Speedy response and delivered on time. However the packaging was damaged on delivery, fortunately the the small items inside were still there. I would say this is unusual, in the past the packaging ha... Ver mais
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Leia as opiniões dos outros
Coffee machine service took slightly longer than expected. After checking with Bella Barista, was advised machine would be completed the following week, which it was and also promised a free bag of co... Ver mais
I am never disappointed with my coffee beans. Organic, great taste. I order 1kg on subscription and log on as and when I’m ready for my next delivery. Fast delivery, excellent service what’s not to li... Ver mais
From start to finish the whole process was straightforward. I knew what I wanted to buy looked online watched a couple of videos that reviewed the item I wanted and this company came up on YouTube wit... Ver mais
Informações sobre a empresa
Sobre Bella Barista - For Coffee Lovers
Escrito pela empresa
- Simply put...we're passionate about coffee.
- We sell the best coffee machines for the home and for commercial use.
- Have you tried our coffee? We have our very own coffee roastery.
- We roast 100% Arabica coffee fresh every week. Subscriptions are available.
- If you're interested in starting your own coffee shop or roastery, please visit us. We have everything you need on display and in stock at our showroom.
- We install commercial coffee machines within the midlands area. (UK)
- UK Stockist of Rancilio, Rocket Espresso, La Marzocco, Expobar, Mazzer, Compak, Bezzera, Quick Mill, ECM, Profitec and many more.
Bella Barista was created in 2003, with the aim to simply offer high quality gourmet coffee machines for the home. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward .
From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.
Bella Barista
Escrito pela empresa
- Satisfaction Guaranteed
- Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 273275 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.
Informações de contacto
Nene Court, NN8 1LD, Wellingborough, Reino Unido
- 01933 273275
- contact@bellabarista.co.uk
- bellabarista.co.uk
4,8
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 23% das suas opiniões negativas
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excellent coffee and friendly staff
8 de setembro de 2026
Always good and reliable
Always good and reliable. Had the part I needed for my E61 group head.
29 de agosto de 2026
Elise was brilliant
Elise was brilliant! Her product knowledge, enthusiasm and general coffee expertise was really fundamental in guiding me to purchase the right grinder.
7 de setembro de 2026
Friendly helpful advice as always
Friendly helpful advice as always
Prompt dispatch and as described
6 de setembro de 2026
Great customer service and great…
Great customer service and great product knowledge.
4 de setembro de 2026
Great coffee promptly delivered.
4 de setembro de 2026
Great course, too little time.
My only complaint was the course was too short. We covered a lot of ground and the trainer Lara was happy to stay on at the end and help us get any extra points covered. Highly recommended but maybe allow more time.
21 de agosto de 2026
Excellent Experience
Helpful service, fair pricing, fast and secure delivery.
Really happy with my new espresso machine and grinder, purchased after seeking advice from the team online; they considered my particular require and were very fast to respond via email.
Unfortunately the handle and head of the portafilter sit a little loose, but this isn't the fault of Bella Barista.
I'd absolutely buy my future coffee equipment from the company.
1 de setembro de 2026
First class on problems
1 de setembro de 2026
Very quick delivery and responsive to…
Very quick delivery and responsive to my questions regarding product (Gemilai Ele).
I would recommend bella barista to my friends
1 de setembro de 2026
Outstanding knowledge of their products…
Outstanding knowledge of their products and customer service and experience second to none!
1 de setembro de 2026
Good prices for products I didn't find…
Good prices for products I didn't find elsewhere.
Helpful and quick response when I contacted them.
27 de agosto de 2026
Warning - complete lack of post sale customer service
This was my second order from Bella . . and fortunately for me, a small item. For anyone considering a major purchase (like a £2k espresso machine . . I'd recommend you think again).
As the other 1 star reviews make clear, Bella clearly does not consider post-sale customer service of any importance.
On Aug 7, ordered a Porta Filter Handle and spout. (Order #108808)
Items received on Aug 12th.
The order had a number of failures -
* The packaging used was too thin for the heavy portafilter. The package arrived with a Royal Mail sticker staying the package had been damaged in transit and resealed. I had to wash grass clippings off both items in the package, as clearly they had fallen out.
* The items together are defective by design - if you actually use the spout with the portafilter, they do not fit together.
* To add injury to insult, the portafilter did not fit my espresso machine.
On Aug 13, requested a RMA number - which was issued (RMA BCCD802977290)
On Aug 14, item was returned via RoyalMail (tracking number VU437064138GB)
Item was returned by Royal Mail on Aug 17.
On Aug 25th, I emailed customer support asking for an update and refund.
As of Sept 3, I have received no reply and no refund.
I will now wait one additional week and if I do not have see a refund issued to my credit card, I will contact my bank for a chargeback.
12 de agosto de 2026
Exceptional experience
Very helpful staff and the delivery was very quick. Any questions asked the team responded really well and quickly
25 de agosto de 2026
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