Big Home Tax Opiniões 618

Unable to activate the software with the license key provided with my purchase. No way to contact the company for immediate help. Telephone greeting says they only respond to text. Does not give a timeline as to when they will respond.

Update 4/4/2025: Because of the above truthful review, this company has threatened to cancel my software (TurboTax) license key and also not issue a refund for the purchase because I gave them a 1-star rating and stated what my experience was. I contacted them when the code didn't work and they had to issue a new activation code since the original one apparently got cancelled by the TurboTax system for God knows what. By threatening to cancel my activation key (which voids the software), I cannot trust the software for filing taxes and will have to purchase elsewhere. See how others have gotten to the filing stage only to learn that their software activation keys had been cancelled. I will dispute the transaction with my bank and provide them screenshots of the threats and rude texts from BigHomeTax.

I conclude that BigHomeTax is a vindictive company that doesn't have a clue about customer service, ethical business or U.S. consumer protection rights. We need a way to upload screenshots so the world can see the nasty texts this company sent to me!

Update 4/5/2025: I went to report BigHomeTax to TurboTax as I'm sure threatening customers would not be acceptable for their redistributors. But they were already reported by many others and TurboTax has confirmed BigHomeTax is not an authorized reseller of TurboTax software. Google search turbotax support and type in "BigHomeTax" to see for yourself.

Update 4/6/2025: Trustpilot needs to add a "Resolved" rating and not just a "Response" rating. Look at the responses BigHomeTax has given to dissatisfied customers all having the same issues with BigHomeTax pirated re-sold software. Look at the BBB complaints for this company as well. Responses don't mean anything if all the company has to do is just type in some nonsense that doesn't address the issues reported in the reviews.

I have used intuit products for many years. I recently retired so I turned to TurboTax for preparing my own personal return. I found the experience to be pleasant and thorough. I recommend it for you.

BigHome Tax was a very nice surprise! I found what I needed and at a price that was lower then my normal source. what a pleasant surprise!!

Download smoothly and product as promised. Will purchase again from them.

Purchased turbotax personal and business for tax year 2024. Could not pay the state fee to file because the license had been canceled. If you buy from this company beware of this risk. Now I have to buy the software again from Amazon.

Great price. Seamless download. I worried about the too-good-to-be-true-ness of the price and access, especially with all the scams 'out there.' The site is legit and I downloaded my product without incident. Happy.

Easy transaction. Great prices. Coupon codes available.

Excellent service at a lower cost. No issues registering software.

The purchase, download, and key supplied worked flawlessly.

Excellent price, and very easy to order and download. I will use this service every year for TurboTax!

Same activation code you would get from Amazon but at a discount. Perfect service.

Great Prices on the software, the only thing is that sometimes the activation key stops working for some reason.

I purchased TurboTax and didn’t have any trouble activating it.

I ordered the TT deluxe with state about 6 times. The price is the lowest found on the web and always beats the in store prices. The code hasn’t given any issues. The ordering process is quick and easy.

No problems getting and activating the software. I've used them before and last year had to contact them for an activation code for previously purchased 2023 software which they happily provided!

Bought software from "BIG HOME TAX" in January 2025

I installed and the product updated

Yesterday I completed my tax forms with Turbo tax

When I got to the payment screen to Efile my Fed and State files

I could not complete the process

TurboTax says the License was cancelled

I'll have a dispute with "BIG HOME TAX"

Though their site has all the signs of legit, they are definitively a scammer. They are purchasing valid license codes and recycling them.

Fast and easy. Much cheaper than buying at a store or other web site. Will definitely use again.