Bilstein-Shocks Opiniões 

172
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was dealing directly with Mark, asking a lot of questions about finding a replacement spring for my B16 coilovers on my RS4. He was great in providing all the information i needed and has source... Ver mais

Classificada 5 em 5 estrelas

Phenominal customer service orderd 2 shocks and some top mounts but the tops were out of stock so they let me know and refunded them and the shocks were here in no time,will be ordering many more thin... Ver mais

Classificada 1 em 5 estrelas

Have bought the most expensive shock absorber for a fiat bravo. Put it in my fiat had engine probkem and never started. I have same car in Italy send it there and put it in that car less than a year t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When I needed new front suspension struts for my Mercedes SLK AMG. I browses the Internet looking at suppliers and fom reading reviews I see that Bilstein we highly recommend. My local parts stor... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de peças automóveis

Escrito pela empresa

Bilstein Shocks.co.uk is the number one supplier for Bilstein shock absorbers and suspension kits. Our online shop has thousands of suspension car parts listed. We are now under the management of Sourcefy Ltd. UK, an official partner of Thyssenkrupp Bilstein GMBH. A home to Bilstein experts.


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4,0

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TrustScore: 4 em 5

172 opiniões

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4,0

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(172)

46 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

HORRIBLE PRODUCT THAT DOES NOT LIVE UP…

HORRIBLE PRODUCT THAT DOES NOT LIVE UP TO ITS HYPE OR
"LOOK AT ME BLUE POWDERCOATING"
Was talked into the 6112 front coil-overs and 5100 rear in my 2007 Sequoia 4X4.
********************************
What a shocking performance disappointment.!!
********************************
PROS
- OOOH Bright blue powdercoating
THATS ALL THE PROS..

CONS
For a Sequoia these shocks SUCK and are NO difference than the after market monroe's that were on it.
- Horrible ride
- oscillates up and down just going down the street!
- horrible dampening
- just going over parking lot speed cushion 3-5 mph the front hard bottoms out ( shock travel dirt shadow shows some 3+ inches of travel and have never been off-road or carried anyone but me and wife with NO added weight inside.
- Comes with INADEQUATE 600 LB coil spring.
- Needs to be min 650 lb or 700 lb front coil spring but the NO CUSTOMER SERVICE rep in SoCal is condensending and talks over you and doesn't want to hear it needs stronger coil.
These things are not cheap and with labor your looking at appx $2500 for 6112 and 5100 installed.
The setup that was on it before rolling into the truck shop were JUST AS THE SAME AS THESE..

DONT WASTE YOUR MONEY ON 6112 FOR 1ST GEN SEQUOIA

I WOULD HAVE PUT KING ADJUSTABES ON BUT THEY NOT MADE FOR 1ST GEN SEQUOIA

BILSTEIN SUCKS... NEVER AGAIN

5 de julho de 2025
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello Tom,

Thanks for providing a feedback.

We understand that parts can be a expensive nowadays. High performance is something to expect to such known brand indeed.

We wish to help you. The thing is, we do not recognize any order under your name purchased in our store.

We believe it is worth mentioning that we are not Bilstein itself but just a retailer that focuses on the brand and operates in the United Kingdom.

We believe your concern should be addressed by Bilstein US.

If you can be so kind and amend your reviews to us, we would greatly appreciate it and will be more than happy to assist you further with your Bilstein parts needs.

We're looking forward to hearing from you soon. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 4 em 5 estrelas

B8 sprint shocks order.

B8 sprint shocks order.
I purchased B8 sprint shocks for my Alfa Romeo Giulietta, the rear shocks were out of stock and were placed on back order from the head office in Germany.
Once they received it after 5 weeks, order was dispatched in a timely manner.

11 de novembro de 2025
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello John,

We hope you've been doing well as well as the parts we've had delivered to you.

We're glad to know that we've brought you such delight and confidence in our service.

We highly value your feedback and we're hoping that more from Singapore will get to know about how we took care of your Bilstein parts needs.

We'll be more than happy to uphold such high value assistance to everyone.

We greatly appreciate your business with us. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 5 em 5 estrelas

Good service and original parts were…

Good service and original parts were delivered. One of the items was not in stock but the company was able to source it.

