Besportchic Opiniões 

46
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had a membership issue, emailed customer support. Jamal from the escalations team. after two emails. everything was sorted. Thank you Jamal

Classificada 3 em 5 estrelas

When I paid for the gift on Facebook, the advertisement said nothing about the extra fee to be paid as well as a subscription. I was now worried when I started seeing debit going off my account. secon... Ver mais

Classificada 5 em 5 estrelas

Excellent service emailed them and got a reply within 5 mins. Helped with everything I asked and needed to know. Also very polite and understanding made me feel at ease as I suffer with bad anxiety... Ver mais

Classificada 1 em 5 estrelas

Attenzione truffa!!!! Stavo acquistando una scopa ieri da instagram e mi sono ritrovata iscritta a questo sito e se non di disdice entro 15 giorni ci si ritrova addebiti periodici per costituire un p... Ver mais

A empresa respondeu


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

46 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,0

Todas as opiniões

(46)

1 opinião nos últimos 12 meses

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Classificada 1 em 5 estrelas

Scam company

Scam company. They published a discount campaign on meta, copying Ip of a Dutch music webshop. After ordering a marhall speaker for just 10 euro's (60 year anniversary offer) you pay and check out en 2 minutes later you have a sport chic account and are charged another 2 euros.

Update:
Today another platform of this scam club (just4mytripcom) took 46 euro's out of my CC account. BEcause? Nobody knows. According to them, i also took out an account and subscription on their shopping platform. Which of course...i didn't. So, closed my CC for now, because these people are really scammers!!

Now i received an e-mail as well... and im telling you, its hilarious>>

Dear Sicco,

We have reviewed your feedback on Trustpilot and sincerely apologize for any misunderstandings you experienced during your recent shopping journey.
There may be a misunderstanding regarding our membership process, and we would like to provide clarity to ensure transparency.

During the first 3 days, you have full access to the benefits of the acquired membership. However, on day 3, your automatic top-up initiates, charging the full price of the selected membership plan. This amount is converted 1:1 into credits, and deposited into your account. The recurrent charge for the membership occurs every 14 days from the day of subscription, deducted from your selected payment method. As a member you are not obligated to either buy or pay each month, to keep the benefits of the membership. You can always put your membership on "Skip" so you don’t have to pay. You Should have forgotten to skip.

However, I would like to offer you a membership fee refund because we want your experience to be positive. Rest assured that we pay great attention to the security of online transactions.

To facilitate the refund process, we kindly request your cooperation in updating your current review on Trustpilot. We suggest you write that the problem is taken in charge and upgrade the number of stars (4-5 as a good rating).

Please be advised that when editing your review, it's essential to revise the body or content and eliminate any language that could potentially damage our reputation, such as terms like "scam" or others with similar implications. This step is required for the review to be classified as positive in our records and for the refund process to proceed accordingly.

After confirming the rating change, please rest assured that we will initiate the refund on your account immediately. If for some reason this does not happen, you are free to re-rate and re-write your review.

We greatly appreciate your consideration of our proposal and look forward to resolving this matter amicably.

Kind regards,
Ayla Escalation Team
besportchic.com

----

Amazing right?! Well, just finished talking to META legal, and the Police in Limasol, Cypres. Ohw, and for the record... Search: Marshall Speaker Scam on google... And then you will understand.

3 de julho de 2024
Opinião espontânea
logótipo da Besportchic

Resposta da Besportchic

Dear Sicco,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@besportchic.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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