Ordered a pair of wireless earbuds, paid $42, and they showed up… eventually. Box looked like it took a round with FedEx, buds worked fine tho. Their customer-service chatbot kept looping; finally got... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I got the first order in good time an the product wked just fine. A wk later i tried to order another same product an order went thru. A week or so passed an was notified that order was cancelled due... Ver mais
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First my item was given a wrong tracking number, and it was difficult to communicate to get questions answered and the people or whatever I was trying to talk to couldn't follow my input to get the is... Ver mais
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I made a purchase for an item then realized I didn’t know enough about this company so I did a refund within the 30min window. Honestly wasn’t sure if I would get my money back but I did. So I just wa... Ver mais
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Informações sobre a empresa
- Loja de roupa
- também em
- Centro comercial
Escrito pela empresa
Bigbigmart is a sneaker clothing brand focused on sneaker matching shirts—graphic tees designed to complement the colors and character of your favorite kicks.
Informações de contacto
17224 S. Figueroa Street, #E9881, 90248, Gardena, Estados Unidos da América
- +1 (210) 512 5742
- cs@bigbigmart.com
- bigbigmart.com
3,6
Aceitável
430 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
You have the item(s) that we need at an…
You have the item(s) that we need at an affordable price. Our order was delivered on time and in excellent condition! I will definitely purchase more items in the near future.
16 de outubro de 2025
Resposta da Bigbigmart.com
Thank you so much for your kind feedback! We’re thrilled to hear that your order arrived on time and in perfect condition. It’s wonderful to know you found great value in our products — we look forward to serving you again soon!
I did not get the right thing I wrote…
I did not get the right thing I wrote them and I have not heard back
8 de outubro de 2025
Resposta da Bigbigmart.com
Thank you for your message. We actually replied to your previous email — could you please check your spam or junk folder just in case it landed there?
We truly want to resolve this for you as quickly as possible once we hear back from you.
Resposta da Bigbigmart.com
Thank you so much for your kind words!
We’re delighted to hear that your order arrived promptly and that you found the boxes easy to assemble and reasonably priced. Your feedback truly means a lot to us — we look forward to serving you again soon!
Delivery was incorrect but I got a…
Delivery was incorrect but I got a refund
I was satisfied with the way I was treated once I notified them about the situation
8 de outubro de 2025
Resposta da Bigbigmart.com
Thank you for your feedback!
We’re glad to hear that our team was able to resolve the issue promptly and that you were satisfied with the support you received. We truly appreciate your understanding and hope to serve you again under better circumstances next time.
Resposta da Bigbigmart.com
Thank you so much for your kind feedback!
We’re really glad to hear the parts arrived on time and met your expectations.
We truly appreciate your support and hope to serve you again soon!
Resposta da Bigbigmart.com
Happy to know your order arrived quickly! Thanks for shopping with us!
Resposta da Bigbigmart.com
Thank you so much for your kind words! We're thrilled to hear that you love the product. 🥰 We look forward to serving you again soon!
I received double what I ordered
I received double what I ordered. I wrote an email to you and got no response about how to send back the extra pkg I didn’t order.
8 de outubro de 2025
Resposta da Bigbigmart.com
Hello, we have already replied to your email regarding this issue. Please kindly check your inbox (and spam/junk folder just in case). Thank you!
Good service
8 de outubro de 2025
Resposta da Bigbigmart.com
Thank you for your kind words! We're glad you had a great experience with our service. 😊
They shipped open and used product from…
They shipped open and used product from Amazon.
Update: company has commented here that they emailed me. They have not. Nothing in spam or inbox. I smell a scam company.
Update: Been weeks and still no response. I have charged them back as it's the only way.
6 de outubro de 2025
Resposta da Bigbigmart.com
There seems to be a little mix-up. We have already sent you an email to help resolve this. Please kindly check your inbox (and spam/junk folder just in case). Thank you!
Resposta da Bigbigmart.com
Thank you for your feedback! We're thrilled you found the best deal with us. 😊 We look forward to serving you again!
Was pleasantly surprised
The order was promptly delivered and the price was the best I could find.
1 de outubro de 2025
Resposta da Bigbigmart.com
Thank you for your kind words! We're glad your order arrived quickly and that you found a great price. 😊 We look forward to serving you again!
Glad that I gave them an order.
I had never heard of this company. So, when they had the item that I was shopping for, I decided to take a chance. The item not only came in great shape, but it only took a few days. Win-Win, I will shop them again.
28 de setembro de 2025
Resposta da Bigbigmart.com
Thank you for taking a chance on us! We're thrilled to hear your item arrived quickly and in great condition. We look forward to serving you again soon! 😊
Resposta da Bigbigmart.com
So happy to hear that! Thanks for your feedback. 😄
********SCAM-SCAM-SCAM********
My credit card (Citi) would not even allow me to make a purchase so I'd say that's a pretty big red flag this place is a scam. You've been warned.
5 de outubro de 2025
Opinião espontânea
Resposta da Bigbigmart.com
We’re truly sorry to hear about the issue you experienced while trying to place your order. Please rest assured that we are a legitimate, U.S.-based retailer, and all payments are securely processed through trusted and verified platforms that meet industry standards for online transactions.
Sometimes, banks or credit card issuers automatically flag transactions as a precaution—especially if the purchase appears to be from a new merchant or in a different region. This doesn’t mean the website is unsafe, but rather that your bank is taking extra security measures.
We completely understand your concern, and we’d be happy to help you complete your order safely or answer any questions about our verification process.
Sent exactly what I ordered
Sent exactly what I ordered. It was at my house very quickly! Awesome job!
2 de outubro de 2025
Resposta da Bigbigmart.com
Thank you so much for your kind words! 😊
We’re thrilled to hear your order arrived quickly and that everything was just as expected. Your support means a lot to us!
"this order has been canceled"
"this order has been canceled due to extended shipping time"
lie to cover up canceling my order because of a pricing error.
Same situtation as Blooker review describes on 08/20/2025. When they responded
"The situation you described was due to a pricing error, and we should have communicated this to you more transparently instead of creating confusion."
Expect more lies
27 de setembro de 2025
Opinião espontânea
Resposta da Bigbigmart.com
We’re sorry for the confusion regarding your order. Unfortunately, it was canceled due to an unexpected issue with our fulfillment process at that time. We completely understand your frustration and appreciate your understanding as we work to improve our communication and service.
arrived on time
arrived on time. product is good. Box was damaged and thus the glass cover was dented in two spots
2 de outubro de 2025
Resposta da Bigbigmart.com
Thank you for your feedback! We’re glad to hear your order arrived on time and that you’re satisfied with the product. We’re very sorry to hear about the box damage and the dented cover — that’s definitely not the experience we want for our customers. Please reach out to us at cs@bigbigmart.com
with your order number and photos, and we’ll be happy to help make it right.
Resposta da Bigbigmart.com
Thank you so much for your kind words! We’re glad you enjoyed our pricing and fast shipping. We truly appreciate your support and hope to serve you again soon!
I placed an order 9/15/25 and it was…
I placed an order 9/15/25 and it was shipped on 09/16/25. They sent a tracking number and my item is just sitting somewhere ever since! Item not received. Sent a message through their website with no response! Never again!
16 de setembro de 2025
Opinião espontânea
Resposta da Bigbigmart.com
We sincerely apologize for the inconvenience you experienced with this order. The shipment was delayed by the carrier, and since it did not arrive in a timely manner, we have already issued a full refund for your purchase. Please allow a few business days for the refund to appear on your account. Thank you for your understanding.
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