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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The young lady GlamedBYT that’s on this platform is taking money for orders that she is not fulfilling. Not only is she not completing orders she’s is unresponsive via telephone and email that’s liste... Ver mais

Classificada 1 em 5 estrelas

As much as I would like to shop on Big Cartel, it is impossible, there is not a log in for shoppers. At least not a clear one. I have googled, searched and even asked people on ETSY and I cannot fin... Ver mais

Classificada 4 em 5 estrelas

I love big cartel but I wish they had more themes and more cursive fonts and they should have the codes for discounts automatically instead of my customers input code they hate that. I understand to g... Ver mais

Classificada 5 em 5 estrelas

The willingness, patience and responsiveness of service was very helpful. I like the way the service starts with AI but then a person steps in and answers tricky queries. I also found the service peop... Ver mais

Informações sobre a empresa

  1. Serviço de e-commerce

Escrito pela empresa

Big Cartel is an e-commerce platform that gives creators, artists, makers, and small brands from all over the world the power to open their own online stores and make a living doing what they love. Since 2005, we’ve helped people sell over $3.5 billion of their work while remaining a 100% independent company. Driven by our passion for creativity and innovation, we stand as a haven for small brands connecting their passion with opportunity.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

90 opiniões

5 estrelas
4 estrelas
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1 estrela

Respondeu a 9% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great site - bigcartel review

Having read through this review page in advance to setting up my site on big cartel, I expected it to be a tragic waste of time. I was pleasantly surprised and horrified at these reviews once I started using it.

The issue is, the people writing the reviews on here do not understand the difference between reviewing a store using big cartel as their platform, and the platform big cartel itself.

Since I have owned multiple successful etsy stores before, I moved to bigcartel because I was fed up of ridiculous fees taking loads of my profits. Using big cartel for my business, I no longer lose around 20% to etsy fees.

I think it would be a lot easier just to write a list at this point.

Pros of big cartel:

-Only 2.9% transaction fee if you use stripe as your payment method (basically its a safe checkout option). No fees paid to bigcartel unless you pay monthly for better features -which is a hell of a lot cheaper than shopify packages.
-cheaper website packages. The first package is free, which is great go start on. And then the next one up, I believe its around £7 a month compared to shopify which starts at around £20 for its basic package. Its more affordable and you don't need to make as many sales to make it worth using!
-You can use either bank payments or paypal or both to get paid/pay for items
-easy to use, no coding involved unless you choose to
-looks good - nice presets. Takes the stress out of having to come up with something on your own.
-stripe has a feature that assesses scam payments and reports back. I haven't had to use it ever or report any scam payments but its good that there's regular assessment

Cons of bigbcartel:
-I would say you have to drive your own customers there, but thats literally why you have your own website anywhere. Really if you're not at a stage where you can attract your own customers you shouldn't have your own site, stick to etsy to create your own traffic if your just starting out :)
-I personally am very picky when it comes to how my site looks, and I feel like it would be nice to have a bit more control of its appearance. The presets are very nice though.
-they don't have an automatic review area, you have to collect that yourself and put it up
-uneducated reviews make it harder to sell on. If people are complaining about its validity just due to one bad seller exploiting them, it ruins the platform for all the trustworthy sites. I feel like it would be a good idea to create trust with customers and have a good relationship with customers in advance to creating your site anywhere but especially on big cartel. Because reviews on here, create doubt. You need that trust in advance so they feel like you won't rip them off essentially.

I personally have never had an issue either when buying off big cartel sites. I think you just need to be aware, and not buy from untrustworthy sites. A good tip is just to pay through PayPal if you ever feel unsafe - you can always open a claim with paypal if worst comes to the worst and they are always in favour of the customer if there's an issue. You will just get your money back. There's always a very small amount of bad sites on any platform -think of how many scams there are ok amazon which is a generally trusted platform. I don't think that makes the entire platform a scam.

8 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

This wanna-be Etsy platform is plagued…

This wanna-be Etsy platform is plagued with problems. They advertise as "free" but it's far from it. On Etsy you pay a measly 20 cents listing fee. With the Cartel you can pay $10 dollars or more in a monthly fee and if you make no sales then you lose a lot more money.

The platform is small so they offer no protection for sellers or buyers, so scams run rampant on the site. You can list stuff, collect the money, and ship nothing and customers have no recourse.

