BiOptimizers Opiniões 

534
TrustScore: 2.5 em 5

2,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I made the mistake of ordering collagen peptides from this company. While the product could be decent, I’m really disgusted. I received my first order of three packets, which would take me at least a... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

This review is for Bioprimizers UK. Unfortunately I have had an issue with an order which has not been delivered due to a wrong postcode. I don’t know if the mistake was me or them. This isn’t the pro... Ver mais

Classificada 5 em 5 estrelas

Excellent product. They have definitely made a difference in my digestion, hands down. I've tried many different digestive enzymes that never took away the piling up of food in my gut. They actually h... Ver mais

Classificada 1 em 5 estrelas

This company is breaking the law. In the United States, the FDA requires manufacturers to list the specific quantity and name of each dietary ingredient in a "Supplement Facts" panel. Ingredients must... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de vitaminas e suplementos

Informação fornecida por diversas fontes externas

Our mission is dedicated to discover, present, and share strategies backed by cutting edge research that lead to Healthy High Performance. We believe our products empower humanity to achieve an optimal state of well-being in the body, mind, and soul...


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

534 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(534)

11 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

All the worst

All the worst. I ordered the goods a month and a half ago and I still haven't received them. I write to customer service and no one answers. I lost 40e for nothing. Avoid this site.

8 de dezembro de 2024
Opinião espontânea
logótipo da BiOptimizers

Resposta da BiOptimizers

Hello Jan,
We are so sorry to learn that there was a delay in receiving your package and that you failed to get a response when customer service was contacted. This is not something we hear often, and we would love to look into what may have happened.
Please respond to our private request for more information, and we will be happy to look into what may have gone wrong.
You can also call us at 1-800-719-2467 or email support@bioptimizers.com, and we will be happy to provide a suitable response.
We look forward to hearing from you soon and getting this resolved.

Classificada 1 em 5 estrelas

No money back guarantee

I purchased three months worth of the stress guardian with the understanding that they have 100% money back guarantee for 365 days of Im not happy I can return . However after three months no changed it cost almost $200 for three month so I asked for the money back. They only let you try one month and you have to have left over to return to get that money back you also have to pay for shipping . what a joke

2 de dezembro de 2024
Opinião espontânea
logótipo da BiOptimizers

Resposta da BiOptimizers

Hello Loredo Family,

We appreciate you taking the time to leave us a review of your ordering experience. We are sorry to learn that it was not a pleasant one for you.
BIOptimizers will accept a return of unopened bottles of the product(s) within 365 days of purchase. If you have purchased multiple bottles, in order to qualify for a full refund (excluding any shipping and handling charges) you would need to return all but one of the bottles unopened. This applies to subscription and non-subscription purchases. The first bottle of the first purchase of any product will constitute a trial of the product.
You can review our full return policy using the link below:
https://bioptimizers.com/bioptimizers-refund-policy/
Please email us at support@bioptimizers.com or call us at 1-800-719-2467 if you have further concerns, and one of our happy health concierges will be happy to assist you immediately.
Take care and have a great day.

Classificada 2 em 5 estrelas

Very Poor Quality Production - I can't trust them!

On the face of it, I like it - its not easy to find a bio/ organic Magnesium compound.
However, on 3 separate occasions I found damaged capsules/ half empty/empty capsule shells in 3 separate batches.. The UK distributer was very responsive at addressing the problem, BUT I'm extremely unconvinced with the manufacturing process.

I strongly suspect Biooptimizers are focused on an aggressive marketing campaign (also involving influencers) to try copy the success of AG1 and others, and hence are happy to sacrifice on quality control.

Given I've consistently received poor quality product also leads me to think that the actual magnesium compounds inside Bioptimisers may not be as high quality as they make us believe.

I've therefore found other magnesiums. I'd encourage buyers to tread carefully with this company (and likely others!)