7 de dezembro de 2025
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello,

We hope you've been doing well as well as the parts we've had delivered to you.

We're glad to know that we've brought you such delight and confidence in our service.

We highly value your feedback and we're hoping that more from Trinidad and Tobago will get to know about how we took care of your Bilstein parts needs.

We'll be more than happy to uphold such high value assistance to everyone.

We greatly appreciate your business with us. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 5 em 5 estrelas

Great experience, USA buyer

Good seller. Had parts I couldn’t source in America. Mike was responsive to my questions and transparent about lead times on back ordered items.

28 de novembro de 2025
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello Joe,

We hope you've been doing well as well as the parts we've had delivered to you.

We're glad to know that we've brought you such delight and confidence in our service.

We highly value your feedback and we're hoping that more from America will get to know about how we took care of your Bilstein parts needs.

We'll be more than happy to uphold such high value assistance to everyone.

We greatly appreciate your business with us. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 5 em 5 estrelas

I had clear communication with the…

I had clear communication with the team, I am all the way in South East Asia and my package arrived within 10-12 days. Good Job Bilstein Shocks UK. Tracking number helped alot.

8 de novembro de 2025
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello Ali,

We hope you've been doing well as well as the parts we've had delivered to you.

We're glad to know that we've brought you such delight and confidence in our service.

We highly value your feedback and we're hoping that more from South East Asia, most especially from Brunei, will get to know about how we took care of your Bilstein parts needs.

We'll be more than happy to uphold such high value assistance to everyone.

We greatly appreciate your business with us. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 1 em 5 estrelas

I had a B14 kit fitted to my T5 camper…

I had a B14 kit fitted to my T5 camper van which wasn't cheap. 3 years later, and less than 5k miles, I have a leaky front damper which now needs replacing. Van Style (who I bought thye kit from) and Bilstein have said I only have a 2 year guarantee and wont cover me for a replacement so am extremely disappointed. I thought Bilstein were supposed to be one of the best but obviously in my case - not!

17 de novembro de 2025
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello Dave,

Thanks for providing a feedback.

We understand that parts can be a expensive nowadays. It can also be very disappointing in case of unexpected failure along the way.

We wish to help you. The thing is, we do not recognize any order under your name purchased in our store.

We believe it is worth mentioning that we are not Bilstein itself but just a retailer that focuses on the brand and operates in the United Kingdom.

If you can be so kind and amend your reviews to us, we would greatly appreciate it and will be more than happy to assist you further with your Bilstein parts needs.

We're looking forward to hearing from you soon. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 1 em 5 estrelas

Don't bother with them

Don't bother with them, trust the 1* reviews, I ordered item IN STOCK online, paid for it, few days later they send me an email saying its not in stock, since then 0 contact, my money is gone, they don't reply to my emails, absolute scam.

Edit: don't believe their reply, it's all lies, do not order from this website, it's been over a week and I'm still waiting for my refund, they are now trying to blame my bank for it!!!

1 de outubro de 2025
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello Asjan,

Thanks for providing a feedback.

We understand that sourcing parts can be a real pain nowadays.

The thing is, we do not recognize any order under your name purchased in our store.

We believe it is worth mentioning that we are not Bilstein itself but just a retailer that focuses on the brand and operates in the United Kingdom.

If you can be so kind and amend your reviews to us, we would greatly appreciate it and will be more than happy to assist you further with your Bilstein parts needs.

We're looking forward to hearing from you soon. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 2 em 5 estrelas

Expect little contact and a long wait potn

They are bilstein so the quality is as you would expect.
That being said if you order from British suppliers such as potn then expect to be told a date then put 4 weeks minimum on top of that date.
They will also not tell you when being sent out.
Not great

27 de setembro de 2025
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello Vince,

Thanks for providing a feedback.

We understand that sourcing parts can be a real pain nowadays.

The thing is, we do not recognize any order under your name purchased in our store.

We believe it is worth mentioning that we are not Bilstein itself but just a retailer that focuses on the brand and operates in the United Kingdom.

We can see that you made this purchase with P.O.T.N. which happens to be one of our competitors and is not linked to us in any manner. If you can be so kind and amend your reviews to us, we would greatly appreciate it and will be more than happy to assist you further with your Bilstein parts needs.

