Bitesy had finally gotten back to me and promised to refund my money to me within 5 to 8 working days. I only hope they are sincere and genuine. When that happens, I would come back here and publicly... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Bitesy had finally gotten back to me and promised to refund my money to me within 5 to 8 working days. I only hope they are sincere and genuine. When that happens, I would come back here and publicly... Ver mais
A empresa respondeu
Update on 13th sept evening - No email response giving exact timeframe for full refund. Update - 9th Can you update about how much is standard time frame for getting exact reply a... Ver mais
A empresa respondeu
Attention, prélèvement abusif ! J'ai été très surpris de constater un prélèvement de 82,39 € sur mon compte bancaire le 1er septembre, alors que je ne suis pas inscrit sur votre site. J'avais si... Ver mais
A empresa respondeu
Scam How do I report this scam company so that they stop operating and reaping people off their hard earned money? This is totally inconsiderate, inhuman, criminal to take £216 and £15 from my acc... Ver mais
A empresa respondeu
Escrito pela empresa
Speaking English confidently takes more than memorizing grammar and vocabulary. Bitesy helps language learners build real-world speaking confidence through bite-sized, practical English lessons and guided practice.
Designed for professionals, students, and travelers, Bitesy helps learners overcome self-doubt and speak more naturally in everyday conversations.
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Personalised LessonsLessons adapt to your level, helping you build confidence one conversation at a time. AI ConversationsTurn practice into real conversations with an AI coach available whenever you need it. Track Your ProgressKeep motivated by seeing your progress and celebrating every step forward. |
Clear Subscription TermsWe offer multiple subscription plans, and all pricing, billing details, and renewal information are shown clearly before checkout so you always know exactly what you're signing up for before making a purchase. Easy cancellationIf Bitesy isn't the right fit for you, you can request to cancel your subscription at any time by contacting our support team via email or contact form. Once processed, we’ll send a confirmation to the email associated with your account. 24/7 supportOur dedicated support team is available 24/7 and typically responds within around 20 minutes. More complex requests may take a little longer. For the fastest assistance, we recommend contacting us through one support channel at a time. |
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If you need any help with setup or logging in, our support team is always happy to assist. Contact us
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Estados Unidos da América
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Respondeu a 91% das suas opiniões negativas
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I am writing to raise a serious concern regarding an unauthorized deduction from my account. I subscribed to a course for $20, but instead, a total of $345 was deducted.
This discrepancy is unacceptable, and I kindly request a full refund of the $345 charged. I am no longer interested in continuing with the course or your services.

Resposta da Bitesy
This is my final notice before escalation.
Refund the full $199 + $19 to my original payment method within 3 business days, or I will immediately:
File a fraud chargeback with my bank — unauthorized transaction, supported by timestamped screenshots of my cancellation, my "No thanks" clicks, and your 404 error page.
File a federal fraud complaint with the FBI's IC3 and econsumer.gov, naming GA Solutions LLC.
Publish the full documented case on Trustpilot and every review platform where your company operates.
Refund now and this ends here. I require a human agent — escalate this ticket. Automated responses will be treated as refusal to resolve.

Resposta da Bitesy
I already paid 19.99 USD, they they automaticaly dedected 56.99 USD again from my debit card. Like this cheating. Now I requested to get back my 56.99 USD. but not answering. I tied to call them not answering and I sent email also by attaching the transaction details also. No chance to get 56.99 USD to back

Resposta da Bitesy
Can't login to have access to my daily lessons I had paid for a 3 months subscription I had send countless emails to the support team yet no response.

Resposta da Bitesy
Very fake company. I subscribed for 2 months 29 dollars. I can’t register (wrong token). You send message to their email… no response. This company is totally mischievous! I advise everyone to stay away!
BITESY HAS HACKED MY ACCOUNT O. AFTER SWINDLING ME, THEY STILL KEEP SENDING SUBSCRIPTION PAYMENT ADVICE!

Resposta da Bitesy
Après l'achat du service j'ai constaté que ce qui a été mentionné dans la publicité n'est pas disponible en particulier l'AI . j'ai écris au service client et ils m'ont dit qu'ils me proposent un remboursement de 25% . j'étais victime d'une publicité mensongère

Resposta da Bitesy
The lack of customer service and transparency is very concerning. I have been left with no choice but to contact my bank regarding these unauthorized charges. Based on my experience, this feels like a scam. I hope they address these issues and improve their customer support, but until then, I cannot recommend this platform to anyone.