Other reviewers mentioned the platform is run by far leftists. It's an artist site, so what do you expect? It's funny they plaster Black Lives Matter in huge text all over their website, but go to their about page and the staff is 99% white. Maybe they are a bunch of hypocrites?

Lastly, Etsy has waaaayyyy more features. One example is if someone abandons the cart you can contact them Etsy and pick up lost sales. Not possible on Cartel. Etsy can accept payments for you. With Cartel you need to source your own payment solution which of course costs money, so Cartel is not as free as it sounds!

15 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Fauxfursource. Cheap rubbish from China

I bought a gilet and a jacket from faux fur source on Instagram. The gilet was cheap- looking not at all like the photo advertised and the jacket was light grey when I ordered dark grey. I will never use this company again. Cheap rubbish. They were Christmas presents

22 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY FROM HERE!!

DO NOT BUY FROM HERE!!! I brought something in August and never received my order and on October 28th they finally emailed me saying I would get a refund in 10-14 business days yet it’s November 21 and still not clothes no refund and I’ve been contacting them nonstop and no response. This is a scam and I lost 75$ for nothing.

21 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Weird company ran by a far left Marxist!

This company is straight up odd! It charges over the top prices for a basic service with limited functionality! You can only add 500 products in their max plan which used to only allow 300, their apps are basic and the fact they say they are for small businesses is a joke seeing as they charge so much!

Also upon research I have discovered the ceo is a far left Marxist who believes police should be defunded and only black lives matter!

30 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible you cannot reach anyone no…

Horrible you cannot reach anyone no phone number I could not even google my shop I paid for it is imbarrising to not be able to send my customers to a so called shop I closed it the same day I want all my money back

24 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Jeez

Jeez, I've been reading the reviews here on Trustpilot about Big Cartel and none of them are actually about the actual platform, these complaints are about companies that use Big cartel as a web host. I've been with Big cartel for 6 years and I think they are great for a small startup business and someone who isn't very tech-savvy but still wants to create a website. They make it very easy for anyone even if you don't have any experience to create a website and I always loved the fact that the pricing tiers are upfront, with no hidden fees or add-ons. You get exactly what you pay for.
I did see one legit complaint about the platform itself and not a business using it, and the person stated that Big cartel didn't bring any traffic to their website. Just like all new websites, you'll have to do some self-marketing yourself, and eventually, people and Google will start to recognize you and your brand.

I've loved Big cartel for exactly what they are. It's not perfect, but it works. My one real critique of it is that, for as long as it's been up and running, they should have added a way for customers to leave reviews without the business having to use third-party add-ons.

That's about the worst thing I can say about the actual website itself. It really is great for a small start-up company, and if you don't mind using thrid-part add-ons, then I say go for it. Also, I do not work for the company, this is just my honest opinion about the website since I see that no one was actually leaving a real review of the web host itself.

21 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Dollzpalace scammed me

Dollzpalace scammed me. Every time you try to look up the site it says they're not available. I ordered a pair of shoes from their advertisement on FB 3 months ago and NEVER received them. I wish there was an option for zero stars.

23 de maio de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Disgusting

Minnies fashion :-ordered of here on the 8th of feb and never received my item so I rang the bank got my money back and she decides to send item out ? Bad customer service do not order !!

22 de maio de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY FROM MINNIE'S FASHION X

DO NOT BUY FROM MINNIE'S FASHION X. Waited a month luckily I paid via PayPal and got my money back. Please do not fall into the trap. Got vague replies from the seller on Instagram but no package came and would not offer me a refund. Please please please I strongly urge you do not buy here!!!

17 de abril de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t order from Minnie’s Fashion!

Don’t order from Minnie’s Fashion!! I’ve payed (luckily through paypal) 3 weeks ago and never received my item. Messaged the seller on instagram and got a few very vague replies, whoever they are are totally useless. Don’t waste your time.

18 de março de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Don't Waste Your Time!!!

Don't Waste Your Time!!!
I started a free site on Bigcartel several months ago. I've had zero visitors and can't even bring up the site with a direct search.
They said it would take a while for Google to crawl the site but if I can't even get to the site it's a complete waste of time.

4 de janeiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Scammed

Ordered goods from minnies online - being fobbed off,now 4 weeks since I paid for an item. Still not recieved. Scammed. Will contact Trading Standards and the police.
This seller is on instagram and has now blocked me.

6 de dezembro de 2019
Opinião espontânea

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