As others have said, totally fake product! Emailed the manufacturers with the details and photos and they confirmed it's counterfeit. Won't accept responsibility and having to claim back through PayPa... Ver mais
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Leia as opiniões dos outros
Was let down on 3 separate occassions waiting over 10 days for goods to arrive. Not particularly impressed with reasons why and no offer of apology or free delivery to compensate. Now using another co... Ver mais
A empresa respondeu
Ordered prescription tablets for my cat, always had excellent service and speedy despatch previously. This time they didn't arrive and was told a number of times that I would have to wait three weeks... Ver mais
A empresa respondeu
Fake fake fake!!!! Frontline dog spot on. Looks so much different than from the ones i bought from the shop. Couldnt peel off to get to the product! And when i finally managed to open by using force t... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
Units 3-6, Frogmore Industrial Estate, NW10 7NQ, London, Reino Unido
- 0844 802 8888
- info@bestpet.co.uk
- bestpet.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 20% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Obese Bichon.
Our Jack needs a Knee Operation, but due to him being overweight, the Surgeon at our Vets suggested that he needed to lose some weight. Therefore we ordered Royal Canin Obese Management DP34 Food. Hey presto one slimmer Bichon, ready for his Op next Thursday. Cheers, from me & Jack.
Reliable
Competitive prices, efficient dealing with my order and prompt posting.
Always great service
I've used Bestpet for a few years now and have always been more than pleased with the service. I have a golden retriever who is on a prescription diet so I was really pleased that I could get it from this site and even better it's £20 cheaper than my own vets !
slow delivery service
The dry and tinned dog food we purchase from you is excellent our dog loves it. Our recent purchase from you for the tinned dog food did not arrive in time for us to take it with us on holiday, so we only had the dry food to give our dog. we thought we had ordered it in plenty of time, more than a week in advance. we ordered the thursday before Easter to take with us the following friday, taking into account the two bank holidays that still left four working days and you say delivery will be within 48 hours.
Great service
Thank you for your prompt service and excellent price for the adaptil defuser I purchased from you.
order from best pet
very fast delivery, easy to order, would definitly recommend
Found exactly what I needed and delivered fast!
Big selection to choose from, and good prices. Thanks.
Great service!
The product was at a reasonable price and the delivery from the point of purchace was swift.
excellant service
really fast service, and affordable products, will continue to order from you!
Good service and helpful.
Excellant service, speedy and prompt delivery.
worst customer support ever - never again
order from there pharmacy at your own risk .
didn't receive the goods no refund no replacement .
your better of paying at the vets
never again
I have recommended this company to family and friends.
Always good service deliveries on time, good quality and value.
great company
Easy to order prompt delivery product works wonders 2 of my cats have fought for 8 yrs yet 2 weeks after plugging in feliway diffuser they are grooming each other!! Wouldn't believe it if I hadn't seen with my own eyes!
Fantastic service
I have ordered specialised dog food twice from this company and although the price is comparable to other websites, the service is definitely better than the rest. My order was received within a few days of placing it (as opposed to MedicAnimal which took several weeks and numerous complaints!!!!) Will only ever use this company in the future.
Excellent
Your prices and service is excellent,having a 21 year old cat who is in perminant medication and special diet,you make it easy for me to afford to give he the best food she needs,thank you.
Not so good this time
Relying on your usual prompt service, I allowed 6 days to have my dog food delivered, your order acceptance email said "98% of orders sent out in 24 hours", [even though I had asked for free delivery] so I was getting really low after the 5th day and phoned to see where it had got to.
The young man [?] started arguing that because I had requested free delivery I could not expect it to be with me within a week.
I put the phone down on him because in my book you never argue with a customer, and so,after many years of good service from you, I will not be ordering again, there are plenty of other suppliers out there who want my business, without any arguments

Resposta da BestPet.co.uk
Bestpet pharmacy
Ordered prescription tablets for my cat, always had excellent service and speedy despatch previously. This time they didn't arrive and was told a number of times that I would have to wait three weeks before a new order could be despatched. Waited three weeks, only to find that the original order had never been sent.
Pharmacy staff failed to check order details four times when I called, if they had the delay would have been completely avoided.

Resposta da BestPet.co.uk
Good service!
Excellent service from this company. Rapid response to the order, immediate despatch, what more could you ask for? ☺
goodbye fleas
arrived very quickly, much better value than vets price,thankyou
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