This is a scam
This is a scam. Didn’t send item (waited 3 weeks with no update) then didn’t respond to request for refund until I disputed transaction with my bank for a refund. DO NOT order from this company.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This is a scam. Didn’t send item (waited 3 weeks with no update) then didn’t respond to request for refund until I disputed transaction with my bank for a refund. DO NOT order from this company.
False images on their website that do not match the products that they actually send.
Completely misleading to show good quality items then post out cheap plastic
NOT A REAL BRAND. A drop shipping trap. Basically overcharging temu quality items.
Items are also not the same as online!
Terrible. Quality is awful and they try to scam me when I refunded. Then it cost me £30 to send back because they drop shipped from China. Never buy from here
Update…..
Further to my previous negative review: nothing changes other than the fact that after numerous, and perhaps unnecessary, exchanges of emails with some 'AI representative' offering various levels of cash settlements, Birchbourne has now fully refunded my purchase costs and the sandals have been donated to a local charity shop so some good has come out of all this.
Thank you Birchbourne.
I would encourage anyone experiencing similar problems to persevere - they will capitulate in the end....
Honestly don’t waist your money or time! Item arrived about 3 weeks after purchase, nothing like as described or the photo on their website. Informed customer service. They sent what looks like a generic apology and offered a 20% refund For some absolute tat. It’s a Con.
Ordered an item, took 18 days to arrive. When it finally came the wrong size was sent. Tried to ask for a return/ refund.
Was offered discounts (40%) which to me makes it feel like why did I even pay the original amount if this is a viable option. Declined the offer and now being ignored.
I purchased a winter coat and it keeps me warm without being bulky. The stitching and fabric appear to be durable so far
Love the elegant designs. Perfect for both office wear and dinner outings. Prices are reasonable for the quality.
I purchased a blouse recently and was impressed by how soft the fabric feels on the skin. It also washes well.
Love the elegant designs. Perfect for both office wear and dinner outings. Prices are reasonable for the quality.
I ordered a casual dress and was pleasantly surprised by the fabric quality and fit . It looked exactly like the photos and felt comfortable all day
I ordered a casual dress and was pleasantly surprised by the fabric quality and fit. It looked exactly like the photos and felt comfortable all day.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.