Bitesy Opiniões 

127
TrustScore: 1.5 em 5

1,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Bitesy had finally gotten back to me and promised to refund my money to me within 5 to 8 working days. I only hope they are sincere and genuine. When that happens, I would come back here and publicly... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Update on 13th sept evening - No email response giving exact timeframe for full refund. Update - 9th Can you update about how much is standard time frame for getting exact reply a... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Attention, prélèvement abusif ! J'ai été très surpris de constater un prélèvement de 82,39 € sur mon compte bancaire le 1er septembre, alors que je ne suis pas inscrit sur votre site. J'avais si... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Scam How do I report this scam company so that they stop operating and reaping people off their hard earned money? This is totally inconsiderate, inhuman, criminal to take £216 and £15 from my acc... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Professor de Inglês

Sobre Bitesy

Escrito pela empresa

Speaking English confidently takes more than memorizing grammar and vocabulary. Bitesy helps language learners build real-world speaking confidence through bite-sized, practical English lessons and guided practice.

Designed for professionals, students, and travelers, Bitesy helps learners overcome self-doubt and speak more naturally in everyday conversations.


Inside Bitesy

Bitesy combines short lessons with practical speaking practice to make English learning easier to fit into daily life and more relevant to real conversations.

bitesy app

Personalised Lessons

Lessons adapt to your level, helping you build confidence one conversation at a time.

AI Conversations

Turn practice into real conversations with an AI coach available whenever you need it.

Track Your Progress

Keep motivated by seeing your progress and celebrating every step forward.

start learning today

Things You Should Know

A few important details about subscriptions, cancellations, refunds, and how to contact Bitesy support.

Clear Subscription Terms

We offer multiple subscription plans, and all pricing, billing details, and renewal information are shown clearly before checkout so you always know exactly what you're signing up for before making a purchase.

Easy cancellation

If Bitesy isn't the right fit for you, you can request to cancel your subscription at any time by contacting our support team via email or contact form. Once processed, we’ll send a confirmation to the email associated with your account.

24/7 support

Our dedicated support team is available 24/7 and typically responds within around 20 minutes. More complex requests may take a little longer. For the fastest assistance, we recommend contacting us through one support channel at a time.

Subscription Terms Illustration


FAQ

Why do I need to complete the quiz?

The quiz helps personalize the experience to what you’re currently working through and what you’d like to improve or focus on inside the app.

How do I access the app after signing up?

After signing up and completing the initial steps, you can save the app directly to your phone’s home screen through your mobile browser for quicker access anytime.

If you need any help with setup or logging in, our support team is always happy to assist. Contact us


Stay Connected


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

127 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,3

Todas as opiniões

(127)

127 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Advertisement for Bitesy is like a…

Advertisement for Bitesy is like a honey trap. None of the advertised content for improving English communication is included in the actual tutorial. It is a total lie, and Bitesy is using smart-looking but deceptive models to trap innocent people and siphon money from the card. We need to spread this deceptive act of Bitesy to the global public and prevent them from being victimised. I signed up for a 3-month program for my son, Nilesh, for 9.99USD, but after 10 minutes, an invoice appeared with an addition of 56.99USD for AI-Chat that I never requested. I immediately reported this discrepancy for the reversal of the payment, but no one is responding to my email. Hence, I request all netizens not to be victimised by Bitesy.com hereafter through online subscription in the name of speaking English like a native speaker.

24 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there,

I'm sorry to hear about the unexpected and accidental purchase of the AI-Chat feature. Please get in touch with us at info@bitesy.org - that's where our support team is located.

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

Don’t subscribe

Don’t subscribe. They are thieves. They will be taking multiple payments from your account

19 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Linda,

I'm not sure what exactly happened, but I apologize for any confusion or frustration caused by this situation.

For assistance, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

⭐☆☆☆☆ Not worth the money

⭐☆☆☆☆ Not worth the money. Terrible user access controls.I am highly disappointed with Bitesy. The subscription fees are very expensive compared to other alternatives on the market, and the actual value provided does not justify the high cost.Beyond the price, the platform is exceptionally frustrating to deal with. There is no simple, self-service way to cancel or modify your account directly through an online profile. Forcing users to manually email an inbox just to stop automated billing is an outdated, difficult practice designed to keep charging you. Avoid signing up unless you want a massive headache later.

21 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Aneesh,

I apologize that the experience ended up being unpleasant for you. Your feedback is appreciated and I've passed it along to the team.

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

"Misleading Subscription Options: Paid for AI Speaking Practice but Received Read-Only Lessons"

I subscribed to Bitesy specifically to practice spoken English through AI-powered conversations. Unfortunately, the subscription I purchased did not meet my expectations.

The USD 30 plan only included guided lessons and reading materials and did not provide access to the AI speaking chatbot feature I was looking for. It was not clearly communicated before purchase that AI speaking practice requires a separate subscription priced at USD 56.

I was also disappointed to find that there was no option to switch or upgrade my existing plan while applying the amount I had already paid toward the AI chatbot subscription.

In my opinion, the AI speaking subscription is significantly more expensive than similar language-learning applications, and the differences between the available plans should be communicated more clearly.

To Bitesy's credit, after I contacted customer support, they promptly cancelled my subscription renewal, confirmed that no future charges would be made, and offered a 50% refund while allowing me to retain access to the guided lessons for the remainder of my paid subscription period.

At the time of writing this review, the refund has been processed according to Bitesy, and I am hopeful that it will be credited to my original payment method within the promised timeframe.

I appreciate their efforts to resolve my concern, but I hope Bitesy improves its pricing transparency, subscription flexibility, and communication about plan features so that future users can make more informed decisions.