We're looking forward to hearing from you soon. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 5 em 5 estrelas

The experience wasI would choose them again excellent

The experience was excellent. I received advice to help me find the best solution to my questions.
I would choose them again.

13 de agosto de 2025
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello Leonardo,

We hope you've been doing well as well as the parts we've had delivered to you.

We're glad to know that we've brought you such delight and confidence in our service.

We highly value your feedback and we're hoping that more from Argentina will get to know about how we took care of your Bilstein parts needs.

We'll be more than happy to uphold such high value assistance to everyone.

We greatly appreciate your business with us. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 1 em 5 estrelas

Having found to have issues with…

Having found to have issues with BILSTEIN,suspension components purchased from P.O.T.N., i contacted Bilstein.com explaining my issue and was replied to by Head of marketing Shae Hawkins having explained to her the problems with part no 24-263443 which is the part that Bilsteins own search system found for my vehicle Audi s4 B6 avant 4.2 v8 i was told i had purchased the incorrect part , if Bilstein own search system informs what part is suitable for my vehicle then obviously i order the parts and believe this to be the correct fitment , although this is obviously not so , the part no given to me 24-119795 by Bilsteins own representative as the correct fitment is not even listed for my specific vehicle ,.Ihave also had a lengthy conversation with Sam from bilstein tech dept .i did not purchase an incorrect part which is what i was told by the representative , the part specified by Bilstein for my vehicle is not a correct fitment .Bilstein should be made aware that their parts are not cheap and if mistakes are made during manufacture it should not be down to customers to solve their own problems with fitment , im absolutely appalled at the attitude of such a large company .

23 de junho de 2025
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello Michael,

Thanks for providing a feedback.

We understand how costly parts can be nowadays. Sourcing parts can be a real pain as well.

The thing is, we do not recognize any order under your name purchased in our store.

We believe it is worth mentioning that we are not Bilstein itself but just a retailer that focuses on the brand and operates in the United Kingdom.

We can see that you made this purchase with P.O.T.N. which happens to be one of our competitors and is not linked to us in any manner. If you can be so kind and amend your reviews to us, we would greatly appreciate it and will be more than happy to assist you further with your Bilstein parts needs.

We're looking forward to hearing from you soon. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 5 em 5 estrelas

Love my Bilstein Shocks/Struts!!

Love my Bilstein Shocks/Struts!!! Customer service is AMAZING as well. I have them on my FJ Cruiser and 4Runner. Man, did they improve the body roll over the stock Toyota shocks on the 4Runner. My FJ came with Toyota/Bilstens on it, but I upgraded them as well.

12 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bought a set of brand new 5100 Bilstein…

Bought a set of brand new 5100 Bilstein shocks and had them installed a couple months ago. Drove my truck for maybe a few weeks combined in the past couple months and my drivers side strut already snapped and was leaking. Tried to go for the warranty but bilstein denied the warranty. So now I will be going with a different brand of struts. Will never spend my money on bilstein products again. Waste of money for poor quality and warranty is garbage! Would definitely not recommend!!

24 de fevereiro de 2025
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello Kalyssa,

Thanks for providing a feedback.

We understand how costly parts can be nowadays. We know how frustrating it can be for your new parts to fail prematurely.

The thing is, we do not recognize any order under your name purchased in our store.

We believe it is worth mentioning that we are not Bilstein itself but just a retailer that focuses on the brand and operates in the United Kingdom.

We urge you to provide any pertinent details that will lead us to identifying your order so we can look into it for you. If this is not purchased from us, kindly amend your feedback as this is not something we are involved in the first place.

We appreciate your understanding. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 1 em 5 estrelas

Unfortunately Very Bad Experience

Unfortunately, I had a very bad experience with this company.

I bought an air suspension for my 2004 Mercedes E200 from rellasamortiser in Athens.

The instructions for installing the suspension, which were on paper, inside the spare part packaging, did not say anywhere that we had to remove the car's bridge (I also have photos of the instructions).

The only time they mentioned the bridge was verbally on the phone.

I asked many official Mercedes workshops about the procedure for the replacement.

