Over the last six weeks I have ordered a few pairs of Ruby Shoos and matching bags for our daughter’s impending wedding. All arrived within 24-30 hours of ordering at no extra cost for quick delive... Ver mais
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Leia as opiniões dos outros
Item arrived quickly and was well packaged. It was exactly as photographed and described on web. Lovely boots, super quality.Just waiting for a refund as sadly they were too narrow for my wide feet!
I found this company by chance via Google and am so pleased I did! I bought a really fabulous very colourful short lightweight jacket with hood that is waterproof and brilliant. It's exactly what I wa... Ver mais
Ich habe zwei Artikel bestellt und bezahlt. Beide Artikel sollten laut Lieferschein in einem Paket geliefert werden. Das Paket enthielt aber nur einen Artikel. Der Kundenservice reagierte auf meine Na... Ver mais
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Poor Communication
This is an updated review. I ordered items on 28th June from this company and they did not arrive. I sent several emails and messages and heard nothing. Their customer service is very poor. I was beginning to think I was dealing with a fraudulent company.
However today 22 July my parcel has just turned up with all items correct.
It is such a shame that the lack of communication is so poor as this has really put me off ordering from this company again.
My best advice is to AVOID this Company.
Delivery of the item was fine, however if there is a chance you may need to return an item DON’T use this Company.
Item returned in May in returns window using tracked delivery where a photo of someone accepting the parcel was seen & shared with the Company.
Despite emails, telephone call (no answer, message left) & contact me form on website no communication or refund received.
After seeking advice from Citizens Advice a letter was sent using Royal Mail ‘signed for’ which was more cost & inconvenience to me.
Refund eventually received in July with no communication or apology.
I will never use this Company again, please be on your guard as they will take your money and make you fight for a refund that is legally yours.
Excellent service
First parcel not delivered. Following a quick conversation a second was delivered the next day.
Holiday dress
Tried the dress on in Majorca but needed a different size and they did not have it. Tracked it down to Belledivino when I got back home. It arrived quickly with free postage and it fits perfectly.
Shoes are beautiful can't wait to wear…
Shoes are beautiful can't wait to wear them, a bit tight as new but gorgeously well made
Ruby Shoo Shoes
Ordered some shoes and messed up my delivery address! Emailed to provide full details but did not get a reply which made me a little anxious….however the address was amended and they arrived really nicely packaged and very quickly. Really like the brands they have as different and are of very good quality.
I love my Desigual shoes and they came…
I love my Desigual shoes and they came really quickly. :)
Love the skirt
Love the skirt. The shopping was very easy, and shipping was super fast!
Great service
Great service, I ordered the wrong size, they swapped them for me, real quick turn around.
Lovely shoes ❤️
My wife thought the style and quality of the shoes were excellent. I have submitted a refund for one pair of shoes and this has been acknowledged. Good service ✅
I ordered 2 pairs of shoes 2 weeks ago
I ordered 2 pairs of shoes 2 weeks ago. I haven't received the shoes. I have contacted them,twice now. No response. They were for my bridesmaids. I'm so upset. However, I've had two emails about leaving a review.. so they can clearly send emails.
Efficient despatch and great item
Ordered them one day got them the next…
Ordered them one day got them the next great service
amazing fast delivery and product in…
amazing fast delivery and product in pristine condition
I have tried to contact this company…
I have tried to contact this company but to no avail, ordered a bag and still has no tracking - delivery stated 3-5 days and still nothing has arrived.
Great value items and quickly…
Great value items and quickly dispatched, would definitely purchase from here again!
Ordered a pair of Ruby shoo shoes (…
Ordered a pair of Ruby shoo shoes ( lulu) . The shoes were very well made in a classic vintage style. A perfect match for a dress purchased for a wedding in the autumn. I love the Ruby shoo range and belledivino are the main stockists of them in the UK.. Belldivino provide a very quick delivery service and their footwear always come well packaged to prevent damage
What a wonderful company to deal with
What a wonderful company to deal with . Professional , kept in touch regarding my purchase, prompt delivery and shopping was an enjoyable experience .
Backpack
Ordered online, no problems with this or previous orders, prompt delivery, lovely summer shades for a backpack.
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