Because Market Opiniões 71

TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My wife has dementia and needs protective underwear. I have tried a half dozen brands and found Because Overnight protective underwear to be the most relievable disposal underwear. My wife has used... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

This company is absolutely the most dishonest I have ever dealt with. They changed their product, at first they claimed it was supply issues. I was told that they had gotten back their product that re... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I placed an order and quickly realized I had account credit available, so I submitted a cancellation request the same day (March 28) before the order shipped. I received an automated response s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My husband has had great success with the men's maximum overnight underwear with the maximum booster pad added inside. He can sleep through most of the night and not worry about leaking. He has been s... Ver mais

Informações sobre a empresa

Informação fornecida por diversas fontes externas

Quality incontinence products at a fraction of the cost, shipped discreetly to your doorstep each month.


Informações de contacto

  • Middlefield Road 2694, 94063, Redwood City, Estados Unidos da América

  • becausemarket.com

2,7

Mau

TrustScore: 2.5 em 5

71 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 8% das suas opiniões negativas

Geralmente responde dentro de um mês

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Classificada 5 em 5 estrelas

Because Overnight underwear is the best.

My wife has dementia and needs protective underwear. I have tried a half dozen brands and found Because Overnight protective underwear to be the most relievable disposal underwear.
My wife has used over 50 of this brand and only had one leak. All other brands had multiple leaks, some on the same day.

9 de abril de 2026
Opinião espontânea
logótipo da Because Market

Resposta da Because Market

Thank you for your kind words. We are so glad to hear that our Overnight underwear is providing the reliability you and your wife need. It is an honor to support you both.

Best,
The Because Market Team

Classificada 1 em 5 estrelas

Don’t trust them

This company is absolutely the most dishonest I have ever dealt with. They changed their product, at first they claimed it was supply issues. I was told that they had gotten back their product that really worked, but they lied. Their product now is worthless. They claim to have fixed the supply issues, and still sell the inferior product. I do not believe any of the reviews I’ve read, because they are obviously fake.

5 de abril de 2026
Opinião espontânea
logótipo da Because Market

Resposta da Because Market

Thank you for sharing your feedback with us. We sincerely apologize for the frustration caused by the changes to our product and any confusion regarding our supply.

We want to make this right, so we have issued a full refund for your last two purchased orders.

We appreciate your patience and the opportunity to address your concerns. If we can help further, please contact us. Call us at 1-855-318-5850 or email us at help@becausemarket.com.

Best regards,
The Because Market Team

Classificada 1 em 5 estrelas

I placed an order and quickly realized…

I placed an order and quickly realized I had account credit available, so I submitted a cancellation request the same day (March 28) before the order shipped.

I received an automated response stating I would hear back within 24 hours, but no one followed up before both orders were shipped the next morning. I reached out again explaining the situation and timeline, but did not receive a response.

As a result, I ended up with a duplicate order that could have easily been avoided with timely customer support.

The product may be fine, but the lack of responsiveness and inability to resolve a simple issue has made me hesitant to order again.

28 de março de 2026
Opinião espontânea
logótipo da Because Market

Resposta da Because Market

Hi Robyn,

Thank you for bringing this to our attention. Please accept our sincerest apologies for the lack of responsiveness regarding your cancellation request. We aim to honor all requests before shipping, and it is clear we missed the mark in providing you with a timely follow-up, leading to an unnecessary duplicate order.

We would love the opportunity to make this right. Please give us a call at 855-318-5318 (Monday - Friday: 9AM - 6PM EST) so we can immediately assist you with a refund or return for the extra shipment. We value your support and hope to regain your trust.

Classificada 1 em 5 estrelas

Terrible product

Terrible product. Especially for sensitive skin. Customer service is not timely and does not seem to care for their customers. Would not recommend.

24 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Too much

I bought the startup kit. After that I bought 2 packs, not cheap. Then I unsubdscribed. Then my card was chard 65$for another 2 packages, Wrong Size. What a mess.not happy. V/r Kimetha hayson

12 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The products are terrible and they…

The products are terrible and they grossly misrepresent payments and shipping information. I had cancelled an order and despite that, shipped the order to me and charged me. And of course, nobody is getting back to me.

26 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best adult protection

Best adult protection! Where have you been all my incontinent life. Awesome product for the adults with this issue. Need to try Because since it’s the only one with true protection !🥰

25 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Decent Incontinence Supplies Supplier

I've been a customer since the company began and I've tried most of their products. The maximum absorbency booster pads are excellent for pull-ups and diaper use. Using them extends the incontinence product, which saves money. Unfortunately, the pricing is a bit expensive for the items I use most, and price increases seem regular, which is unfortunate.
Overall, I would still recommend the company and its products for incontinence needs,

22 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The products are great

The products are great, but if you want to change anything you have to call them. Can’t do anything on line. You build up points but they don’t apply to subscription orders, so again you have to call

22 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Love these profucts

I love the overnight women's Pads they are soft against the skin and don't chafe yet offer up to 3 Cups protection like advertised. The best product I have ever tried that I like. Delivery is always quick and customer service great

22 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Success

My husband has had great success with the men's maximum overnight underwear with the maximum booster pad added inside. He can sleep through most of the night and not worry about leaking. He has been satisfied with the monthly delivery and have not had any issues with their service. Thanks, Because!

21 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

ONLY POSITIVE

I have experienced only positive interactions with Because. The product has been as advertised. I received help in adjusting my subscription. I continue to use the product because it works for me.

21 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great product

My Because women’s underwear has worked very well for me. The feminine fit is snug in all the right places. The look and feel does not embarrass me in public places.

14 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Liars and thieves...still have…

Liars and thieves...still have yesterday to receive my refund for returned item. Almost a month. They trick you into free sample, then next thing you know, you're subscribed. And even though its in the small print, you receive no email confirmation of order on any details of this hidden subscription. I returned a month ago. No refund. I email CS, they reply they got my request and will get back to me in 24 hrs. They get back in 25 hrs, now say need 48 more hours to escalate.

16 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

"FREE sample" maybe not really free

On 9/19/25 I ordered a FREE sample of Because feminine products. On 10/6/25 "Because Market" took $60.92 from my bank card account, Unauthorized. I never subscribed and I never placed an order. I sent an email to the company and alerted my credit card issuer. I called the company -- "Because Market" absolutely refuses to refund my money. I spent much time on the phone arguing that I did NOT subscribe to their service, nor was I informed of any 14-day window. "Because Market" took advantage of me and helped themselves to my funds simply because they had my credit card number. I call this Fraud. My money should be refunded, and this company must stop taking advantage by abusing our financial information. BE WARY OF THIS SCAM!!

6 de outubro de 2025
Opinião espontânea

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