Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

5 scatters I win £4.70 next bonus start with 20pence and guess what I ended up with 20pence so I get another bonus and get scatters within that so 26 in total It had paid me a massive £1.70 was only s... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Decent enough odds, a few free to play games to win boosts but ultimately, just another bookie, quick to restrict leisure players who don't lose enough money with them.

A empresa respondeu

Classificada 5 em 5 estrelas

My promotions all came back. All sorted now thanks. I am very happy with the free spins and promotions that are offered on this site. The range of slots is excellent too and the odds are pretty... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fairness, truly random slots and quick payouts without any hassle is what customers want from an online casino. I believe betano is all those things and more.

A empresa respondeu

Informações sobre a empresa

  1. Vendedor online de apostas desportivas
  2. também em
  3. Agência de apostas
  4. Casa de jogos
  5. Casino
  6. Casino online ou agente de apostas
  7. Serviço de jogos de azar

Escrito pela empresa

We’re a leading digital sports betting operator, with a focus on cutting-edge technology and responsible gaming. We’re trusted by and work with some of the biggest names in the sporting world. We’re partners with multiple European football clubs, including Aston Villa, and have a global presence as Official Sponsors of both UEFA Euro 2024 and the CONMEBOL Copa America. Not only that, but we’re operated by BVGroup, and this partnership combines our existing expertise with BVGroup’s technology, skill and responsibility as a gaming operator. Enjoy a range of fantastic features, including in-play betting, boosts and exclusive casino games, all supported by our dedicated Customer Support team. The Game Starts Now!


Informações de contacto

Informação importante

3,2

Aceitável

TrustScore: 3 em 5

391 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(391)

85 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

It’s the best agenty I ever play

It’s the best agenty I ever play

30 de setembro de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

Thank you so much for the lovely review, we're happy to hear that you are enjoying the site. Please contact our Customer Service team if you ever need assistance with anything.

Classificada 1 em 5 estrelas

Not bonus rounds and no free spins…

Not bonus rounds and no free spins after deposit. This site is a scam do not use Betano.

30 de setembro de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

Hi Ian, thank you for taking the time to leave a review. We're sorry your experience hasn't been as you would have liked. If you would like to contact our Customer Services team either via email or using our Messaging service, they would be happy to investigate the queries you may have.

Classificada 1 em 5 estrelas

Very dodgy company

I tried to place my first bet with this company, but was told that I have restrictions on my account.
I emailed their support and got no reply.
It seems like a very dodgy company to me.

25 de setembro de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

Hi Daniel, we're sorry to learn of your situation. You're welcome to contact us by e-mail again if you wish, via help@betano.co.uk

Classificada 1 em 5 estrelas

They will block your account without explanation

Used Betano and had no issues, had great lines with basketball especially. All of a sudden the decided they wouldn't accept any more bets, no reason given and no reason offered when I asked for clarification. Joke of a company.

25 de setembro de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

Hi, we're sorry to learn of your current situation. You're welcome to contact us by e-mail should you wish to discuss this further. Our e-mail address is help@betano.co.uk

Classificada 1 em 5 estrelas

Restricted for no reason

Created an account, 20 minutes after doing so I was told I’d had my welcome offer and promotions taken away from me. Hadn’t even deposited yet, they said they couldn’t give a reason and that it was final. Nonsense

21 de setembro de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

Hi Joe, we're sorry to learn of your current situation. You're welcome to contact us by e-mail should you wish to discuss this further. Our e-mail address is help@betano.co.uk

Classificada 1 em 5 estrelas

The worst casino ever played is a scam

8 de setembro de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

Hello Ela, we are sorry to learn of your recent disappointment. You're welcome to contact us by e-mail should you wish to discuss your account. This is help@betano.co.uk

Classificada 1 em 5 estrelas

Avoid this side they are scammers

Avoid this side they are scammers

30 de agosto de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

We're sorry to hear you are experiencing issues, please contact us via email on help@betano.co.uk or on our Messaging service, so that we can investigate for you.

Classificada 2 em 5 estrelas

Slow withdrawal system

The company said it has fast withdrawals but it couldn’t be further from the truth. 24 hours later still not even been approved, still on pending.
Surprising as they are the official betting partner of Aston Villa, but can’t pay out there players. Avoid! Much better gambling sites with instant withdrawals.

28 de agosto de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

Thank you for taking the time to write a review. Most withdrawals will be instant but, as we advise, if they aren't instant they can take anywhere up to 24 hours to be released. If your withdrawal has taken longer than this, please contact us via our Messaging service and one of our agents will be happy to investigate this for you.

Classificada 4 em 5 estrelas

Fantastic and highly recommended!.

24 de agosto de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

Thank you for your kind review, Jeff. We're glad to hear you're enjoying our site. Please don't hesitate to contact our 24/7 Customer Service team if you should ever need any assistance

Classificada 1 em 5 estrelas

Crap they lie avoid paying glitches…

Crap they lie avoid paying glitches money missing not paying bonuses completely crap company scammer and said they will review it bs again just lie and have loads different emails from people claiming be from Betano

8 de agosto de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

We're sorry to hear you are experiencing issues, please contact us via email on help@betano.co.uk or on our Messaging service, so that we can investigate for you.