4 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Mazzymes made me age 30 years in 3 weeks

I took their digestive enzymes Mazzymes last summer and over a period of 3 to 4 weeks, all my muscles in my whole body shrank away and all my skin started to hang of my body like bags. It looked like I had aged 30 years in 3 weeks. I stopped the supplement and the muscled mass started to come back, but it only came back the first week and then it stopped, so I still have super saggy skin and mushy muscles. I had a super toned, excellent physic before I took this supplement. I have paid thousands of GBP to see specialists and do lots of tests to see what can be done about this, but I havent found a solution. I train super hard with weights at the gym, but it doesn't help either. This has made me super depressed and anxious and I now have to take antidepressants because of it. I didn't want to write a review and have just focused on a solution, but I thought I really should tell people how this supplement have ruined my body and my mental state. Very serious side effect that isn't mentioned on the website or bottle and when you email them, they just say they don't know anything about it and just send you links to a book that praises how good the enzymes are. Zero accountability. Update: Two years later, I still haven’t regained my muscle tone and my skin is still super saggy, despite spending over £7,000 on recovery. BiOptimizers has never addressed this issue or offered any accountability.

23 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Orders (2) Never arrived

Ordered in Dec - order never showed. Forgot I ordered (because it took sooo long) ordered again in January - neither ordered showed up but tracking changes daily to be the next day... You call in they say it should be here in a few days.... I might believe them but the exact same thing happening with 2 orders. I believe they are taking our money and hoping you will forget. 2 $100 ORDERS, nothing has arrived.

30 de janeiro de 2024
Opinião espontânea
logótipo da BiOptimizers

Resposta da BiOptimizers

Dear Simone,

We appreciate you taking the time to leave us a review of your experience with our Customer Service and shipping partner.

We are sorry for the delay with your order and I am sorry you had such an unpleasant and unsatisfactory experience.

We sincerely apologize for any inconvenience caused.

We truly appreciate your business and will be happy to assist. If you still have not received your order or have further concerns. You can reach us via chat, email at support@bioptimizers.com, or call us at 1-800-719-2467.

Take care and have an awesome day.

My very best regards,
Kerry-Ann
Happy Health Concierge
BiOptimizers

Classificada 2 em 5 estrelas

I used to think this was a great…

I used to think this was a great company however I’m beginning to have my doubts. They’ve become such a hit that it now takes 2 week to get an order which is ridiculous for the amount of money the charge. I’ve been greatly disappointed with this last order and how it was handled. They convince you by making you think the the only company out there that has such superb products. I am going to look into other companies. You can also get these on Amazon now. And you get them much quicker but the fee is slightly higher in top of an already high price. I’ve been using these products for a long time and I’m not sure if I will continue.

5 de janeiro de 2024
Opinião espontânea
logótipo da BiOptimizers

Resposta da BiOptimizers

Hello Mary,

We appreciate you taking out the time to leave us your review of your ordering experience. We are sorry to learn that it was not a pleasant one for you.
Regrettably during the holiday season order deliveries may run into delays based on several factors, including weather conditions and carrier delays.
We are continuously working on ways to ensure we minimize these occurrences and while it is still not where we want it to be, we experienced great improvement this past season.
Please email us at support@bioptimizers.com or call us at 1-800-719-2467 if you have further concerns, and one of our happy health concierges will be happy to assist you immediately. Take care and have a great day.


Classificada 5 em 5 estrelas

Amazing product and customer service

I don't know what I like the most. The product for sleeping is amazing as well as the magnesium. The customer service is spot on and I couldn't be happier. It takes a while to get your order but that is not their fault.

25 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

What an absolute rip off

What an absolute rip off. Bought a "bundle" on line. Didn't realize I paid $21.10 for a book I will burn. Just clever marketing on the Redacted show. I will never watch Redacted again. SCAM.

3 de outubro de 2023
Opinião espontânea
logótipo da BiOptimizers

Resposta da BiOptimizers

Hello Namppajinpa,

We appreciate you taking the time to leave us your review of your ordering experience. We are sorry to learn that it was not a pleasant one for you.
Please email us at support@bioptimizers.com or call us at 1-800-719-2467 and one of our happy health concierges will be happy to look into this immediately. Take care and have a great day.

Classificada 4 em 5 estrelas

The product Magnesium Breakthrough costs too much.

The product Magnesium Breakthrough did not overwhelm me but seemed to help my body feel better. Wither this was psychosomatic or real is still a question in my mind leaving me to wonder if other magnesium supplements were just as effective for half the price (after researching the different types of Mg). What concerns me is that Mg Breakthrough does not account for the amount of each type of Mg only to say that it is a "proprietary" blend which could mean anything. I found a different brand of Mg complex with most of all the different types as Mg Breakthrough has but was 1/4 the price. What made me switch was the ridiculous price of BiOptimizers products, and when I called to place a repeat order and attempted to negotiate a deal that was previously offered (6 for the price of 5), I was brushed off and they wouldn't budge. When I told them that they had just lost a repeat customer, they could care less. No call back - nothing except crickets. So I don't do business with them anymore.
In addition, I am expected to recall the date of this failed negotiation with BiOptimizers? It was mid 2023, how's that?

