Bewelcome Opiniões 

28
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Such a really really poor scamming website/application BeWelcome is damn.Many people who are presenting themselves as hosts are usually lying,when it comes to it,none of those hosts is willing to host... Ver mais

Classificada 5 em 5 estrelas

I have met so many nice people over the years, hosting and also staying myself in dozens of countries. I find BeWelcome easy to use on my laptop as well as on the smartphone. I have made only good exp... Ver mais

Classificada 5 em 5 estrelas

Bewelcome.org is a non-profit hospitality exchange platform, which provides a way for travelers and hosts to connect with each other and share accommodation. Members can offer a place to stay, or re... Ver mais

Classificada 1 em 5 estrelas

Too many people who abuse hospitality. Eating all food supplies, hanging bras on railings and windows for the neighbours to see and expecting to stay for 2 weeks. And themselves not hosting anyone... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Acomodação em casa de família

Escrito pela empresa

BeWelcome is the largest free hospitality community with more than 200.000 members worldwide. With BeWelcome you can stay with locals when travelling, or invite travellers to your home. Experience real cultural exchange and make new friends! BeWelcome is non-profit, opensource and run by volunteers.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

28 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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3,0

Todas as opiniões

(28)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very easy to use on my recent trip to…

Very easy to use on my recent trip to Europe and had two great experiences. It is such a breath of fresh air after having used Couchsurfing for years. I also tried Trustroots but there is literally nobody there. BeWelcome is clearly the winner for Europe!

3 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scamming hosting website/application

Such a really really poor scamming website/application BeWelcome is damn.Many people who are presenting themselves as hosts are usually lying,when it comes to it,none of those hosts is willing to host someone at all.Profiles in the BeWelcome websites/application are inactive,but being shown as active.The poor lack of customer service BeWelcome has,is to cry about even.Without any valid reasons or without any explanation whenever you're trying to login,it's not possible,being blocked without any reason,NEVER EVER even any simple reply or answer back from the BeWelcome team even.this website/application is a big scamming website/application then you can imagine.

23 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A stellar platform that always remains free

As a member of many years I've always found the community on this hospitality platform to be the best of all. The point of difference seems to be how devoted the members as well as the volunteers are in keeping it safe, trustworthy and above all enjoyable to use. After Couchsurfing wrecked its platform some weeks ago I decided it was high time to praise BeWelcome for its many years of offering a stellar platform at no cost.

19 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Great community, awful volunteers handling it

The community, wonderful. The volunteers, however, in their majority have a total lack of empathy and are ruled by a Board of Directives that is more worried about imposing their will and exercising unchecked power than in helping the users of the platform.

I´ve had my account suspended for suppossed violations of the Terms of Use that, after many (many) emails I finally managed to get them to clarify and it´s absolutely false. They claim I was spamming messages, which is not true at all. I did receive a warning for sending invitations (which does goes against the terms, unbeknownst to me at the time), but after the warning I stopped and that I can prove. It is to be understood that, if they send a warning, they give a second chance, and I did not commit any violations afterwards.

I appealed the decision to the Board and the appeal got rejected with no transparency as to how the process was nor any adressing to any of the claims I made in the appeal. Just a simple we do not agree. Then, after months of asking them for my data, I finally got it and, surprise surprise, now I can 100% guarantee I made no violations at all, since I literally have my messages right in front of me and I now have evidence of what I was claiming this whole time.

Nonetheless, they still refuse to even answer to me to restore my account. It´s been literal months of communication and from their end there has only been either ignorance or simply disregard to any of the claims and arguments I made in my emails.

It´s honestly pretty sad and dissapointing that what is the biggest free solidarity hosting platform is being overtaken by this kind of people with so little regard for helping the community.

As of right now, if you´re looking for a platform in which solidarity and empathy are values that are fostered and appreciated, you won´t find any of that from most of the volunteers of the platform, who will refuse to help or even simply ignore your complaints.

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Only good experiences

I have met so many nice people over the years, hosting and also staying myself in dozens of countries. I find BeWelcome easy to use on my laptop as well as on the smartphone. I have made only good experiences contacting and inviting only members with a reasonably filled profile and a clear profile picture. The feedback system is better than on other sites because you can see the feedback of both members in the form of paired comments side-by-side.

8 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No serious

No serious, quality people, their access is way to complicated and they don't take you seriously, I am afraid.

23 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I recently requested to edit a…

I recently requested to edit a reference on your platform, following the procedure made available by your support team. My intention was simply to correct the content to comply with community guidelines — I did not harass, threaten or otherwise mistreat anyone.

However, instead of providing a neutral response, I was told that my request constituted “harassment,” and informed that “a complaint has been filed with the Brazilian authorities.” This statement seemed intended to intimidate me, since I received no form of legal notification, protocol number, or any proof of formal complaint.