20 de junho de 2026
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logótipo da Bitesy

Resposta da Bitesy

Hi there, Mehwish,

Thank you for the review and extensive feedback. It's very much appreciated.

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

My subscription cancellation

Hi,

I want to cancel my subscription and I have send email for it.

But, I see that my subscription is still active. Furthermore, an additional has been deducted from my amount ount without my confirmation. I am still waiting for the initial refund requested previously.

Please cancel my subscription immediately and refund both the charges to my account.

18 de março de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Kapil,

As you know, your subscription was canceled and a refund was issued on the same day that you wrote to us.

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

Stopped working after a month

Stopped working after a month. Took 3 month membership. Not able to reach customer care

18 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Rajeena,

I'm sorry to hear about some sort of technical issue. Please get in touch with us at info@bitesy.org, our support team is located there!

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

Neprehľadná aplikácia a účtovanie…

Neprehľadná aplikácia a účtovanie platieb bez súhlasu. Neodpovedajú na emaily a nevracajú peniaze. Čistý podvod.

17 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there,

I'm sorry for the confusion caused. Please make sure that you are contacting us at info@bitesy.org, that's where our support team responds to all inquiries.

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

Dear Bitsy Support Team,

Dear Bitsy Support Team,

I hope you are doing well.

I have already purchased and activated my Bitsy membership, and I am very happy with the classes and learning experience.

I would now like to purchase the AI Tutor for 3 months. However, my credit card payment is being declined, and I am unable to complete the purchase through the app.

I have other payment options available and would be grateful if you could provide an alternative payment method, such as Google Pay, bank transfer, payment link, or any other available option, so that I can subscribe to the AI Tutor feature.

I genuinely enjoy your classes, and I am confident that having access to the AI Tutor will help me improve my English even further.

I would appreciate your assistance and look forward to your response.

Thank you for your support.
Anjali ks

10 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Anjali,

For support related inquiries, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

There are 3 transaction made and i…

There are 3 transaction made and i didn’t want them please i need refund for all those transaction

31 de maio de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there,

For assistance with your subscription, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

Charged 3 times without any confirmation

I am writing to report three charges on my card that I did not authorize. I visited your website but never completed or approved any payments.

I did not make these transactions and would like a full refund for all three.

13 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Kissami,

For assistance with your subscription, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

This is fraud

This is fraud. They charge multiple times and even if subscription is cancelled . There is no human support as well . Stay away!

10 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Sachin,

I'm not sure what exactly happened, however, I can assure you that if you canceled your subscription, you will not receive further charges.

Please share your contact details so I can properly investigate what went wrong.

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

I made the payment for the app and…

I made the payment for the app and requested a refund from Bitesy and there is no one to contact for the refund.
Finally I sent a email to Bitesy. Please do the needful

I sent several emails regarding the refund to info@bitesy, but no one has responded to the matter.

5 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Shanil,

You can get in touch with us at info@bitesy.org - our team will assist you quickly.

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

Charged twice; any response for a refund request?

Hi, I subscribed for one month, but I was charged $56.00 a second time without my permission. I sent a request for a refund but haven't received any reply. I called, but there is no human support. What are your support hours?

5 de junho de 2026
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logótipo da Bitesy

Resposta da Bitesy

Hi there, Mariia,

Please send us an e-mail at info@bitesy.org - our team will get back to you quickly!

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

Written many mails to cancell my…

Written many mails to cancell my subscription and ask a refund because I was charged of triple the price showed in the promotion on instagram
None answered

30 de maio de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Nadia,

I'm sorry to hear about this - please make sure that you are attempting to reach us at info@bitesy.org, that's where our support team is located!

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

It's a scam .Don't get trapped by these…

It's a scam .Don't get trapped by these guys .check if there is an app, you can't see

3 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Muhamed,

I'm not sure what exactly went wrong, but we would gladly assist you. Please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

Please update me on my subscription…

Please update me on my subscription cancellation request. I no longer want to use Bitesy.

3 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Saleem,

I apologize, however, we can't really identify and assist customers via Trustpilot reviews.

Please get in touch with us at info@bitesy.org and we will help you out.

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

I can't sign up after paying 2 weeks…

I can't sign up after paying 2 weeks ago. I have sent several emails to which you did not respond. Please solve this problem or refund the money I paid.

2 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there, Nosike,

Firstly, please make sure that you are attempting to reach us at info@bitesy.org, that's the e-mail that our support responds to.

Secondly, if you already created a password, simply go to app.bitesy.org and login!

Best wishes,
Bitesy team

Classificada 1 em 5 estrelas

Very difficult to access after the…

Very difficult to access after the payment.

1 de junho de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hi there,

Once you have activated your account, you can always access bitesy via app.bitesy.org!

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

No logging info and payment of receipt…

No logging info and payment of receipt paid the subscription already waiting from long time

28 de maio de 2026
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logótipo da Bitesy

Resposta da Bitesy

Hi there,

Please check the e-mails that were sent to you after you made the purchase - they contain all the necessary information that you need.

Best wishes,
Bitesy Team

Classificada 1 em 5 estrelas

I still cannot access the app for the…

I still cannot access the app for the training. I sent an email numerous times but no assistance.

28 de maio de 2026
Opinião espontânea
logótipo da Bitesy

Resposta da Bitesy

Hey there, Ndileka,

We previously requested for you to share your contact information, but it seems you didn't provide it. Also, I'm unable to see any email records that match your name.

Please look through the e-mails that were sent to you after your purchase - they contain all the information that you need.

Best wishes,
Bitesy Team

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Leia mais sobre como processamos as opiniões na Trustpilot.

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