I also asked official Bilstein representatives in Greece. They all told me the same thing, that it is dangerous to tamper with the car's bridge just for a suspension.
It is the wrong procedure, regardless of whether the Bilstein company said it through a video on YouTube.

So if the company said that I had to remove the engine as well, should we remove the engine?

You buy such an expensive spare part for the car, and instead of having proper instructions, they tell you, watch YouTube!

Besides, if you said we should remove the roof, should we do it?

The spare part broke on the same day of installation, normally it should have been replaced.

After 1.5 months of waiting, the bilstein company replied that the installation was not done properly.
Should the company look at this particular product again?
From what it turned out, you have not manufactured it properly and you should at least provide proper instructions in the packaging of the spare part.

Unfortunately, nothing was done properly with this particular company. Too bad.
A lot of money, wasted for no reason.

30 de dezembro de 2024
Opinião espontânea
logótipo da Bilstein-Shocks

Resposta da Bilstein-Shocks

Hello Alex,

Thanks for providing a feedback.

We understand how costly parts can be nowadays. Sourcing parts can be a true pain as well and installing them can be a real challenge.

The thing is, we do not recognize any order under your name purchased in our store.

We believe it is worth mentioning that we are not Bilstein itself but just a retailer that focuses on the brand and operates in the United Kingdom.

We are in no way connected to the retailers mentioned in your feedback. This store is under the management of Sourcefy Ltd.

We're looking forward to hearing from you soon. Please feel free to contact us back. Cheers!

Regards,
Bilstein-Shocks UK
Sourcefy Ltd.

Classificada 4 em 5 estrelas

Identical Quality

Ordered part through Parts-in-Motion, a BMW brake splash shield made by well known brand Febi owned by Bilstein, a Germany company.

The part requires a slot (hole) for handbrake shoe pin which is flat to fit the pin through then turns 90 deg, to secure. This part had NO SLOT.

Contacted Febi/Bilstein and they kindly checked and it matches BMW origin part. Stupid BMW as on production line it'll need the slot punched out, but their replacement part which always rust away so will need replacing has no slot and Bilstein have to make an identical copy, so not their fault!

Parts-in-Motion Order number: 19-11625-25308

FEBI part: 171549 Brake Disc Splash Panel for 120D

30 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible

Horrible, item item was not in stock, they told me they have to made it. It took 3 weeks to made it. I had to pay £22 on top of my order for some taxed. I do bot recommend

18 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Komplettes Fahrwerk neu vorn und hinten…

Komplettes Fahrwerk neu vorn und hinten mit Bilstein, plus Dämpfer. Vorne links feder unten gebrochen, ca 18-19 Monate drin. Vorne rechts ca. 26 Monate feder unten gebrochen. Fahrzeug Opel Meriva A Baujahr 2004 Automatik, gefahrene Kilometer ca 5-6000, wenn überhaupt so viel km, sparsame Fahrweise. Resümee "Bilstein" Fahrwerksteile Schrott, ni wieder.

19 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

If you're thinking of using…

If you're thinking of using Bilstein-Shocks.co.uk then hopefully you read this first. Firstly these guys are resellers and not actual Bilstein, they are also awful with any after sales so if you encounter an issue be prepared for pain. I purchased the B16 kit in 2023, the kit experienced an issue following fitting and after days of chasing and sending videos of the issue both myself and the garage were unable to get a response, after one week a response was finally received asking to send the faulty part to them to be tested. Very difficult when the part is fitted and you're dependent on the car. The garage was willing to talk to a technician but Bilstein-Shocks would not oblige.
If you're looking for Bilstein kit then personally I'd look elsewhere, I guess alarm bells should of rung when the website said 'Easy Oline Returns'

1 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Federbruch Bilstein B14 für einen VW T5 nach 26…

Am Bilstein B14 für einen VW T5 nach 26 Monaten Feder gebrochen. Nach einer Woche Rückmeldung von Bilstein Feder nicht mehr Lieferbar. Über Händler Bilstein Feder mit anderer Kennung besorgt.
Kosten für Federn mit Einbau und erneuter Einzelabnahme 750Euro.
Niiiiieee mehr Bilstein.

31 de agosto de 2023
Opinião espontânea

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