My concern now is about the lack of transparency and due process. I used the editing feature offered by the platform in good faith, and yet was treated as if I had committed a crime.

I request:

A clear explanation of the criteria you used to consider a simple editing request as harassment.

Evidence of any formal complaint — including protocol number, authority contacted, and documentation.

Information on how a user can safely terminate their account and personal data under these circumstances.

I do not want any conflict or retaliation; I only wish to ensure that the platform respects its own rules, treats users fairly, and allows for transparent dispute resolution. I hope this review helps to prevent similar cases for other users.

— A former user trying to raise legitimate concerns

4 de dezembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Poor usability of the site, few members

Poor usability of the site - the fact that you can't block other users just shows the site developers to be inexperienced in life: you are expected to fill out a profile that makes you very identifiable but can't hide it from exes, stalkers, workplace bullies. There are discussions about this in the forums and the developers seem to think of the fact that this standard feature is intentionally missing as something noble and enlightened, when all it does is make people feel unsure about using the site because you don't feel safe on it.

There aren't that many members, or that much going on. I live on the outskirts of a fairly touristy city in the UK and have been a site member for two years now. Only ever hosted two people. Looking to travel myself, I could never even find any hosts in the places I was looking to travel to (mid-size towns in Germany and the UK). Looking for a stay in London, the first page of profiles was just a sea of red flags - a profile with right-wing dog-whistles dressed up as "curiosity about other viewpoints", several hosts offering to share the bed with them, one demanding of all guests that they pose for a life drawing, and several profiles so "spiritual" that it just made you uneasy. I gave up looking after that!

I have hosted twice and both times the experience was good. I had to turn down one request but the requester kept messaging me and I couldn't find an option to block them (didn't look for it very intensively, knowing that you can't just block people you know in RL and don't want to have access to information about you whose profile you come across when browsing).

19 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Vergebens gesucht

Ich schrieb ca. 10 Mitglieder an wegen einer Unterkunftsuche. Eine sagte mir ab weil sie anderes zu tun hat und ohne ganz ausgefülltes Profil eh niemanden nimmt, sehr schroff empfand ich, ein anderer lehnte ohne Begründungen ab und die restlichen reagierten garnicht.

Da kann Bewelcome.org nichts dafür, aber es stellt sich die Frage welchen Nutzen hat diese Seite bei solchem Verhalten der Nutzer.

Zur Antwort von Bewelcome: Ich hatte ein Bild von mir drin und machte bei meiner Anfrage Angaben zu meinem Alter, meinem Beruf und warum ich einen Aufenthalt suche.

19 de fevereiro de 2025
Opinião espontânea
logótipo da Bewelcome

Resposta da Bewelcome

BeWelcome empfiehlt seinen Mitgliedern, ihr Profil möglichst gut auszufüllen. Ein informatives Profil erhöht die Chancen, Gastgeber zu finden. Sie können nicht erwarten, dass die Leute Sie in ihr privates Zuhause aufnehmen, wenn Sie sich nicht diese kleine Mühe machen. Es ist eben keine "Buchungsseite" für Unterkünfte, sondern es geht um persönliche Begegnungen.

Classificada 1 em 5 estrelas

Too many people who abuse hospitality

Too many people who abuse hospitality. Eating all food supplies, hanging bras on railings and windows for the neighbours to see and expecting to stay for 2 weeks. And themselves not hosting anyone, or only offering a shared bed !

Many of these bad experiences.

No good experiences.

6 de março de 2024
Opinião espontânea
logótipo da Bewelcome

Resposta da Bewelcome

Sorry to hear about your experience. To avoid that, you could try to better filter out the requests you receive. You never HAVE to host anyone! For example, you can reject requests from members who don't have good profile comments. And write profile comments yourself to the people you hosted, for the benefit of the community! You can also clarify any of your requirements on your profile: setting a maximum length of stay, or asking to refill the supplies if people use your food.

Classificada 5 em 5 estrelas

Best alternative to CS

I used couchsurfing for years, and it was life-changing before it went downhill and betrayed its loyal users. Bewelcome.org is the closest thing to what that community used to be, and it is growing as people flee the couchsurfing site. It is not just about free places to stay, it opens the door to cultural experiences and friendships with people all over the world. Of course the site is a bit rough, but it's not worth deducting a point. It's better than a well-polished corporate for-profit site. I hosted my first guests through the site over the weekend and it was everything I've been missing.

22 de setembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Creepy contact from someone with no…

Creepy contact from someone with no known profile on the site. They quickly wanted to go WhatsApp instead of through the website.. Be careful. I deleted membership

12 de agosto de 2024
Opinião espontânea
logótipo da Bewelcome

Resposta da Bewelcome

You probably were contacted by a spammer, which unfortunately happens. It's usually easy to detect (like people directly asking to be contacted through another channel). If you couldn't see the person's profile, it means it had already been banned by BeWelcome.