Classificada 1 em 5 estrelas

Took over 48hrs to verify me

Took 48hrs to verify me. As I sent docs off wrong email they closed my account. So after days of waiting and countless live chats. Nothing got resolved & my time wasted.

5 de agosto de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

Hello Bailey, we're sorry to learn of your situation; please feel free to contact us by e-mail should you wish to discuss your matter further, via help@betano.co.uk

Classificada 1 em 5 estrelas

"Non existent" welcome bonus

Signed up due to a free spins offer, after signing up the offer wasn't visible on my promotions tab. I contacted customer support who were friendly, however after 30 mins of back-and-forth no solution was provided, despite me sending the link they claimed they could not locate the promotion and refused to honour.

Not a good first impression and would definitely feel safer gambling elsewhere.

2 de agosto de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

We are sorry you had this experience Conor, did the agent not offer you an alternative offer?

Classificada 1 em 5 estrelas

If I can give -10 I would do.Few days…

If I can give -10 I would do.Few days ago I lost 1700£ the biggest win was 20£ on 2£ bet then nothing and nothing,totaly nothing.Today lost 300£ and got again nothing at all.What a fu*?How can a betting site stiling money this way without any warning,fee or anything?It is a clear robbing!PLEASE ANYONE AVOID THIS SITE!!!!

27 de julho de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

We are sorry to hear that you are unhappy with our games Adrian. Please be advised that we have no control over the outcome or bonuses within the slots games; these are all run by a random number generator, which cannot be influenced by us in any way. For further information on this, please see our article below:

https://helpcentre.betano.co.uk/en/articles/198173-game-fairness

Classificada 1 em 5 estrelas

Several deposits made

Still not happening tonight—maybe another day. Yet, judging by the reviews, it looked like a good site; then again, maybe they paid for those positive reviews...

27 de julho de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

We are sorry to hear this Gabin, thank you for your feedback.

Classificada 1 em 5 estrelas

scam site avoid will not let you…

scam site avoid will not let you withdraw don't believe them when they say you can resolve it with their livechat they are conmen and liars

20 de julho de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

We are sorry you feel this way Jo, our agents will do their best to help you if possible.

Classificada 1 em 5 estrelas

⚠️ Terrible Payouts and No Bonuses

⚠️ Terrible Payouts and No Bonuses
I deposited £150 and played on a 20p stake, expecting a decent amount of playtime and some fair bonus triggers. Instead, I spent ages spinning with almost zero bonus chances. When a bonus finally hit, the payouts were a joke—only giving me 5x, 7x, or 8x my stake. My absolute biggest win across all the popular games was a measly 20x on Big Bass. Total waste of time and money; the RTP feels completely off. Avoid this site.

10 de julho de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

Hi Ravi, we are sorry to hear that you are unhappy with our slot games. Please be advised that we have no control over the outcome or bonuses within the slots games; these are all run by a random number generator, which cannot be influenced by us in any way. For further information on this, please see our article below:

https://helpcentre.betano.co.uk/en/articles/198173-game-fairness

Classificada 1 em 5 estrelas

Betano is the most filthy scamming…

Betano is the most filthy scamming crooks out there. So here is the thing - I’ve won some money on their slots back in January, shortly after this they restrict my account with what they called „limit loss cap” of £400 and as of then I was not able to win anything. It was always loose sessions no matter what game and stake. After two months they put some restrictions preventing me from making deposits and they blamed my bank saying it’s Lloyds blocking my deposits. Asked my bank few times and they said it’s not true. And just now I asked them nicely via live chat what is the problem and they deleted my account. Betano and their sister sites are not worth having account with them.

1 de julho de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

We are sorry to hear of your experience, we do always try to resolve any issues as they occur.

Classificada 1 em 5 estrelas

60 pounds in as new customer playing…

60 pounds in as new customer playing 20ps on big bass. Not even a chance off getting 3 scatters to get on bonus thats me gone. How is this 3 stars

30 de junho de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

Hi John, We are sorry to hear that you are unhappy with our slot games. Please be advised that we have no control over the outcome or bonuses within the slots games; these are all run by a random number generator, which cannot be influenced by us in any way. Please see our article below:

https://helpcentre.betano.co.uk/en/articles/198173-game-fairness

Classificada 1 em 5 estrelas

Hideous welcome

Joined, account fully verified, Couldn't deposit as said use a different card. Tried another card, same thing. Said it can take 4 days to resolve, said this is hardly the welcome I would expect, they then closed the account...

29 de junho de 2026
Opinião espontânea
logótipo da Betano UK

Resposta da Betano UK

We are sorry to hear this, please contact our Live Messaging Service and an agent will be more than happy to look into it for you.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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