Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wonderful experience! I had already purchased a glass lunch bowl in the store, and now I've purchased another one, as well as a stainless steel lunch box and a large lunch bag. The products are excell... Ver mais

Classificada 5 em 5 estrelas

Delighted to realise that the soft cover and completely secure bottle top mean I can transport it to wherever I go to work each day... guaranteeing me freshly filtered water. Great size, solid glass,... Ver mais

Classificada 2 em 5 estrelas

It’s pretty terrible. It doesn’t keep heat, no more than few hours. Given the price, quite disappointing.. The design looks good until you start using it.. I bought five items all at once. I missed th... Ver mais

Classificada 5 em 5 estrelas

We love our superb Black & Blum storage tins and use them every day. We put all of our plastic kitchen storage items into recycling and made the switch to stainless steel and glass. We have now... Ver mais

Informações sobre a empresa

  1. Loja de bancadas
  2. Loja de acessórios de moda
  3. Loja de artigos para desportos ao ar livre
  4. Grossista de acessórios de desporto

Escrito pela empresa

We are passionate about creating beautiful, original designs that are underpinned with functionality.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

255 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

great service

great service, quality products, affective interaction and usability in product design make these products a new classic to have for years on end.

3 de outubro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Did a survey to receive 20% off an …

Did a survey to receive 20% off an order which I never received
I love the products and have bought several items as presents for family and friends
Disappointed that the discount was not given

14 de setembro de 2017
Opinião espontânea
logótipo da Black + Blum

Resposta da Black + Blum

Hi Jilly,

I am terribly sorry that you didn't receive the discount code after you completed the survey. It was an automated process and clearly there was a fault with our system. Please email askme@black-blum.com and I will send you the discount code.

Kind regards,

James

Classificada 3 em 5 estrelas

Polar Bear Ice tray/bottle

I bought the ice tray/bottle which was delivered promptly with no problem. The cap is not water tight, which is not too much of a problem as the bottle is designed such that the cap is above the water level, but it means that water can spill out when you are handling it before putting it in the freezer. A very expensive item for what it does. You are probably paying for the 'artistic' design.

15 de agosto de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Would definitely recommend.

Great product, exactly as advertised, nice to use. Quick delivery. Product fairly priced by comparison with other similar products, good quality.

7 de julho de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy

Very happy
Easy to find what I was looking for, easy to order, came quickly, very happy with product

5 de julho de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

The Box Apetite we bought had a design flaw

The Box Apetite we bought had a design flaw and broke quite quickly at the hinge after we bought it. Black + Blum was able to replace it quickly for free. Unfortunately it broke again recently. I placed an order for a replacement and another item and emailed them at the same time asking if they would give us the lid for free. Initially they said no but after I said I would cancel the order so they could send me a free one they were able to give me a refund. Great service eventually but took an extra 3 emails more than it could have. Excellent products when they don't have a design flaw.

3 de julho de 2017
Opinião espontânea
logótipo da Black + Blum

Resposta da Black + Blum

Hi Paul,

We are sorry to hear the issue you have had with your Box appetit lid.

Please note that according to our warranty policy we request an email explaining your issue prior to taking any further actions. Since we have to go through processes we couldn't refund the item straight away and had to ask you a few questions before arranging a replacement or a refund.

We are here to help and we are to give you the assistance required at all time.

We hope you will enjoy your products and should you have nay further questions or issues do not hesitate to contact us.

Kind regards,
Black+Blum

Classificada 5 em 5 estrelas

Good design of product

Good design of product*, delivery didn't take too long, good communication.
*the propello fan was also well designed - why, oh why, did you stop producing it??

25 de junho de 2017
Opinião espontânea
Classificada 2 em 5 estrelas

Poor delivery service

I received an email to say my parcel was at my pickup point from Friday at 12.00 so I arrived at 8pm on the Saturday (next day) and they tell me the parcel isn't there. I have just tracked the parcel and it is not where they said it was but at the depot still. Why email saying it is ready to be collected when clearly it isn't. My husband will now not have his father's day present. I am not impressed. This is the first time I have purchased anything from this company.

17 de junho de 2017
Opinião espontânea
logótipo da Black + Blum

Resposta da Black + Blum

Dear Jacqueline,

We are really sorry to hear the issue you have had with your delivery.

However according to your tracking details it seems that your delivery has been attempted twice on 14th and 15th June to your address.
Then as requested, your parcel is being delivered to Sainsbury's - Harpenden and DPD mentioned on your tracking details that they will notify you when it is ready for you to collect.

Since your delivery has been unsuccessful twice and the collection point has been requested to be changed some delays occurred. Please note that your tracking details didn't mention that your parcel was ready to collect but held at their depot for a re-delivery to the new collection point.


We hope it helps and should you have any questions you can contact us directly at askme@black-blum.com.

Kind regards,
black+blum

Classificada 5 em 5 estrelas

Excellent service

Excellent service, items arrived quickly and well packaged. Top quality water bottle, use it every day. Thank you

7 de junho de 2017
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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