Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Chair arrived without armrests. Was sent back and told it’ll take additional 3 weeks to resolve this. It’s been longer than that. Customer service not answering calls or emails. Absurd. Submitted a di... Ver mais

Classificada 5 em 5 estrelas

I ordered a bar stool from beut. They noticed that I'd ordered an especially high stool, unusual for a residential property, so they emailed me to check whether I'd got the correct height for my situa... Ver mais

Classificada 5 em 5 estrelas

I purchased the dark metal Audo large salt and pepper grinders. They are by far the best Salt-N-Pepa grinders I’ve seen or owned the black metal and simplicity of the bottle shape come together to giv... Ver mais

Classificada 5 em 5 estrelas

I ordered a Coordonne Core Edo mural for a very large wall. However, as we hadn't moved yet, I wasn't sure of the exact measurements so I put the order on hold for several weeks. When I was finally re... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Decoração e Design de Interiores
  2. Loja de artigos domésticos
  3. Loja de papel de parede

Informação fornecida por diversas fontes externas

beut is a curated lifestyle store for “life’s (beut.) iful things”. We offer the best quality, design led furniture & homeware from around the globe.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

240 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 14% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service and resolved delivery address errior I made excellently

I order two Tom Dixon champagne glasses that a relatively expensive item and hard to find. The price from Beut was significantly lower than competitors which attracted me them. I made an error on the delivery address and notified them and they were very quick to assure me all would be okay and delivered to the correct address. This is indeed what happened and the product arrived swiftly and in perfect condition - thanks and highly recommended

30 de abril de 2025
Opinião espontânea
logótipo da beut

Resposta da beut

Hi Derek,

Thank you for your generous feedback on the service and products you have received.

I do hope you get many years of enjoyment out of your new champagne glasses.

All the best,
Dixie

Classificada 1 em 5 estrelas

Still no item and radio silence

I placed my order (no. 1000374548) over a month ago. After 10 days I had heard nothing (longer than the lead time stated at the time of ordering) so emailed to follow up. I was told that in fact the item was out of stock, but it would be in stock the following week and would be shipped on a next day service. I was annoyed but let it go.

The ‘in-stock’ date came and went with nothing from Beut. It has been a further 10 days since then (over a month in total) and still radio silence.

Either this is misleading information on the website plus appalling customer service, or just a scam company.

21 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A very happy customer

Fabulous good quality products & a very professional service. Wallpaper fits to perfection after giving bedroom measurements & rearranging pattern in order not to have our birds hidden by the bed headboard & chests of drawers.👍Thanks Dixie for understanding the needs of your customers. I will not hesitate to recommend your company.

25 de março de 2025
Opinião espontânea
logótipo da beut

Resposta da beut

Afternoon Valerie,

Thank you very much for your kind feedback.

I am so pleased that you love your new wallpaper!

If you should need anything else, please do let me know.

Kindest Regards
Dixie

Classificada 4 em 5 estrelas

I have ordered wallpaper

I have ordered wallpaper, was waiting for order. After while I have contacted the company and spoken to very nice and helpful lady, 3 days after conversation got my delivery.

24 de fevereiro de 2025
Opinião espontânea
logótipo da beut

Resposta da beut

Hi Kamila

Thank you for leaving us such positive feedback.

I do hope your wallpaper was well worth the wait :)

All the best,
Dixie

Classificada 1 em 5 estrelas

hasn't delivered

hasn't delivered. hasn't updated. hasn't returned my emails. it's been over a month now :(

11 de fevereiro de 2025
Opinião espontânea
logótipo da beut

Resposta da beut

Good morning Jez,

Hope you are well.

As mentioned in my email this morning, unfortunately it does not appear we have received the communication.

Having said that, you will have received an email from myself this morning offering a solution to rectify this as soon as possible for you.

I wish to sort this for you as soon as possible.

Look forward to hearing back from you soon.

Kindest
Dixie

Classificada 5 em 5 estrelas

Fantastic service and product

Fantastic service and product. This is the 2nd mural I have purchased with beaut and it looks amazing. Couldn't be easier to order, submitting the measurements of the wall you want to paper, beaut come back with a simulation of the chosen style, adjusted to fit your space. The paper is great quality and easy to apply. Highly recommend!

29 de janeiro de 2025
Opinião espontânea
logótipo da beut

Resposta da beut

Good morning Vikki,

Thank you for leaving such kind feedback.

It would be a pleasure to work with you again in the future.

Kindest
Dixie

Classificada 5 em 5 estrelas

What an amazing customer experience & quality product!

We ordered the cordoned core eco mural wallpaper. Dixie was absolutely wonderful in helping us to get our measurement spot on. The attention to detail was impeccable and the wallpaper looks incredible. I can’t speak highly enough about Beut! Thank you so much.

10 de dezembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Good morning Tina,

Happy New Year!

