Absolutely unacceptable. I purchased this dryer, which developed a fault. The replacement unit sent was also faulty. Despite my clear statutory rights under the Consumer Rights Act 2015, customer ser... Ver mais
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Absolutely unacceptable. I purchased this dryer, which developed a fault. The replacement unit sent was also faulty. Despite my clear statutory rights under the Consumer Rights Act 2015, customer ser... Ver mais
A empresa respondeu
Purchased wide plate white sparkle glamshine straighteners. I Was NOT disappointed, actually using 30° lower than my previous ones (well known brand). Hair still straight 2/3 days later . Previously... Ver mais
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Purchased the glam light professional hairdryer for personal use being hairdryer myself in December 2024. Love the hairdryer. Light weight , easy to use . Had a little problem with the nozzle by Apri... Ver mais
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Ordered cordless hair curler from Beautaholics, arrived quickly. Have tried so many different products expectations low . Easy to use once I’d worked out plug which is a moveable pin, it gave me the m... Ver mais
A empresa respondeu
Beautaholics is a family-run UK business based in Tyne & Wear, specialising in premium-quality hair and beauty tools that deliver salon-worthy results at home. Our mission is simple: to make professional styling and skincare tools more affordable and accessible, without compromising on performance or design. Whether you're searching for a lightweight yet powerful hair dryer, wide plate straighteners, rotating hair curlers, or cutting-edge LED facial rejuvenation devices, you’ll find them in our growing range. We pride ourselves on offering products that rival leading beauty brands—but at a price point that suits everyday budgets. All orders are despatched directly from the UK with fast, tracked 2–3 day delivery, plus Express and Next Day shipping options available at checkout. Our customer support team is UK-based and always happy to help with any questions before or after purchase. At Beautaholics, we’re passionate about helping our customers feel confident, refreshed, and effortlessly styled—every day. Whether you're a first-time visitor or a loyal returning shopper, we’re here to deliver exceptional quality and trusted service every step of the way.
11 Halidon Road, SR2 9JW, Sunderland, Reino Unido
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So far so good! Impressed to date with process from order to delivery, speedy delivery within a couple of days! Only been using a couple of days, so early days, product packaging excellent, simple straight forward instructions. A little noisy on vibration mode, but hopefully will get used to it. Hoping to see a “new me” in a week or so! 🤞🤞
I am loving my latest purchase from Beautaholics. GloLift eyez is very easy to use and after two weeks, there is a difference already. Beautaholics are there for you in every which way if you have any questions. Very satisfied customer. Thank you.
Absolutely unacceptable. I purchased this dryer, which developed a fault. The replacement unit sent was also faulty. Despite my clear statutory rights under the Consumer Rights Act 2015, customer service refused a refund and insisted I accept yet another replacement.
This has wasted a huge amount of my time, effort, and money. Repeated failure of the product, combined with poor customer service, makes this a product I cannot recommend under any circumstances.

Resposta da Beautaholics
I found the customer service responded quickly to my queries regarding the product.
The website was easy to use and the delivery time good.

Resposta da Beautaholics
This is the first time I have used your company and I must admit it was very very good . From order to delivery quick and easy . I would certainly recommend you to people .

Resposta da Beautaholics
Item was returned over 10 days ago, confirmed as received back, no refund ive emailed no reply, disappointed

Resposta da Beautaholics
Very responsive, quick delivery and kept updated at all times. Easy process

Resposta da Beautaholics
Royal Mail delivery was late but not fault of Beautaholics. The hair dryer was excellent, easy to use, lightweight and just what was wanted. Highly recommended

Resposta da Beautaholics
Fast delivery. Lovely package. I'm a hairdresser & needed a lighter hairdryer as shoulders are suffering. This is half the weight of my other dryer. At first I thought, this feels weird but now getting used to it. Noise is quieter on soft setting but noisier on high power which I was hoping would be a bit quieter. But overall I love it.

Resposta da Beautaholics
I needed a very light hairdryer so googled 'light hairdryer' and this company was one of the results. I ordered the hairdryer as it weighs only 380 grams. Delivery was very quick (even though there was bank holiday in between) and although I haven't yet used the hairdryer, I have tested it and it is so light! Hopefully no more shaking wrists due to the weight 😅

Resposta da Beautaholics
Amazing customer service. I had a small issue with my purchase and it was resolved immediately with professionalism and understanding. Great company to buy from

Resposta da Beautaholics
The hairdryer matches the website's description perfectly. I'm very satisfied with this excellent buy.

Resposta da Beautaholics
I have MS and wanted a light weight hairdryer but I was concerned it wouldn’t be powerful enough but I am very impressed at the Glamlight ultra. I didn’t need to worry. It’s powerful and very lightweight so drying my hair is now so much easier. It looks great as well

Resposta da Beautaholics
I ordered the Glo-Lift Red LED Glasses a couple of months ago. Gradually, over a few weeks, the right hand side of the glasses didn’t seem effective, however.. I put this down to maybe not having enough Serum? Then…. I turned them on and they had broken down completely. The red light was on but there was no ‘tingle’ effect at all. I politely emailed Customer Services to advise them but after 2 days of not hearing I re-sent the email. These were an expensive piece of kit and mine was stuck on my unit doing nothing! They emailed back to the second email to say that I’m ‘clogging’ the system up by re-sending? And basically saying to ring Customer Services or just wait?! So they can send an email asking me not to email when that email could of answered my query anyway? Bizarre? Anyway I’m waiting patiently Beautaholics? Thing is. If this was an order they would of been more interested.

Resposta da Beautaholics
Recieved order timely however 2 items were missing. I contacted customer service, who responded swiftly asking for clarification of the postage weight/ packaging. They replied instantly agreeing the 2 items were mistakenly not delivered and they would be with me in 24 hours. Superb speedy customer service.
Lightweight hairdryer purchased is of a high standard and great value for money.

Resposta da Beautaholics
Excellent service, was kept informed by email regarding delivery ( very quick ). Will definitely order again.

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Wow what can i say ...ive just upgraded my prevouis hairdyer from glamlight pro to the black glam pro.. and i love it ..it gave hair full volume and style stayed in all evening without added holding products ..and there customer service is the best .. if i could give more stars i would ..

Resposta da Beautaholics

Resposta da Beautaholics
My hair is thick and I was reluctant at first because not even a Dyson hair dryer can do it nicely but OMG I was so wrong! Your Beautaholics hairdryer is so light and not only does it dry my hair it makes it soo soft!!

Resposta da Beautaholics
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