Super super super poor quality
Super super super poor quality. Please don’t buy
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super super super poor quality. Please don’t buy
AVOID!
I bought a projector from here, and as so many others, it did not stood up to what they promised. I wanted to refund it though they quickly promised me a 15 % discount. Now I am sad that I did not accepted that, and wanted to get my full refund. Now almost 4 months later and so many emails later, I still haven't seen the trace of my refund, though mailing service has noticed me that the projector has been delivered to the address in China. The emails I get from "Vivian" are often so auto generated that I am wondering if they just have an Ai as their costume service.
Stay well clear of this so called projector
The remote “control” works less than half the time
I contacted Vivian on their customer support,sent several videos of the unit malfunctioning and she said she would send it to their tech department
I’m over it
It’s now stored in land fill forever
STAY CLEAR
The projector does not work, it does not do what it is advertised to do. DO NOT BUY from this company it is a complete rip off
SCAM SCAM SCAM!!
SCAM SCAM SCAM!!!
AVOID AVOID AVOID!!!
I made an impulsive purchase as a Christmas present, after searching online for the ‘Best Projector’ reviews. Beralu came up as in the top 3, but these ‘Top 10 review lists’ are not as they seem! Lesson learned!!
Ordered from Beralu.co.uk (but there is Beralu.com Beralu.fr and others that are all the same company) actually based and operate from Guangzhou City, China.
Projector didn’t function properly, had to return, so spent £28 to get it back to China, plus £20 customs, then Beralu take a 15% restocking charge!
DO NOT BUY BERALU!
The website looks professional, but so many spelling/grammatical errors, which I stupidly hadn’t noticed, but hopefully this review will prevent others from making the same mistake!
Horrible horrible horrible!!!
Chinese company acting like a uk based company!
When I have tried to get a refund they have argued with me about it and then when I have finally got the return address they have said I need to pay all mad taxes to ship it back. Avoid this horrible company at all cost.
Chinese company posing as uk, projector description is not just misleading but totally inaccurate, the projector does not auto adjust the keystone and it has no means of adjusting the keystone manually, so the picture is always at an angle.
Their refund policy is such that it will cost the consumer to return to China, so you end up not bothering... A win, win for a shoddy company and a lose, lose for the consumer.
Ceci est une communication reçue de cette société:
Nous sommes une entreprise basée en France avec un réseau de distribution mondial couvrant 13 entrepôts à travers le monde. Par conséquent, nos produits sont expédiés depuis différents endroits en fonction de la disponibilité et de l’efficacité logistique.
CECI EST UN MENSONGE CAR CHAQUE ARICLE VIENT DE LA CHINE ET, LE CAS ÉCHÉANT, EST RETOURNÉ D’OÙ IL VIENT
Réponse envoyée à Beralu aujourd’hui :
Hello,
Originally, you stated that you were a French company but you are now responding in English! More evidence of lies!
As for the return address, the fact that the item is in transit does not prevent you from supplying a return address now, unless your brain is also in transit!
Refund my money now or you will pay more later in lost sales and future business.
The internet will be flooded with negative reviews.
The reviews have only just begun and you will see many more everyday until I receive a full refund.
Do not buy their projectors. Cheap product, poorly made. Awful policy of returns/refunds ( basically none , they force you to keep the product no matter what).
Horrible experience.
I had an event and ordered a beamer.
The item was not delivered on time,customer service were not able to help me, and I had to go out last minute to try and purchase an alternative.
Bealu tried to deliver 5 days later, since I was not home I couldn't receive the package and it was returned to the sender. They deducted 15% of the item value!!!! I haven't received a refund yet and the customer service is horrible, replying to all my emails with the same answer, not even explaining anything, just asking for a confirmation of the deduction. Horrible Horrible experience.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.