30 de março de 2023
Opinião espontânea
logótipo da BiOptimizers

Resposta da BiOptimizers

Hello Spanky,

My name is Kerry-Ann, and I am your Happy Health Concierge here at BiOptimizers!
We appreciate you taking the time, to leave us your review of your ordering experience. We are sorry to learn that it was not a pleasant one for you.

We would love to review your account to see how we can make improvements, to ensure our loyal customers are satisfied.
Please email us at support@bioptimizers.com or call us at 1-800-719-2467, and one of our Happy Health Concierges will be happy to look into this and assist you further.

Wishing you happiness and great health, Take care!

Classificada 1 em 5 estrelas

It took 2 weeks for them to pack and…

It took 2 weeks for them to pack and sip my $350 purchase. When it finally arrived after 4 days of complaining, I have followed their, "blue print," and have thus far not noticed any changes other than my bank account having $350.00 less then what I need. Their customer service is awful and my coach doesn't do a thing. Do not buy any of their products.

13 de outubro de 2023
Opinião espontânea
logótipo da BiOptimizers

Resposta da BiOptimizers

Hello Tucker,
I am so sorry to learn that you did not experience the desired result from our products, however, I am happy to see that our team issued a full refund, to you, based on our 365-day money-back guarantee policy.
Regrettably, there is a very small percentage of people who do not notice the desired results from our formulas.
You may fall into this group, if you failed to notice even a subtle change or improvement in your performance.
You may also want to speak with your doctor, to get their opinion on a protocol that works best for you.
If you have any further questions, please feel free to reach out to us at support@nootopia.com and we will be happy to assist you further.

Wishing you happiness and great health, take care!

Classificada 1 em 5 estrelas

Has carrageenan therefore I find the…

Has carrageenan therefore I find the website and description are dishonest. The photos on the website do not state carrageenan (causes inflammation and damage to gut)

When I received the bottles, I was shocked to see carrageenan on the label.

3 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Your order won't turn up, and they dont keep a record of your purchase

Have been ordering from this company for about 6 months. On my most recent order, the products didnt turn up. I emailed their support team and was told none of my details were in their system (despite being a return customer). I have now spent the last week back and forth with their customer support team trying to convince them that I have in fact ordered products from them (despite the fact i've provided order number, email address etc.)

I suspect its because they have farmed out UK operations to a 3rd party distributor - but thats not an excuse. I'm now out of pocket and have wasted a ton of time

22 de abril de 2023
Opinião espontânea
logótipo da BiOptimizers

Resposta da BiOptimizers

Dear Sam,

We appreciate you taking the time to leave us a review of your experience with our Customer Service and shipping partner.

We are sorry for the delay with your order and I am really sorry you had such an unpleasant and unsatisfactory experience.

We sincerely apologize for any inconvenience caused.

We truly appreciate your business and will be happy to assist. If you still have not received your order or have further concerns. You can reach us via chat, email at support@bioptimizers.com, or call us at 1-800-719-2467.

Take care and have an awesome day.

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

Classificada 1 em 5 estrelas

Literally the WORST Company and Customer Service!

Literally the worst company and customer service I have ever experienced! I ordered 5 bottles, and they did not come for a month. I contact the company, and they tell me they sent the order, but when you look at the tracking it says that it's still stuck with their shipping partner!

They then mail me out the order FINALLY, and it arrives 2 weeks later. The company offered NO COMPENSATION, and said I CAN RETURN THE VITAMINS TO THEM. Helllooo. RED FLAG anyone!? You are quite possibly receiving returned vitamins! Who knows what people do to these before they get to you.

But my main issue here is how the company didn't even offer to refund my order AND have me keep the shipment, considering it's a month later and they screwed up. I'll also add that I had a subscription with them, and had one previous order delivered. I guess they have never heard of customer loyalty.

