Bed Choice Opiniões 

I got so stressed out and spent hours and hours a day for weeks looking for a bed company looking at reviews on all platforms and just didn't feel comfortable I had 2 companys with it in my basket for weeks I finally took the plunge and got it from bed choices as there reviews was the best still didn't feel comfortable though done it on clearpay and still wasnt 100% I AM SOOO GLAD I WENT WITH BED CHOICE it was easy to use the website so got the small double ARIZONA solid base ottoman bed in grey with a 60 inch head board and the HOUSTON matress for my daughters new bedroom I got a email straight away then got another email confirming it again, then I had 6 phone calls over a few days to check all the info was correct and to confirm the day of delievery day and time. So I felt so much better getting the phone calls. The person(s) I spoke to every time was friendly n polite, the day it was getting delivered they turnt up in the 1st hour of my time slot the delievery guys were great, they were polite,helpful and funny. I got the bed put up a day later as the bedroom wasn't quite finished, n was still assembling other new furniture for her room it took about 10/15 mins to put up. wen we got to attaching the gas struts they just wouldn't go down, I called bed choices explained what was happening and sent a video, within 1 day new struts arrived. But still couldn't get the bed to go down, I had a video call with someone which again was a lovely bloke he was very helpful and helped us over a video call And the bed went down. The Bed is absolutely beautiful and the mattress is lovely and thick with aloe vera. Its so comfy I am so glad I went with my gut and went with bed choices from the start to finish was so easy everyone i spoke to was lovely friendly helpful polite understanding. The beds. are beautiful, so much so that I will be getting a king size for my room next so happy if I could give 10 stars I would 🌟 🌟🌟🌟🌟🌟🌟🌟 (will also put video on there site and pictures really wish u could put pictures on here. ❤️❤️

Beds and choice Ireland send me this link to put my purchase on my bed took 330 off me and now I’m blocked and can’t see any link
Rejected the first time worked the second time now I’m at home with no bed

Excellent service. Bed was delivered so quickly. They made so much effort to ring and double check size and colour and inform me about delivery. Two delivery guys were amazing. Great service. Over the moon.

Honest reviewer here - I’m in love with this bed. I wasn’t sure what the quality would be like as there weren’t many photos on the reviews. I ordered through Debenhams, and there weren’t any reviews at all on there. I was reluctant, but purchased this and am delighted!!

No issues with delivery, on time, good communication.

It doesn’t come with instructions, instead there are like little videos on the website and tbh they’re more useful to me. Really happy would recommend anyone to buy. Thanks so much !!!!

Service has been great, bed is absolutely stunning and great quality. Would definitely recommend this company!

Where do we start with this joke of a company.
Ordered a bed through Debenhams to then get a phone call off these to tell us they would deliver our bed on. Wednesday 13th
Wednesday cones gets another phone call to say it would be Friday.Friday cones no bed we phone them to tell us no no Sunday
Sunday comes bed arrives and dumped on the doorstep at 4.30
Upon opening the bed the bottom of the bed had 2 black marks 2 of the screws were broke the bed didn’t line up properly
Phoned to tell them of the condition of the bed to be told well I can’t see down a phone can I
Was told they would phone to arrange compensation
Needles to say still waiting
Poor communication poor customer service poor quality
Pictures there to prove everything

I cannot recommend this company enough. I called them explaining how another company had let us down and if I was to place an order would it be delivered in time and from that first phone call nothing was to much trouble they absolutely excelled themselves the quality of the frame and mattress is excellent and the communication has been first class. Thank you so so much. Fantastic Company

Great communication from start to finish and the bed was exactly how it was described! Will be recommending to family & friends.