Resposta da Bitesy
This Bitesy, I am got scammed. I subscribed for $20 course on 02/May/2026. I was debited USD 86 and then again exactly after one month that is today 2/July /2026 . Bitesy debited $99.86 without my consent. This is a cheating. They never respond to info@bitesy nor they have any website. People please be careful.

Resposta da Bitesy
Total scam!! . I went to buy a simple 2-month subscription for $30, but the app blocks you from completing registration unless you take their AI and Video add-ons. There is literally NO option to skip it. Because of their shady, deceiving UI, I was charged $160 aud
Save your money and your sanity, don't download this garbage.

Resposta da Bitesy
This is fake and the guys are conmen. Do not subscribe

Resposta da Bitesy
I registered with you, but I didn't want the Add-ons of €50,28 and €17,47, however you still deducted this from my account.
I see in revieuws this happening a lot.
I want a refund for the add ons as soon as possible.
Kind Regards,
Jodie Kessels

Resposta da Bitesy
It's a fraud app. It keeps on charging you though when you approach them well in advance they say we would not charge you BUT they keep charging you, WITHOUT YOUR CONSENT. Once they charge you THEY DONT REPLY TO YOUR MAILS AFTER THEY TAKE YOUR HARD EARNED MONEY.
They assured me 100 percent in the mail (24th June 2026) that be rest assured, Bitesy will not be charging to you for any new subscription but STILL THEY CHARGED ME WITHOUT MY CONSENT that too THREE TIMES MORE THAN my PREVIOUS MEMBERSHIP. I was charged £23 in March 2026 then 2 days ago on (29th June 2026) in June they charged me £70.54 without informing you at all. They don't reply you for your mails after inappropriately taking the money out. They would reply you only in public platforms. (The way they did here).
I need my full refund.
IT'S AN ABSOLUTE FAKE APP.

Resposta da Bitesy
STAY AWAY FROM BITESY. I went to buy a simple 1-month subscription for $20, but the app blocks you from completing registration unless you take their AI and Video add-ons. There is literally NO option to skip it. Because of their shady, deceiving UI, I was charged $116.
They advertise a 30-day money-back guarantee, but it's just a lie to look legit. I emailed them for a refund and have heard absolutely nothing back. Save your money and your sanity, don't download this garbage.

Resposta da Bitesy
I accidentally subscribed to the unlimited plan and AI chat, i would like to request a refund. I haven’t received any response to my refund request email yet. Could you please check the status of my request? Thank you.

Resposta da Bitesy
I had a very disappointing experience with the Bitesy app. I subscribed in March 2026 but barely used the service for even a week.
On June 19, 2026, the app attempted to charge my credit card $95.70, but the payment was declined. Then, on June 26, 2026, the same amount was charged successfully without any prior email, reminder, renewal notification, or explanation.
Charging customers without providing advance notice or a renewal reminder is unacceptable. This feels misleading and has caused me to lose trust in the service. I expected transparency before any renewal charge was processed.
I would not recommend this app unless they improve their billing practices and customer communication.

Resposta da Bitesy
I have paid for a month after that I can't even access the website i have tried to text them I can't reach and after 3 months they took subscription money for a year
Not at all recommended bitesy

Resposta da Bitesy
I purchased a subscription expecting high-quality learning resources, but unfortunately, the content did not meet my expectations. Much of the material was basic and similar to information that is freely available on the internet.
Another major concern was the customer service. I contacted support regarding my issues, but I did not receive a timely response, which made the overall experience even more disappointing. It seemed that customer concerns were not being adequately addressed.
Additionally, after purchasing the subscription, I discovered that access to the AI tutor required an extra payment. This was not clearly communicated beforehand and felt misleading, as I had expected it to be included with the subscription. In my opinion, this pricing approach is disappointing and may leave customers feeling that they are being encouraged to spend more than initially expected.
Overall, based on my experience, I do not believe the subscription provides good value for money, especially considering that comparable learning materials can be found from free online sources.

Resposta da Bitesy
The company does not know decency. It has no customer service at all. I have written to these ridiculous guys to cancel the subscription but no response and I got charged twice.

Resposta da Bitesy
They deducted without my permission 95 dollar without my permission. Dont waste your time with is app . Its a useless and i am gonna sue them for deducting from my credit card without my permission

Resposta da Bitesy
I took a 3 months subscription seeing the social media ads. But it’s only after I paid the amount that it showed the AI tutor comes with an additional cost and is not included in the monthly subscription. They were charging $56 for AI tutor on top of the monthly subscription.
The standard subscription comes with bite sized lessons which are available for free on the internet.

Resposta da Bitesy
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