Classificada 4 em 5 estrelas

Awesome experience possible if you consider a few things

BeWelcome is a free CS-Alternative. The idea is fantastic and the search for members works very well with some useful filter options and a nice map. It's great that the app is now available. It works very well (except that I have to log in every now and then even though I have checked the box "remain logged in").

However, unfortunately most members are not active and in my experience the average response rate is around 10 to 20%. In addition, your own messages are limited (I think up to 10 or sth like this). These points in combination make BeWelcome almost unusable for me - what a shame! :(

Update:

I'm currently having my second Couchsurfing experience thanks to BeWelcome. Both experiences were great, but the second one is beyond anything I could have ever imagined. What an amazing experience - wow!

I've also had a few hosts respond to me very late (some after 1-2 weeks). The average response rate has increased significantly in the last few weeks and all the rejections I've received have been friendly to really warm.

I can't recommend BeWelcome for spontaneous meet-ups or overnight stays (nor can I recommend Couchsurfing based on my previous experience with it), but for stays planned in advance, the effort can be worthwhile.

Even if it didn't feel good at first, I now write to many hosts at the same time because the likelihood of being hosted somewhere is very low. And my recommendation is to get in touch as early as possible.

So I've changed my rating from 2 stars to 4 (- there's still some room for improvement.) Thanks BeWelcome team!

28 de julho de 2024
Opinião espontânea
logótipo da Bewelcome

Resposta da Bewelcome

Indeed the response rate can be low, but if you send hosting requests instead of messages there is no limit.

Classificada 5 em 5 estrelas

El mejor servicio de hospitalidad libre y gratis

La mejor página libre y gratuíta de servicio de hospitalidad. Durante muchos años estuve utilizando Couchsurfing, pero este sitio web se ha convertido en una empresa comercial, y el espíritu de intercambio de hospitalidad se ha perdido completamente.
He visto comentarios negativos en Trustpilot en inglés, pero tengo que decir que no estoy de acuerdo en absoluto con ellos.
He acogido en mi casa a decenas de personas y no he tenido ni una sola experiencia negativa. Sólo se necesita un poco de sentido común y guiarte por las referencias que se van dejando en la página para personas que alojan y viajeras.
De todos modos, muy probablemente si lo único que buscas es alojamiento gratuito sin ningún tipo de contacto con tus anfitriones, quizás este sitio no es para ti.

22 de julho de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Not enough users compared to…

Not enough users compared to Couchsurfing, almost not events and moreover, one can't send more than 6 DM per day I was looking for people to hang out.

27 de junho de 2024
Opinião espontânea
logótipo da Bewelcome

Resposta da Bewelcome

The number of couch requests is unlimited. DM are limited as a means to restrict spam. Public Trips can be used to find people to hang out with. Thanks.

Classificada 3 em 5 estrelas

the name BW could not be further from the truth

there is already an opinion on the .com, so if you want to read some more you should check it out over there as this is its actual full name. They label themselves as a free hospitality platform run by volunteers so they make you believe they can do no wrong, oh hombre is there so much wrong. They must be very aware of all the empty profiles and the next to none meet ups taking place because they can track down views, activities, messages and stuff like any other admin that runs the platform so don't pretend there is nothing wrong. I challenge you to find at least one profile that has accumulated uno/eins/Раз single reference, that would be really hard pressed and would take you quite some time. So I don't know if these volunteers are proud of all the numbers that have signed up but do nothing, why would anyone do that? I mean, did you suddenly had to deal with a power outage while you were filling out your name and you spontaneously forgot which of the thirty-four anonymous e-mail accounts you signed up with, why is 99% just empty names. What is the point of that? You see someone logging in, they look at your profile and because you are not a famous superstar Chad or a sexy young Emily they are not gonna respond simply because it is the hosts home and they are totally in control of who they accept so you can't say nuthin', it is just ridiculous that these volunteers let this happen. They are very aware of the low activity and profiles that ignore all the messages ought to be suspended. All the empty profiles should be wiped and closed after one year of inactivity. why does everyone around you pretend not to know anything? Strongly suggest not to waste your time here.

25 de maio de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Users are good; safety team is ineffectual and rude

The website is great. Most of the experiences I've had with hosts have been lovely. However, the Safety Team has next to zero power to help users. The website does not have a 'blocking' function, so if a user is being harassed with messages from another user they had a bad hosting experience with, the advice of the safety team was to "just ignore the messages" on the basis that people could just create new accounts and continue harassing people that way. True enough. Why do so many other websites have this feature, then, and why do people use it? I suspect it's because taking some sort of stand in support of your users is better than nothing at all. The Safety Team was also markedly impolite and lacking compassion in our interactions when I reported a member, and consistently doubted my report of my experience.

31 de julho de 2023
Opinião espontânea

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