Really happy with service, polite on the phone helpful and I then ordered online it was a quick delivery especially as only a few days before Christmas. I’m disabled in a chair and asked for my bl... Ver mais
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Leia as opiniões dos outros
Good website to order & got live assistance via online typing to answer questions. Swift delivery, but heavy handed getting bins off van and abrupt manner from delivery man, wasn’t the best service.... Ver mais
A empresa respondeu
Excellent service! I ordered a 120 litre wheelie bin with door number on Monday morning and it arrived Tuesday lunchtime. Great quality and such fast service, I will definitely use this company again.... Ver mais
A empresa respondeu
Really good service from start to finish. Lisa helped with my order when my card failed. She checked in to see if everything was ok and if she could help. Finally managed to order on a different card... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Bin Factory Outlet Ltd is a supplier of 4 wheeled metal bins and 2 & 4 wheeled plastic bins with direct links to the manufacturers to supply straight to the service industry and public. There is no minimum order qty and delivery is quick and easy and usually within a few days or next day if requested to destinations nationwide. Delivery is also available to Northern Ireland and the Republic of Ireland. Its quick and easy to order on the website or over the phone. You can also pay by BACs. Accounts welcome subject to the usual credit checks. Spares and accessories are available and we can also arrange retro fitting. Give us a call or drop over an email with your requirements either big or small and we will take it from there.
Informações de contacto
4,7
Excelente
301 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The order went fine and the delivery…
The order went fine and the delivery was on time.
1 de abril de 2026
Resposta da Bin Factory Outlet Ltd
Many thanks for your lovely review.
Resposta da Bin Factory Outlet Ltd
Thankyou for taking the time to review and so pleased you were happy with everything.
Resposta da Bin Factory Outlet Ltd
Thankyou! I'm glad you are happy with everything and thanks for being a great customer. It means so much to us that you've taken the time to leave your review.
Ordered several bins from this company…
Ordered several bins from this company and very happy with them
11 de fevereiro de 2026
Opinião espontânea
Resposta da Bin Factory Outlet Ltd
Thankyou for your review and for coming back to us time and time again. We appreciate your business.
The Bin Factory Outlet were very…well priced
The Bin Factory Outlet were very reasonably priced and there communication was excellent.
8 de janeiro de 2026
Resposta da Bin Factory Outlet Ltd
Thankyou for your review and so pleased you were happy with everything.
Resposta da Bin Factory Outlet Ltd
Thankyou for taking the time to review, its much appreciated and so pleased you were happy with everything.
Resposta da Bin Factory Outlet Ltd
Many thanks for your review and really pleased you were happy with everything.
Excellent advice and support
Excellent advice and support - quick service, reasonable prices and high quality bespoke printing of labels for multiple waste streams. I will certainly use them again when needed and wouldn't hesitate to recommend Bin Factory Outlet to other would-be customers.
14 de outubro de 2025
Resposta da Bin Factory Outlet Ltd
Amazing, thankyou.
You have sent me two bins that are unusable
You have sent me two bins (supplied one within the other). Despite the efforts of other members of my family, they have remained firmly stuck together. We live on a private estate, and I have asked the manager to assist by sending two hefty members of the estate maintenance team to try and separate the bins. They will assist me shortly. If they fail, you must surely acknowledge that what you have supplied is not fit for purpose, and that you will refund my money and collect the stuck bins. To avoid unpleasantness, I am hoping to avoid having to pursue further action against you.
20 de outubro de 2025
Resposta da Bin Factory Outlet Ltd
I'm so sorry you had this issue with the bins. When more than one bin is ordered, the bins that are stacked inside each other and this can sometimes create a vacumn effect. Its sad on this occasion that you needed extra help to get them apart.
We have since spoken with the customer and they have confirmed issue resolved. BFO apologised for the inconvenience.
Any issues with the bins,service or anything else is dealt with quickly and positively and we endeavour to give our customers the best service possible.
Really good service from start to…
Really good service from start to finish. Lisa helped with my order when my card failed. She checked in to see if everything was ok and if she could help. Finally managed to order on a different card (my issue not the companies) and lisa checked again that my order was correct and ok to dispatch. Order arrived quickly.
10 de outubro de 2025
Opinião espontânea
Resposta da Bin Factory Outlet Ltd
Ahh amazing, thankyou for taking the time to review us. I'm so pleased you were happy with everything. Hope to hear from you again for any future requirements!
Excellent service
Excellent service
Highly recommended
Lisa is so kind,helpful,knowledgeable
Also quick delivery
5 de setembro de 2025
Opinião espontânea
Resposta da Bin Factory Outlet Ltd
Thankyou for your review! Always a pleasure to help.
Resposta da Bin Factory Outlet Ltd
Thankyou for taking the time to give a great 5 star review. Its really appreciated and I'm so pleased you are happy with the bins.
Great quality product
Great quality product, good communication and quick delivery.
20 de agosto de 2025
Resposta da Bin Factory Outlet Ltd
Thankyou, I'm pleased you were happy with everything and you took the time to review.
Id be happy to help should you need anything else.
Happy with the bin supplied!
The bin arrived very quickly and was just as ordered. Thank you very much!
21 de julho de 2025
Resposta da Bin Factory Outlet Ltd
Thankyou for your review.
5 stars
Site was easy to use, kept informed through emails with Lisa of the delivery process, answered questions when asked quickly to keep me updated. Excellent service
17 de julho de 2025
Opinião espontânea
Resposta da Bin Factory Outlet Ltd
Thankyou for your fantastic review! Really good to know you were happy with everything.
Easy to order and the speedy delivery…
Easy to order and the speedy delivery was great. Definitely use again
18 de junho de 2025
Resposta da Bin Factory Outlet Ltd
Thankyou for your amazing review and good to know you would use us again. Thankyou.
Poor service and very expensive delivery
Didn’t receive an order confirmation, let-alone a delivery notice. Bin didn’t turn up in great condition either, which when the bin cost £75 and a £30 delivery charge is very poor.
1 de julho de 2025
Resposta da Bin Factory Outlet Ltd
Thankyou for taking the time to review your product and experience, its always good to hear if good or not so good as this enable us to improve.
I'm sorry to hear that you weren't happy with the condition of the bin on arrival. All the bins that leave here are wiped down, wrapped and taped shut. From then they go on to a couple of transport vehicles and warehouses which carry a lot of freight and will therefore probably be dusty.
The order confirmations and delivery emails are sent out automatically and are sometimes landing in junk or spam folders and sometimes blocked by security so please accept my sincere apologies if this has happed and you haven't received any communication.
I am more than happy to email out a VAT invoice if required so please let me know.
I do try and keep an eye on prices and believe BFO are pretty much in line with other retailers so again, I'm sorry if you felt we were expensive.
Please let me know if I can help, discuss or clarify anything further.
Kind regards.
Lisa, Bin Factory Outlet Manager.
Very efficient service highly recommend
5 de junho de 2025
Resposta da Bin Factory Outlet Ltd
Thankyou for your AMAZING review.
Please come back to us should you need anything else.
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