent service kept me informed…
Excellent service kept me informed regarding the delay and delivered on the day stated. Would recommend and use again
the cover is a perfect fit
the cover is a perfect fit, great service
I’ve had mine for a year so good I’ve…
I’ve had mine for a year so good I’ve just bought my son one, I would recommend this company to anyone looking to buy a bbq
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