Thank you for leaving us such a kind review. I am so pleased you love your new wallpaper.

Please do let us know if there is anything we can assist with in the future and we will be happy to help.

Kindest Regards
Dixie

Classificada 5 em 5 estrelas

Great product at a competative price.

Great product at a competative price.
Good personal customer service and efficient delivery.
What more do you want!

23 de dezembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Good afternoon,

Thank you for leaving us such kind feedback.

I do hope you love your new wall mural!

Merry Christmas
The beut Team

Classificada 5 em 5 estrelas

Excellent customer service

I ordered a Kartell masters stool, when removing the protective wrapping taped on with paper tape the stool coating came off on the tape. Clearly an issue with the stool, not with Beut. My email was responded to immediately by Dixie who arranged a new stool to be delivered to replace this which arrived 2 days later. Completely hassle free. The communication and customer service from Dixie was excellent throughout. Website/ordering and delivery communication excellent, I will definitely purchase from Beut again.

9 de dezembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Good morning Kate,

Thank you for leaving us such a kind review - it means a lot.

As mentioned to you before, we are sorry the initial issue had happened, although pleased we were able to solve quickly and efficiently for you.

Please do let me know if there is ever anything else we can do to help in the future!

Kindest
Dixie

Classificada 5 em 5 estrelas

Prompt delivery

Prompt delivery
Well packaged

6 de dezembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Morning Roy,

I am pleased you were happy with our service!

Please do let us know if we can help in anyway in the future.

Many thanks
Dixie

Classificada 5 em 5 estrelas

Quality glass

Quality glass, sturdy, beautiful design....if there is one negative it was the lack of protective delivery packaging, just in a plastic bag...could easily be broken before using it..but miracally it wasn't

5 de dezembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Good morning,

Thank you for leaving us such a kind review.

All the best,
beut

Classificada 5 em 5 estrelas

Excellent price and delivery.

Excellent price and delivery on the Ferm glasses I wanted to buy for my son.

5 de dezembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Good morning Adrian

Thank you for leaving us such a kind review.

I do hope your son loves them!

Kindest Regards
The beut Team

Classificada 5 em 5 estrelas

Great customer service and excellent product range

Great customer service, easy to navigate website, great range of luxury products and very good competitive prices. I fully recommend.

1 de dezembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Good morning Adam,

I am so pleased you enjoyed your shopping experience with beut.

We would love to see you again sometime in the future.

All the best,
beut

Classificada 5 em 5 estrelas

Excellent customer service

Very happy with our purchase of 3 Kartell stools. Also fantastic response to replacement if one which was damaged in transit. Would definitely recommend Beut.

27 de novembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Afternoon Kim,

Thank you for leaving us such a kind review.

I am glad that we were able to resolve this for you quickly and efficiently.

All the best,
Beut

Classificada 5 em 5 estrelas

Exceptional service

Exceptional service! The company truly went above and beyond in delivering outstanding customer care. Their response was swift, and their approach was highly personalised. Even when they didn’t have the full quantity of items I needed, they went the extra mile by referring me to another shop where I could find the remaining pieces to complete my order. A truly thoughtful and customer-focused experience! Looking forward to receiving my order next week :D

29 de novembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Hi Inga

Thank you for leaving us such a kind review.

It would be a pleasure to help you again in the future hopefully.

All the best,

The beut Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service, quick, well packaged as it was a fragile item.
Fantastic products

27 de novembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Hi Maria

Thank you for leaving such a kind review.

We are so pleased you like your new Christmas decorations.

Have a great weekend!

The beut Team

Classificada 5 em 5 estrelas

Wallpaper mural

We ordered a wallpaper mural and the quality and finish is fantastic. The team at beut adjusted the cropping of the design to our request, communication was great and delivery inside the advertised time frame. Very happy

24 de novembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Good morning,

Thank you for leaving us a review.

We are so pleased you like your new mural and the service you have received.

Please do let us know if there is anything we can do in the future to help.

Kindest
Dixie

Classificada 1 em 5 estrelas

Non delivery and no customer service

I’ve ordered wallpaper and it has not been delivered. The courier delivered somewhere, but not to me. I cannot get a response from customer service, no one has called me back. I have to pay for the decorator and I’m terribly frustrated.

7 de novembro de 2024
Opinião espontânea
logótipo da beut

Resposta da beut

Good morning Nikki,

I am sorry that your call was not answered and your wallpaper has not been delivered successfully. Our phone lines were incredibly busy yesterday.

If we are unable to reach you, we do aim to respond to all queries through customerservices@beut.co.uk within the working day.

Please feel free to contact us today by phone or email with your order number and I will look into this and get the delivery issue resolved for you asap.

I will also raise the investigation with the courier as to why our parcel was not delivered correctly as this is not the level of service we expect for our deliveries.

I will look forward to hearing from you today.

Kindest Regards
Dixie

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