Stay away from this company! It seems as if this whole company is outsourced outside of the USA as everyone I speak to if foreign and I can barely understand them. They do not have the capability to handle any customer concerns, only for you to place purchases!

I'm so upset that I listened to Dhru Purohit podcast and took his referral about this company. Clearly he's just getting paid by advertisers to sell crap to his listeners!

17 de janeiro de 2023
Opinião espontânea
logótipo da BiOptimizers

Resposta da BiOptimizers

Dear Jonathan,

We appreciate you taking the time to leave us a review of your experience with our Customer Service and shipping partner.

We are sorry for the delay with your order and I am really sorry you had such unpleasant and unsatisfactory experience for which you wee not compensated.

We sincerely apologize for any inconvenience caused.

We truly appreciate your business and will be happy to assist if you have further concerns. You can reach us via chat, email at support@bioptimizers.com or call us on 1-800-719-2467.

Take care and have an awesome day.

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

Classificada 1 em 5 estrelas

Unethical by my morals.

I have heard good things about their products but I find their order process to be unethical. Ordered and paid for a product. I was then sent to a page indicating that there was an intermediary step necessary to complete my order. On the page were add on supplements and no way to indicate I did not want anything to complete my order. In other words, is seemed like I had to order another product to complete my order.

On top of that there was a message on top of the page saying my shipment would be shipped within 12 hours. Not sure if that meant after I completed my order or not. I then contacted customer service via chat. They told me there was a 24 hours hold on all order. It would not be shipped in the next 12 hours.

I simply find these tactics to be unethical and just don't do business with companies that pull this garbage. Products may be great but I don't think I trust their products if they are willing to be unethical in other areas.

7 de julho de 2022
Opinião espontânea
logótipo da BiOptimizers

Resposta da BiOptimizers


Hello Shawn,

We appreciate you taking the time out to leave us your feedback. We are sorry to learn that you were dissatisfied with your ordering experience on our website and we apologize for any inconvenience caused.

Our upsell discounts are offered in order to encourage and assist people who have already made a purchase and would like to get more products that they may need at a cheaper cost. Nonetheless, our web team is working on ways to improve our website and overall ordering. We currently have a 'Take me to my invoice' button on our check out page that takes you straight to your invoice and bypasses all upsells.

If you have any further questions or concerns, please feel free to contact us at support@bioptimizers.com or call us on 1-800-719-2467 and one of our happy health concierges will be very happy to assist you :)

Take care and have an awesome day.

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

Classificada 1 em 5 estrelas

They don´t send their Nootopia Nootropics World Domination package ou any of their products to Brazil anymore due to custom laws.

They don´t send their Nootopia Nootropics World Domination package ou any of their products to Brazil anymore due to custom laws. My last package of Nootopia Nootropics World Domination package with I paid 399 U.S dollars one buy once with my credit card at their Nootopia website, (Anvisa, brazilian FDA), didn´t autorize the package to enter Brazil and get delivered to my address. Or Bioptimizers talks with their lawyers and come here to Brazil with their lawyers and resolve these custom laws with Anvisa and brazilian customs or I think that I have to move to the USA to buy their products inside the USA. But moving to Brazil to the USA is a very difficult issue, especially envolving money. I´ve been a loyal customer from Bioptimizers since the year 2005. I e-mail their support team and they don´t answer my e-mails.

18 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Results with that VIP feeling

I've used many BiOptimizers products over the years and have always been impressed with the quality and the results I see from the products.

Recently I've been working with Eric from BiOptimizers sales staff and he's made me feel like a VIP. He's dealt with any questions I've had, chatted about options, and found the best deals for me.

I can't recommend the company enough. Keep being awesome!

25 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible customer service

This company has excellent products and the world's worst customer service. It took three calls to place an order as the phones did not work properly. I waited three weeks only to discover today that the order had been cancelled due to a change in their system. I'll find another source for these products.

2 de julho de 2021
Opinião espontânea
logótipo da BiOptimizers

Resposta da BiOptimizers

Dear Jacalyn,

We appreciate you taking the time to leave us a review of your experience with our Custoemr Service. We are sorry to learn that it was not a pleasant one for you.

We sincerely apologize for any inconvenience caused.

We truly appreciate your business and will be happy to assist if you have further concerns. You can reach us via email at support@bioptimizers.com or call us on 1-800-719-2467.

Take care and have an awesome day.

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais