Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I set up my business on this garbage platform after a 3 weeks i got only 1 visitor, and i believe that was their moderators. few days passed i noticed my account was deleted or compromised because... Ver mais

Classificada 4 em 5 estrelas

I love big cartel but I wish they had more themes and more cursive fonts and they should have the codes for discounts automatically instead of my customers input code they hate that. I understand to g... Ver mais

Classificada 5 em 5 estrelas

The willingness, patience and responsiveness of service was very helpful. I like the way the service starts with AI but then a person steps in and answers tricky queries. I also found the service peop... Ver mais

Classificada 1 em 5 estrelas

Schon das 2te. Mal versucht etwas zu bestellen, immer wieder werde ich vertröstet das die bestellten Artikel bald wieder verfügbar sind, obwohl die Artikel vor und nach der Bestellung auf der Shopsei... Ver mais

Informações sobre a empresa

  1. Serviço de e-commerce

Escrito pela empresa

Big Cartel is an e-commerce platform that gives creators, artists, makers, and small brands from all over the world the power to open their own online stores and make a living doing what they love. Since 2005, we’ve helped people sell over $3.5 billion of their work while remaining a 100% independent company. Driven by our passion for creativity and innovation, we stand as a haven for small brands connecting their passion with opportunity.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

88 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 11% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Any company that hides their address…

Any company that hides their address and phone can't have good customer service. I'm sorry. Filed under not trustworthy. I was thinking about setting up a store, but not without a way to contact someone. Stay away.

18 de dezembro de 2024
Opinião espontânea
logótipo da Big Cartel

Resposta da Big Cartel

Hi there! You can always contact our Support team at support@bigcartel.com. We also offer messaging to Support right from your Big Cartel account. See here for all the different ways to get in touch, and don't hesitate to reach out if we can help in any way!
https://www.bigcartel.com/resources/help/article/contact

Classificada 1 em 5 estrelas

rasied prices - greedy and not a great platform

They raised their prices and guess they don’t care about people who always supported them and paid for a store even with no sales ever. Asked about a discount coupon and they said they don’t do that. Tired of trying to stay with a company that does not care about the seller. Raised their lowest from $9.99 to $15.99. Crazy!

1 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fijne website om webshop mee te maken

Fijne website om je eigen webshop mee op te kunnen zetten. Erg simpel en snel te creëren en ik ben blij dat het ook mogelijk is om een gratis pakket te nemen.

Het enige nadeel is dat ze geen IDEAL of Nederlandse bankrekeningen als betaalmiddel voor klanten ondersteunen.

24 de agosto de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Don't believe all of the negative reviews

I believe a lot of the negative reviews here are with the businesses using the Big Cartel platorm, rather than Big Cartel itself.

I'm a photographer who was looking for an online store to sell my prints. I looked at a few options such as Squarespace and Shopify, but this one suited me best.

Its relatively simple to set up and the ability to import your Etsy store items into the shop is great. That saved a LOT of time. The only issue I had was pointing a domain to the store, but Big Cartel's support was very good at sorting that out.

I would say that improvements could be made to the design of dashboard and the store designer, plus the templates you are given to work with are a bit basic in functionality and design. More control over SEO would be good too, but so far I'm happy with everything.

28 de julho de 2024
Opinião espontânea
logótipo da Big Cartel

Resposta da Big Cartel

Thanks for taking the time to write a review! We're continuously improving the platform, so your honest, helpful feedback goes a long way. Don't hesitate to reach out if you need any additional help with your store!

Best,

The Big Cartel Team

Classificada 2 em 5 estrelas

It works well for starters as it can…

It works well for starters as it can help you build a simple platform however you have to pay for support and specific features I kept the website for a year then out of the blue the package I had went from 19.99 to 30.00. I know the economy is in a need right now but geeeeesh a $10 increase. This was a bit drastic for what they offer. Limited payment options as well. Much more better options available

31 de maio de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

This ecommerce platform is good for…

This ecommerce platform is good for small businesses. If you're just starting out then I would recommend, very straight forward, easy to use and affordable. One thing I would say is that there needs to be more options in terms of designs. It's a bit limited but once you change colours, layout and fonts you're good

28 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Had a beautiful meal

Had a beautiful meal, the meat and salad freshly cooked, beautifully presented, tasty, I would definitely eat from here again. Excellent

23 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

ti cancellano il sito senza permesso

Pessima piattaforma su cui fare il proprio sito di vendite online.