Highly recommend this company we ordered our king size ottoman divan with extended headboard and everything was exactly as it was advertised delivered on time and delivery driver was polite and helpful

Great communication with seller. Beautiful bed
Delivered and built by the team. Thank you xxx

I purchased the Kensington King size cream velvet bed, I asked for the headboard to be 90” and for the Paris bed thicker sides to be added on to the order, this was confirmed over the phone and delivery was arranged for Tuesday 6/5/25, I waited until 1pm before I called them to see if I could get a time on delivery at this point I was told delivery had been arranged for Thursday 8/5/25, I explained this date was not possible as I wouldn’t be home, so delivery was arranged for Wednesday 7/5/25 between 9 & 12. I got a phone call at 10am on Wednesday 7/5/25 to tell me the headboard and side panels had not been ordered and they could deliver the whole bed on Thursday 8/5/25, I explained I now have no bed, so I was told they could deliver the divan base on Wednesday 7/5/25 and the rest on Thursday 8/5/25 which I agreed to, when the delivery arrived the gentleman was on his own delivering a king size bed and needed help to get the bed in the house. After the base was delivered I then received a phone call to say the rest of the bed couldn’t be delivered until Saturday 10/5/25 or Tuesday 13/5/25, as I wouldn’t be home again on the Saturday I have had to opt for the Tuesday 13/5/25 delivery. I then had to message again to confirm if my delivery would be arriving Tuesday 13/5/25 and was told delivery would be between 6 & 9 PM. Delivery finally came at 10.30pm which I feel is absolutely shocking and far too late for deliveries but he kept to his word regarding the delivering that day even though it was late at night and I desperately wanted the delivery completed. The bed didn’t come with instructions, however it was a simple slot together and tighten the screws. I then discovered because I had opted for the ottoman storage base the footboard would then be flush rather than raised above the mattress at the end of the bed, this wasn’t explained to me or written anywhere on the website, and I picked this style so you couldn’t see the mattress at the end of the bed which I still can see clearly. I’m sure if you can change the height of the headboard (which I did to 90cm) then you could add the height to the footboard too? they were apologetic and wavered £95 that I was supposed to pay for the added height and thicker bed sides which I appreciated, but it doesn’t make up for the fact I now have a bed I’m not completely happy with.

Fabulous service from start to finish. Great bed , great communication and friendly staff. Would definitely recommend.

The guy on the phone is super helpful and professional. The bed was delivered quickly. Happy with my choice, thank you!

I recently purchased two Ottoman Beds from Bed Choice, and I couldn't be more pleased with my decision. Both beds are incredibly comfortable and of excellent quality. From start to finish, the experience was fantastic.
The customer service was outstanding. The staff were friendly, responsive, and helpful throughout the entire process. Delivery was super quick, and the beds arrived in perfect condition, well-packaged and ready to be assembled.
Additionally, I purchased three mattresses after the beds were delivered, and I must say, each mattress is just as comfortable as the beds themselves.
A special shoutout to the two brothers who delivered the beds, they were professional, polite, and ensured everything went smoothly.
I highly recommend Bed Choice to anyone in the market for new beds or mattresses.

I love my new bed! Such quick delivery and lovely service too, kept me updated through the whole process!

This is a response from Bed Choices regarding disappointing service which I reviewed. Not the customer/professional support of a caring company.

"That’s fine thank you for your review and with the compensation you can get the cleaner we was going to transfer the rest of the payment back to you but as you left the negative review I think it’s fair to say £40 is enough thanks

Spent a long time looking at websites, images and reviews when picking my bed. Came across bed choices. Ordered some fabric swatches. Those arrived quickly. After speaking to someone, who answered all my questions, went ahead with order. Have to say was a bit hesitant as worried if would be as per website. Received my bed promptly, helped carry bed to room upstairs which was so helpful given size of headboard and height. The bed is exactly as described and shown. Great quality build, solid ottoman and beautiful fabric for a fair price. Placed an order for 2nd bed soon after as was very happy with 1st bed. Contacted the company after placing order to see if they could deliver within 3 days as had family coming to stay. They sorted it and new bed arrived exactly when requested. Excellent service. Another fabulous bed. Would recommend to anyone looking to buy a new bed. Thank you.

Great company, fantastic service. Delivered fast and fitting with perfection.
Highly recommend

Bed is amazing quality, and delivery was extremely fast - can’t believe how much storage is under the divan ottoman base.
Bed Choices were able to customise my headboard height which was amazing.

Delivery was organised within the week, and the driver delivered and assembled the bed within half an hour - great service!

With an extremely competitive price, I’d recommend using bed choices

I Ordered Two Beds,They are Absolutely Beautiful. I am so Happy with them they look Stunning. Adam was Brilliant with all his Help and Advice,nothing was too much Trouble,Communication Brilliant. I will be Ordering Another Bed Shortly and Will 100% be Recommending.