B.Different Clothing Opiniões 

Resposta da B.Different Clothing

Actualizada a 29/09/2026

Hi John,

We respect your decision not to shop with us again. For anyone reading, here is the full story behind this review.

John first posted this review in February, right after his first order, a T-shirt. He gave us 3 stars, writing that he loved the design and creativity of our clothing but that 50 USD for one T-shirt wasn't worth it. That 50 USD actually included the shirt, shipping, shipping protection and US sales tax. Our T-shirt prices are listed on bdifferent.clothing for anyone to check.

Despite that, John placed three more orders. In March he ordered a pair of joggers. When they didn't fit, we offered him 50% off a new pair in a different size and let him keep the original pair, which he gladly accepted. After that order was delivered in April, John emailed us to say we were "one of the best companies out there." In June, he ordered another T-shirt. In September, seven months later, he lowered his rating to 1 star, and after we replied, he rewrote the review text as well.

On our return policy: For orders outside the EU, we don't offer returns or exchanges for sizing or change of mind, as clearly stated in our policy, and we encourage customers to check the size guide on each product page before ordering. Any item that arrives faulty, damaged or incorrect and is reported within 14 days is replaced free of charge. EU customers also have the standard 14-day right of withdrawal under EU law. In John's case, even though size exchanges aren't covered by our policy, we still made sure he got the size he wanted at half price and kept the first pair as well, which he was very happy about.

On quality: our T-shirts are made from ring-spun combed cotton, and all our clothing is made to a premium standard that we stand behind. We'll let John's four orders and all the other reviews that we have speak to that.

Thank you for your four orders, John. We wish you well.

B.Different Clothing

Resposta da B.Different Clothing

27/10/2025

Hi Chance,

We’re sorry if the split shipment caught you by surprise — we completely understand that it can be confusing when an order arrives in two separate packages.

Just to clarify a few key points for transparency:

- Our shipping policy states that delivery times begin once the order leaves the warehouse, and fulfillment can take a few business days before that.

- As noted in our policy, we have multiple fulfillment centers worldwide and always ship from the closest location whenever possible. In your case, one of the shirts was only available in Europe, which is why your order arrived in two parcels.

- Occasionally, if an item ships from a different continent, delivery may take a few extra days due to distance and customs checks — as noted in our policy.

- The first package also included a packing slip informing you that the second item was on its way.

You can read our full shipping policy here:
https://bdifferent.clothing/policies/shipping-policy

When you reached out, our support team responded quickly and shared all available information. That’s why it was disappointing to see a 1-star review, especially since everything was handled and communicated clearly from our side.

We also followed up multiple times afterward, but unfortunately did not receive a reply.

If you would like to continue the conversation or need any further assistance, simply reply to our email.

B.Different Clothing