Bella Barista - For Coffee Lovers Opiniões 

9672
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Highly recommended. I asked them to repair my espresso machine, which I bought from them 10 years ago (fyi this servicing was only the 2nd time). They did an immaculate job, the machine is working per... Ver mais

Classificada 5 em 5 estrelas

I had a problem with my grinder and they quickly responded to say it was still under warranty, even though I had bought it 2 years earlier. They arranged collection and gave me an expected turn-around... Ver mais

Classificada 4 em 5 estrelas

Items can be found at lower prices. I chose to go with Bella because when things do go wrong you want service. They are available to give advice, have excellent facilities and long term a much better... Ver mais

Classificada 5 em 5 estrelas

Very good as is usual for Bella Barista. Have never had a bad experience with them; I purchased a very reliant espresso machine from them and haven't had an ounce of trouble from it.


Informações sobre a empresa

  1. Fornecedor de máquinas de café
  2. também em
  3. Grossista de café
  4. Loja de café
  5. Torrefação de café

Sobre Bella Barista - For Coffee Lovers

Escrito pela empresa

  • Simply put...we're passionate about coffee.
  • We sell the best coffee machines for the home and for commercial use.
  • Have you tried our coffee? We have our very own coffee roastery.
  • We roast 100% Arabica coffee fresh every week. Subscriptions are available.
  • If you're interested in starting your own coffee shop or roastery, please visit us. We have everything you need on display and in stock at our showroom.
  • We install commercial coffee machines within the midlands area. (UK)
  • UK Stockist of Rancilio, Rocket Espresso, La Marzocco, Expobar, Mazzer, Compak, Bezzera, Quick Mill, ECM, Profitec and many more.

Bella Barista was created in 2003, with the aim to simply offer high quality gourmet coffee machines for the home. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward .

From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.

Bella Barista

Escrito pela empresa

Satisfaction Guaranteed
Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 273275 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

10 mil opiniões

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Respondeu a 23% das suas opiniões negativas

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4,8

Todas as opiniões

(9672)

433 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Responsive customer service

I had an issue with a new machine that came with a faulty grinder. Their team was very reactive, starting with a phone call and followed up by several emails that helped find a resolution.

29 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Slow delivery no update yet

Placed ordered 27th July and still no update on when I should receive my order of two O-rings for my Lelit Elizabeth. It's now 3rd August

27 de julho de 2026
logótipo da Bella Barista - For Coffee Lovers

Resposta da Bella Barista - For Coffee Lovers

Hi Tristan,

Thank you for your review, and we’re genuinely sorry. On this occasion, your order was missed during dispatch, and that’s entirely our mistake.

We appreciate that this was frustrating, particularly as it was for a pair of replacement O rings that you were waiting for. As soon as we became aware of the issue, we arranged for your order to be dispatched immediately and have included a complimentary bag of coffee as a small gesture of apology.

We take a great deal of pride in our customer service, so we’re disappointed we let you down this time. Thank you for bringing it to our attention, and we hope you’ll give us the opportunity to restore your confidence in Bella Barista.

Kind Regards,
Marko
Bella Barista

Classificada 5 em 5 estrelas

Great service and friendly staff

The people here are so friendly and super helpful when I brought my machine in for a service. They helped me from the car when I dropped it off and to the car when I picked it up.

The service was great too and my machine came back looking brand new and was a decent price.

23 de julho de 2026
Classificada 5 em 5 estrelas

Profitec Expresso Machine.

Bella Barista are second to none when ordering your new expresso machine. I was worried that such a heavy, expensive product could be safely transported, by courier, without damage. It arrived securely packed and carefully handled by the courier. I have no hesitation in highly recommending Bella Barista for all your coffee related products.

22 de julho de 2026
Classificada 3 em 5 estrelas

Good customer support, bad delovery

The customer support was extremely helpful and led me through the process professionally, however the package was not properly secured, which caused 2 out of 4 parts ordered, to be damaged beyond use. I'm still waiting for my refund too.

22 de julho de 2026
Classificada 5 em 5 estrelas

I luv the decaffeinated coffees

I luv the decaffeinated coffees. They’re so delicious and carefully chosen.
Staff at Wellingborough are so friendly and chatty. No snobbery or pretentiousness at all. They just want you to enjoy what they love too. You can feel their passion. Theyre now my go to for all coffee we drink at home.

21 de julho de 2026
Classificada 5 em 5 estrelas

My Lelit Elizabeth has come back…

My Lelit Elizabeth has come back working perfectly , like new . There was a delay but this was well communicated and compensated for. Very glad I went with these guys. Would highly recommend.

18 de julho de 2026
Classificada 5 em 5 estrelas

I recently purchased my ECM Technika V1…

I recently purchased my ECM Technika V1 and a DF 64 grinder from Bella Barista. I visited the showroom received great customer service including time with Marco what a superb customer experience and I’m so pleased with both products. Can’t sing their praises enough and recommend them without hesitation.

11 de junho de 2026
Opinião espontânea

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