They make it easy to purchase bitcoin and are completely transparent about their fees. I've used them for a couple years now and they have constantly add new features to their website and improved it.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
They make it easy to purchase bitcoin and are completely transparent about their fees. I've used them for a couple years now and they have constantly add new features to their website and improved it.... Ver mais
A empresa respondeu
Overall, the company was professional. Customer Service reps and overall team was responsive, professional, and connected well with me. They tried to understand my needs and execution plan and then... Ver mais
A empresa respondeu
5 star team...would give them 10 Knowlegeable Industry leaders New services and tech development (swaps, deposits, bill payment) Faith ;)
A empresa respondeu
I was looking for some sort of constructive criticism to help out, and I am sure there must be a way for you to get better, and the only thing I could think of is the wishing well sats expiring. It... Ver mais
A empresa respondeu
Bitcoin Well is a non-custodial bitcoin platform available in Canada and the United States. When users buy bitcoin through Bitcoin Well, the bitcoin is delivered directly to a wallet they control rather than being held on-platform. Bitcoin Well supports online purchases and also has a concierge service (Bitcoin Well Infinite) for larger purchases. Bitcoin Well is publicly traded company (TSX.V: BTCW) as well as a regulated Money Services Business in both Canada (FINTRAC #M19811620) and the United States (FinCEN #31000308454032).
10142 82 Avenue NW, T6E 1Z4, Edmonton, Canadá
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Transparent communication, clarity, simplicity, and outstanding support from start to finish. Thank you all!
BTC purchase and sales via Interac are quick and seamless. Well done!
My transaction went very smooth. Reilly was very helpful and understanding of my situation. banking was easy and fast. I will use Bitcoinwell in the future and recommend to friends
I tried opening an account with Bitcoin Well to support them because I liked the idea that they send Bitcoin directly to your wallet, even though their fees are already high. After going through the process, they denied my account with absolutely no explanation or reason, only giving the typical “we are not able to share details” response. Very disappointing experience and a complete waste of time. Oh well, one less customer.

Resposta da Bitcoin Well
Bitcoin well is a scam.They suspended my account 8 months ago and upon asking and providing all the necessary documentation,their customer support team went ahead and blocked me.Deal with them at your own peril ‼️‼️‼️
They do non-custodial Bitcoin right. I've bought all my Bitcoin from them over the past several months, and never had an issue with them getting my purchase deposited directly into my wallet. And if I ever do have any questions, their customer service has always been quick to answer -- sometimes in minutes, but never more than a few hours. If you're in the market to buy self-custodied Bitcoin, I can highly recommend them.
I went to do a roughly $1000 e-transfer, which I have done several times in the past and this time it said "Apologies, but this transaction amount exceeds your maximum transaction limit for the payment type you selected." There was no money put into my balance whatsoever, just a failed message for it and no e-transfer sent, no word on where or how I get my money back. I just spoke with someone through email, They said it failed because I tried to e-transfer above the $950 threshold, which is misleading because the Limits section doesn't even show that, it should be the top limit in bold. They also said I can get a refund of coins if I have a wallet in my profile and tell them which one to send to. I told them which wallet and very shortly after a refund was issued. I wish the Limits section showed that $950 max per transfer for lite tier accounts so I would have avoided that, but at least they resolved it quite fast.
Was quick and easy....what else can I say.
Easy, trusted, direct to wallet bitcoin buys with no gas fees and consistent 1.2% spread
Bitcoin Well makes buying Bitcoin easy and seamless. After you have set up your account and provided your wallet details you don't even have to log in to purchase; just send an e-transfer and Bitcoin will be sent to your registered wallet. You hold your Coin and it remains in your custody.
Bonjour,
ce fut pour moi stressant mais je suis arrivée a vouloir et c'est avec ma croyance que j'ai persévérée. cela ma permise de partager ma réussite mes progrès, a mieux me comprendre ,me connaitre surtout me respecter en temps que humain et je vous remercies de tout cœur pour votre accompagnement bonne soirée ......xx :) :)
2nd small transaction i placed is under review with no explanation
Horrible. There are many better options. My deposit failed due to something else coming out of my bank before funds could
Settle. Rather than give me another attempt
To remedy it, they banned my account and made the decision final without any appeal or anything!!!
After a recommendation from the guys at Maple Bitcoin, I gave it a try. Being a bitcoin newbie, the account setup process was easy. I had a referral code which also gave me a token at the wishing well. Transactions are seem less and quick as long as you pick the expedited method which was a nominal fee. I am looking forward to trying out the ATM in our area just for fun. Tech support can take a little time in responding but they eventually do. Overall, it has been a great experience for a newbie learning the ropes.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.