I’ve been insuring my bikes through BIKMO since 2021. BIKMO is the only insurance company I’ve found that covers bikes during a triathlon—and at their current replacement value. Unfortunately, my b... Ver mais
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I’ve been insuring my bikes through BIKMO since 2021. BIKMO is the only insurance company I’ve found that covers bikes during a triathlon—and at their current replacement value. Unfortunately, my b... Ver mais
A empresa respondeu
Wie oft beschrieben ist die Erreichbarkeit des deutschen oder österreichischen Zweiges per Telefon überhaupt nicht möglich und Antworten per Mail erhielt ich nur, nachdem ich mich telefonisch im engli... Ver mais
I've insured my bicycles with Bikmo for a few years now. I'm jolly glad I did, because I recently had a close encounter with a deer on a steep hill in which I was knocked unconscious - helmet smashe... Ver mais
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This is something I really didn't want to have to do, theft is a horrible experience to go through, its hard not to feel that its personal. However, the process to make a claim was very simple, and st... Ver mais
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Escrito pela empresa
Whatever you ride – road bike, mountain bike, e-bike, gravel bike, cargo bike or something custom-built – our cover protects the things that matter most to riders: theft, accidental damage and vandalism, with worldwide cover and your kit and accessories included. And with no depreciation on payouts, you're covered for the value you've insured. Heading further afield? Our cycling-specific travel insurance protects you, the rider, wherever the road or trail takes you.
We provide cycle insurance across the UK, Ireland, Germany and Austria – because more people riding more often makes the world a better place. Alongside cover for riders, our cycle business insurance protects the bike shops, tour operators and community groups that keep cycling communities going strong.
We believe caring for riders and the planet go hand in hand. As a certified B Corp and 1% for the Planet member, we turn our business into impact – supporting projects that keep trails, roads and wild places thriving.
Glendale House, Sandycroft Industrial Estate, CH5 2QP, Flintshire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 34% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sehr lange Wartezeiten und kaum Unterstützung bei Problemen.
My bike was stolen from a train station on a Wednesday, by the following Tuesday my claim was approved, and I ordered my new bike for delivery on Friday. 9 days from theft to riding again, amazing!

Resposta da Bikmo
So glad to have Bikmo as my insurance company as my bike got stolen, they were very helpful and got my claim sorted quickly .

Resposta da Bikmo
Setting up insurance was very easy.
Coverage in general looks excellent, should that day come, fingers crossed not!

Resposta da Bikmo
What a fantastic company! Helpful and pleasant to deal with at all times. Dealt with theft of the bike swiftly and efficiently, despite it being quite a complex case, and paid out in just the same way. Thank you Bikmo and staff 😀

Resposta da Bikmo
My (almost) new bike was stolen and I was very upset and disappointed. My claim with Bikmo was correct, fair, fast, smooth and professional. Very friendly people there. Will insure my next bike with them, for sure. I do recommend them very strongly.

Resposta da Bikmo
Fast and efficient with dealing my claim, a big thanks to Bikmo, back riding in no time at all.

Resposta da Bikmo
Bikmo dealt with my accidental damage claim both promptly and professionally. Came off my beloved Trek Emonda after a touch of wheels on a club ride. Snapped the carbon handlebars and smashed the right hand sram shifter/brake lever and also damage to my helmet. Quote for repair and replacement helmet fulfilled and delighted with the service provided.

Resposta da Bikmo
Replaced stolen e-bike and kit at at full replacement value. Huge relief as couldn't afford to do that without insurance support and am back biking within 2 months.
Good communication throughout, even through minor process delays. Far better than van insurance company on almost all counts.

Resposta da Bikmo
After suffering a bike crash and injury [no-one's fault] was super impressed at how quickly, easily and smoothly my claim was processed.
Everything I claimed for was paid without any trouble.
Part of the claim was for bike repairs. When the bike mechanic went to order the replacement bike parts he discovered the parts he had quoted for were actually only available as full components, not the individual parts he initially investigated [thanks SRAM!] so the cost for these parts increased. Bikmo didn't hesitate to pay out for the extra cost for these unforeseen items either as an extra payment after settlement. I wasn't expecting that so super impressed.
Will be renewing my policy next year for sure.

Resposta da Bikmo
Bikemo approved my claim at the beginning of September and still didnt send money since two months, moreover they do not reply to my emails where I ask for payment.
ITS JOKE!

Resposta da Bikmo
Very good service tom was really good it went very smoothly

Resposta da Bikmo
Great experience with Bikmo Team!
Very professional and easy to deal with. My two 5-year-old bicycles were stolen from a locked communal area in Cambridge. The claim process took about a month — probably a bit longer than usual — as my case required extra confirmation (the thieves had cut through the bike rack, so there were no locks left). Despite that, communication was clear throughout, the process was smooth, and my claim was approved without issues.
I had insured my bikes with all the accessories for their current new market value, and everything went exactly as agreed. Just note there’s a 10% excess if you choose a cash settlement — it’s clearly stated in the policy. I’m now ready to buy a new bike, and I’ll definitely be insuring it with Bikmo again.

Resposta da Bikmo
Sorting out insurance for my electric bike was really straightforward and I had quick responses to check my bike lock as well.
Bikmo help desk was also quick in clarifying my questions on insurance as well.

Resposta da Bikmo
Huge thanks to Bikmo Cycle Insurance 🚴♂️
I just wanted to say how impressed I’ve been with Bikmo throughout the whole process after my bike was stolen. From start to finish, they’ve been incredibly professional, understanding, and efficient. The claim was handled quickly and smoothly, with great communication the whole way through.
It’s never a nice experience having your bike stolen, but Bikmo really made the process as stress-free as possible. Couldn’t recommend them enough!

Resposta da Bikmo
Csak egy napig volt biztosításom mivel sajnos azt a biciklit aztán nem kaptam meg amit megrendeltem ide biztosítás már másnap le kellett mondanom de nagyon kedvesek és segítőkészek voltak a megszüntetés ben

Resposta da Bikmo
I was knocked off my bike, due to a car driver distracted by his kids in his car, and hitting the back of me. Bikmo were very quick at sorting out the payment for my bike repairs. All the staff I dealt with were very friendly and helpful.

Resposta da Bikmo
Recently joined and have been really impressed so far!
The policies are super clear, the claims process is straightforward, and the service is c30% cheaper than the equivalent of some of the competitors, whilst having better perks like unlimited worldwide coverage.

Resposta da Bikmo
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