Bellthorne Opiniões 

I wouldn’t trust Bellthorne.uk I purchased 2 pairs of dungarees £50.92 from them 18/8/2026 they arrived 1/9/2026 the material is nylon cheap tat, I emailed the to say I wanted to return them, they replied with I could have 100% store credit & keep the items I refused told them I wanted a full refund then I was offered 110% store credit I again said no (you get the gist) then I was told it would cost me £25-£30 to send them back I said no way, they then offered me 10% refund to my payment method I again said no, then 20% refund I said no then 30% refund I said NO, I have now took it up as a dispute with my bank only to be told BELLTHORNE have set up a subscription out in my name and the bank said shall we put a block on it I said YES please, just wanted you all to know this company is fraudulent and out to get everyone’s money, I now have to wait for 5-8 weeks for my bank to decide if I can get my money back. 🤞

Dresses received are not good quality, very poor. Shein standard with a high price tag. Have emailed for a refund with no response. £135 totally wasted. Avoid the hassle and DO NOT order from this company. Feel completely scammed!

No stars! Should be minus five. Cheap and nasty. Breaking the law. Consumers Rights Act 2015 should get you full refund and the company pays for any return. Charge Back doesn't work either as Visa go by the company's terms and conditions despite the above mentioned Government Law. Fooling lots of customers but each small scam sale adds up to lots of profit for them. Taking this further as a matter of principle.

Zero stars, been weeks, still fobbing me off, not giving up, emailing every day. Am off work (recovering from mastectomy, hence dungarees). Have tried over and over again via Facebook I suggest they have blocked me. Please, do not order from this awful company, wish I had looked prior.

Don't buy, quality is poor (to say the least) and customer service is even worse. They make returns so difficult/impossible and communication is really bad. I get the impression they rely on customers getting so fed up with lack of comms and returns process that they give up. I ordered a jumper that looked high quality in the online pics, paid £40 plus postage but arrived and looked nothing like the online photos. Took me forever to work out what the returns policy was. They try and put you off by saying you have to return direct to China and pay your own returns postage even though they dispatch from UK address!!! I finally got a returns label out of them and was told my parcel would be collected from my home address but I am still waiting. I think I'm going to get a refund via my bank now. I would give 0 stars if I could.

Quite possibly the worst ecommerce experience I have had. Please do not trade with this site. The quality of the goods does not reflect that portrayed on their site. Should you wish to return your purchase under EU law, they state it needs to be returned to to China at your expense. More often than not this is cost prohibitive and they know it. In summary, lovely website and add campaigns, backed up by cowboys. Be aware and don't trade with this company would be my advise.

stars. I ordered what looked like an elegant dress but got a frumpy one. Like people in other reviews I was discouraged from returning the dress to save me money and hassle. I was offered 100% and 110% credit, 10% 20% and 30% refunds and keep the dress. At one point I was told that 30% was half my money back! They said it would cost £20 to £30 to return a dress that cost £39.95. I googled it and was told £12 to £15 and that I would need their mobile number. I had been Told the address so that I could find out cost but no number and not to return until approved. After two weeks I informed them that my credit card company were involved. I was then offered 50% refund which I accepted because I didn't think I would get the mobile number and I was thoroughly fed up. To be fair I did get the refund within a few days

AVOID LIKE THE PLAGUE!!
Ordered dress for wife without reading reviews.
Garment arrived, not as illustrated wrong size extremely poor quality.
Patronising customer service contacted, the inititial offer 10% refund and could keep garment ( why would I, didn't fit, total rubbish), followed by 20%, then 30% refund. Should I require total refund , return item at my expense at a cost of upto £30.00 even though the error was totally their doing.
Disgusting company and one to be totally avoided!

The goods were shoddy and returns had to be sent to China. Encouraged to accept max 30% refund so in an insidious way the company is making money out of their customers. Perhaps working within the law but not a company that I would recommend. Certainly, I will not be using them again.

Beware of this scam company! Their website says that they offer a 30-day refund policy, but this is a lie. They offer only 10%, then 20%, then 30% "final offer" - unless you spend £20-25 to send the item back to China, and then they say they will refund the purchase price. Shoddy dress that didn't fit, and abysmal customer service.

This company is a scam. Poor shoddy goods with no viable option to refund .
Stay well clear

I normally read reviews before buying from a new company but sadly on this occasion I didn’t. The name features UK and the website gives the distinct impression it’s uk based but it’s china based which means the dungarees I ordered took three weeks to arrive but unfortunately were so disappointing when they eventually did. Cheap, flimsy nylon, poor stitching and nothing like the pictures, not something I would ever want to wear.As other reviewers have said they won’t consider a refund unless you ship them back to china at your own expense so I decided to cut my losses and chalk it up to experience. Don’t make the same mistake!

Awful company .. wish I’d read these reviews before purchasing! Hideous quality .. cheap material, awful stitching .. nothing like pictures! A shame as it means honest online companies will lose business, as I for one will not be buying from business I don’t know!

BellthorneUK Orders NOT received in full. Items I did receive were of VERY poor quality. Not even fit to use as dusters. Total rip off! DO NOT PURCHASE FROM THIS COMPANY !

Read their returns policy carefully. If you don’t like the item and I didn’t, they will offer an alternative but the most refund you can get is 30%. The dungarees I ordered do not look like those advertised. The fabric is flimsy and a very large print . I offered to return the item but of course the return is to China . Still I was offered only 30% refund . In the end I opted for a smaller size so that I had something for my money . The smaller size arrived but I doubt I’ll ever wear them .

Wouldn't give them 1 *
Do not use this company. The 30 day money back guarantee doesn't exist. The item was cheap & looked nothing like the advertised goods. The return address is in China NOT UK. Which the customer has to pay for. I've been waiting for 2 weeks for my return to be authorized, after receiving discount offers of up to 30% off. This company are an absolute joke and scammers. You've been warned. Facebook should take some responsibility as they were advertising on their site.

Ordered some dungarees and waited weeks for it to arrive when they did the quality was atrocious poorly printed nylon with the pattern not matching and terrible stitching with threads hanging off. 30 emails back and forth to try and get a refund still nothing but excuses.
AVOID AT ALL COSTS.

Awful Fake Company! Not even worth 1 star! Ordered a meadow charm midi dress on 10th Aug. It arrived 22nd Aug and was nowhere near as described on the website: no “crochet-open lace work” on the neckline, waist, cuffs and hem; the waistband was all wrong; the three-quarter sleeves were not “elegantly finished”. Overall, so disappointing. Dress doesn’t fit properly, doesn’t look stylish and cannot be worn. After a lot of toing and froing managed to get a 30% refund (too expensive to send back). You have been warned. Do not be fooled by this company's website.

Utter scam. DO NOT BUY! Not even close to what is described- cheap nylon rubbish not even good enough to donate to charity.

If I could leave no stars I would. Bought a pair of dungarees without checking trust pilot. Big mistake. On their arrival I found them to be a complete scam - photo showed cotton material with embroidered details. The reality is cheap nylon material with an extremely blurred print. They are only fit for the bin £35 lesson learnt