State molto attenti, mi hanno cancellato il sito versione free senza il mio permesso e approvazione, da qualche tempo era solo in versione base senza prodotti aggiuntivi oltre ai 5 permessi in versione free ma questo non era un permesso ad essere cancellato!!!

6 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This platform is a joke for artist that…

This platform is a joke for artist that sell out quickly. I’ve been a poster collector for a decade and I’ve always had nothing but issues with this site. If you are an artist and you take your web store seriously I would switch immediately. Yesterday I was charged for my purchase and my order was not confirmed. This happened to me quite. Few times in my ten years of collecting posters. Go with something better. As an upset customer. Please switch… for the fans.

4 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Progressive, and completely ok showing it

As a libertarian, I am all about personal freedoms. But when it comes to business, nobody should know what the people inside the company support in their personal lives. If you're publicly supporting political agendas and posting your professional position with it, bringing the reputation of the business with it, I can't support your business. Sorry, but you just lost a customer.

9 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Big Cartel is Amazing And Does Remit Sales Tax For You

From reading the reviews on Trust Pilot regarding Big Cartel it's obvious some poor reviews are about private sellers on a website with "...bigcartel.com" at the end of their url, not about Big Cartel itself. I love using Big Cartel. I've been with them for years. I pay $9.99 a month and did buy my own domain name for my online store which is a must if you're going to be an online retailer and want people to take you seriously. So I don't have the "[store name].bigcartel.com" on my url. It's just [storename].com for my url. I do have the "powered by bigcartel" text at the bottom. I don't see any problem with that. Customer service for Big Cartel is very responsive.

They do collect and remit sales tax on all orders in the United States. Some states may have issues with that but California is a state that works with them. I live in California. I had an issue with California because I had a seller's permit and also Big Cartel was remitting sales tax to California for all orders in my store. California contacted me and said I had failed to file my sales tax paper work and pay sales tax. I went back and forth with California and told them several times even though I have a valid seller's permit Big Cartel is remitting the sales tax from my store to California. Eventually a representative from the state of California got on the phone with me and explained to me they did find the info Big Cartel was submitting about my store to California but the problem was that is separate from my own personal seller's permit I have with California. California told me if I'm going to only use Big Cartel's services then I should cancel my personal seller's permit because I don't need one if I'm just using Big Cartel and relying on their services to remit sales tax for me. After that I canceled my personal seller's permit in California as I'm not selling in a physical location in California; I'm only using Big Cartel. If I was also selling my products outside of a website powered by Big Cartel then I would need a California seller's permit.

From my experience Big Cartel is the best way to sell online. They have easy to follow instructions for integrating your domain name into their storefront and then your soter website is [storename].com. They remit sales tax for you in most States in the USA, that saves a lot of time, and they have never tried to upsell me with pointless addons. I used Shopify before and that was way more expensive. I got spammed by shopify to upgrade and buy their stuff all the time. Shopify also billed me a percentage of every sale. And I had to do my own sales tax. With Big Cartel I pay a small monthly fee and that's it. They handle sales tax for me. I use Stripe for collecting customer payments. I do have a contact page on my store and when customers send me a message it comes to my email.

In summary Big Cartel works and is simple without any gimmicks.

11 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great, easy and affordable option for Artists

I opened my shop on Big Carel in the Fall of 2021 and everything has worked smoothly since. I appreciate it's just one price a month and that they remit taxes to states. I have my store integrated w/ my personal website and I appreciate all the tools. There's also effortless integration with PIRATE SHIP for shipping. I don't know what the bad reviews are about, but as an artist with a small sales side business, I didn't want a store to take over my life and this was the best option

6 de dezembro de 2022
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais